Very Easy Interview
I applied online and the process took 1+ week - interviewed at UMB Financial in April 2012.
Interview Details – I was emailed within 45 minute of submitting my online application and skills tests (there were 2 skills tests), and set up a phone interview for later that week. My phone interview with a member of HR led to an invitation to come to an interview session the following week. The had a set day of interviews for several open positions and when I arrived I had a panel interview with 3 branch managers. They asked standard questions and had me tell three stories about my customer service experience. The HR member contacted me within 2 business days of the panel interview and extended an offer. They were all professional, courteous, and engaging.
Negotiation Details – The offer was competitive, so I did not negotiate.
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