U.S. Cellular Retail Wireless Consultant Interview Questions & Reviews
Updated Apr 23, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 8 ratings |
Interview Experience [?] Based on 8 ratings
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U.S. Cellular has 4,696 connections on Glassdoor
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Retail Wireless Consultant at U.S. Cellular
Posted Apr 23, 2012
2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Aug 2011 (took 2 weeks)
Initial phone interview to verify application and answer simple questions in regards to sales experience and how you deal with diverse populations. How would you work in a fast-pace environment?
Interview Questions
Negotiation Details
HR basically calls with a job offer and says we're going to pay you x. No negotiations. Expect to make $11-12/hr + an incentive based commission structure that changes frequently.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview and a Drug Test.
Helpful Interview?
Yes |
No
Inappropriate?
Retail Wireless Consultant at U.S. Cellular
Posted Apr 12, 2012
2.0
Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Apr 2012 in Greenville, NC (took a day)
I applied online, and got a call within 4 days. I went to the interview, got asked a few simple questions, and drug tested. Said they would contact me, but haven not heard anything.
Interview Questions
Other Details
The interview consisted of a Personality Test and a Drug Test.
Helpful Interview?
Yes |
No
Inappropriate?
Retail Wireless Consultant at U.S. Cellular
Posted Jul 2, 2011
4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jun 2009 (took 4+ weeks)
It was okay. Had a six week training program and had to pass a test if you don't pass you don't work for USCC.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Retail Wireless Consultant at U.S. Cellular
Posted Feb 14, 2011 — 0 of 1 people found this helpful
5.0
Very Difficult Interview
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Overall Negative Experience
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Received and Accepted Offer
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Interviewed Apr 2010 in Chicago, IL (took 9 months)
They contacted me from CareerBuilder, then took 9 months to hire me. I had to create a profile, list everything I've done for seven years. Then, in the middle of the process, they told me that they changed their talent database, and I had to do ANOTHER profile, ANOTHER 70+ question "personality" test, and everything else. I interviewed for four positions, and was told I was being considered for a couple more. But after every single time, I had to contact the recruiter, and I usually got no response for a week after my followup. The responses I did get would be one line emails like, "Did the store manager not reach out to you?", or, "They decided to go with another candidate." In the case of the first one, it took an entire week for the recruiter to tell me that the hiring manager was on vacation. Then it took another week to be told that they had gone with someone else, and there was no further explanation given. After I left\ my last interview, I fully believed that I would be working at one particular store. I was told that this part was just more of a "meet and greet". They kept me waiting for two days, and then the recruiter called me after 6:30PM to tell me that they had hired someone else... but, would I consider yet another job? I took it out of pure desperation.
Negotiation Details
There is a little room, but in general, I feel that they take so long in the hiring process so that you feel lucky to have gotten the job. In my case, I just took what they offered because I needed something.
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Retail Wireless Consultant at U.S. Cellular
Posted Jan 19, 2011 — 1 of 1 people found this helpful
3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Nov 2010 in Chicago, IL (took 2 weeks)
Applied online like everyone else. Got a call from a recruiter and they do a mini phone interview to hear what you have to say. Obviously you have to sound ethusiastic when your on the phone with them. Next step if you make it will be an interview with a time and date. Interview process is pretty much standard across the board. I didnt get a job offer, I flunked my interview because I was not prepared. Biggest tip for phone and 1:1 interviews. Have your answers prepared! Most companies use the STAR interview method, so get the most common questions asked and have an answer already prepared. This way the interview goes well instead of making up a quick story or being stuck on a question. Secondly, you have to remember that there are more people they are interviewing so you have to "stand out" from the rest and be "memorable". and lastly do your homework about the company. If you follow these 3 rules, you will get the job you want!
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Retail Wireless Consultant at U.S. Cellular
Posted Jul 21, 2010
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2008 (took 2 weeks)
Applied online, got a phone call from recruiter for a phone interview, moved on to interview with store manager, moved onto interview with sales manager in store I would be in
Interview Questions
Negotiation Details
no negotiation
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Retail Wireless Consultant at U.S. Cellular
Posted Apr 11, 2010
4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2009 in Oak Park, IL (took a day)
Applied online. Callled by recruiter. Gave me choice of store where positions existed. 2:1 interview. Skill check after 90 probation. Pass/Fail. Fail, you're out. Good overall culture.
Interview Questions
Negotiation Details
I was hoping for X.XX
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test, a Personality Test and a Drug Test.
Helpful Interview?
Yes |
No
Inappropriate?
Retail Wireless Consultant at U.S. Cellular
Posted Jul 24, 2009
3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Jul 2009 (took a day)
I recently had my first interview with US Cellular. I was pretty nervous at first because a lot of people has posted some pretty negative things about this company. I must say I was surprised by my interview, in a really good way! All three of the people interviewing me were very nice, well spoken, answered all of my questions. They really seemed like they were interested in what I had to say. I was called back only a few hours later and asked to take the assesment test. I undesrtand it is a 3 part process, and I guess some people take offense to that, but I think it's a good idea. Overall, I was very happy with my interview, and this is a company I would really like to work for.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?


