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UPMC Customer Service Interview Questions

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Customer Service Interview

Anonymous Interview Candidate in Pittsburgh, PA
Anonymous Interview Candidate in Pittsburgh, PA
Application Details

I applied online. The process took a dayinterviewed at UPMC in December 2011.

Interview Details

I applied online in later November of 2011. I heard back a week or two later. I interviewed in December. Unfortunately the interviewers lost my background check for and didn't contact me and let me know. I had to contact them 3 weeks later and found that I didn't get the job. They didn't even send an e-mail informing me that I had not gotten the job.

Interview Questions
  • How would you handle a customer who is angry or unruly on the phone?   Answer Question
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