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UPS Interview Questions & Reviews

Getting the Interview  316 Interviews

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Interview Experience  292 Ratings

66%
25%
7%
318 interview experiences
Updated May 17, 2013
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Internal Sales Representative at UPS

Declined Offer – Interviewed in Phoenix, AZ Jan 2013 – Reviewed Jan 23, 2013

Interview Details – I completed an online job application on Sunday and received a phone call the very next day from their Talent Acquisition person. This call provided salary, training and benefits information as well as a brief overview of the job requirements. I also scheduled a telephone interview for two days later with the same person. That call basically restated the same information covered in the online posting as well as the earlier phone call. I was then asked to complete an online Sales Career Battery assessment within 72 hours of the telephone interview. This assessment was timed and limited to no longer than 1 hour and 15 minutes. I completed it well within the time restriction given shortly after the telephone interview. The next day I was called by their local HR person and asked to come in on Friday for an in-person ISR panel interview to be conducted by the HR person as well as the hiring manager. That process began with a very formal question and answer period, where I was given a copy of the questions to be asked. I was also given a notepad and pencil to jot down my thoughts prior to answering. The formal questions were broken out into four separate sheets covering a wide range of sales-type questions. The interview concluded with a less formal question and answer period that focused more on my individual personality traits and how they could be an asset to the position.

Interview Question – Describe a specific instance where a customer was unhappy with your product or service and how did you handle it.   Answer Question

Reason for Declining – At the panel interview, I learned that this position is primarily prospecting via telephone within a given assigned territory to acquire more customers. While I understood this was part of the job description, I thought the job would be more varied and that the primary focus would be to grow the business through existing customers. I also was very fortunate to interview with a number of other prospective employers that same week. A few days later I received a formal offer from a different company offering a much better salary ($15,000 more a year) in an industry that is better suited to my professional background.

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Co-Op at UPS

Accepted Offer – Interviewed in Paramus, NJ Nov 2012 – Reviewed Jan 24, 2013

Interview Details – It was like most interviewing process. Honestly just be yourself and know what you are applying for.

Interview Question – How would you describe yourself in one word?   Answer Question

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Part Time Package Handler at UPS

Declined Offer – Reviewed Jan 23, 2013

Interview Details – It was a very simple job interview. I went in and they asked me basically when I could work then took my finger prints and called me back about when to report

Interview Question – There was no difficult question.   Answer Question

Reason for Declining – couldn't work it out with school and other job

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Part Time Driver Helper at UPS

Declined Offer – Interviewed in Elizabeth, NJ Nov 2012 – Reviewed Jan 21, 2013

Interview Details – The interview process was very straight forward. All applicants gathered at a UPS facility and listened to an HR representative describe the jobs duties. After a 30 minute description of the work, each candidate was interviewed individually. The interview was very brief.

Interview Question – Have you committed a felony? Are you eligible to work in the U.S?   Answer Question

Reason for Declining – For personal reasons.

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Driver Helper at UPS

No Offer – Interviewed in Cerritos, CA Nov 2012 – Reviewed Jan 10, 2013

Interview Details – Group interviews, don't really single anyone out, only really care of you have a record.

Interview Question – Why do you want to work here? This job is very physical, and you have to be outdoors in the weather, what makes you think you can handle this job?   Answer Question

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Inside Sales Representative at UPS

Accepted Offer – Interviewed in San Antonio, TX Dec 2012 – Reviewed Jan 9, 2013

Interview Details – I first received a phone call asking me a few normal prescreening phone calls. Why I chose UPS. What sales experience do I have and if I was willing to relocate. Afterward I was instructed to take a quick (45min) screen exam online. It was to test see how you would deal with customers and what you do in different situations. After I finished the test I was called a couple days later and scheduled a web cam/panel interview. The interview consisted of the normal "describe a time when..." questions. 1) When you didn't get along with a coworker and how did you deal with the situation. 2) When a customer was not happy with a product you sold them and how did you deal with it...and so on.

Interview Question – None. They are pretty easy questions if you take time to think about your past experiences.   Answer Question

Negotiation Details – Inside Sales Rep position is an entry level position so there is not much room for negotiation regarding your salary. They trust you enough to pay you a pretty good salary (35k) and then offer you commission based on new sales and stealing competitors business.

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Seasonal Driver at UPS

Accepted Offer – Interviewed in Alexandria, VA Nov 2012 – Reviewed Jan 8, 2013

Interview Details – Super quick and informal, but lots of requirements

Interview Question – Do you have tattoos?   View Answer

Negotiation Details – No negotiations...this is the hourly rate, do you want the job?

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Driver Helper at UPS

Accepted Offer – Interviewed in Dallas, TX Nov 2012 – Reviewed Jan 7, 2013

Interview Details – Applied online and got an appointment time instantly. Showed up with about 20-25 other applicants in a room and an HR rep gave us breakdown of the job. Then after I met individually with an HR rep to give them my social security # for a background check to be performed. No real interview, unless you have questions for them. Got a call that night after background check passed and set up orientation time for next day where you watch a video, hear more about the job, and get your uniform.

Interview Question – None.   Answer Question

Negotiation Details – N/A. Pay was fixed at $8.50, but overtime (time and a half) is available.

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UPS Seasonal Driver Helper at UPS

No Offer – Interviewed in Burlington, VT Dec 2012 – Reviewed Jan 4, 2013

Interview Details – Fill out the application on the UPSJobs.com website, show up for the orientation with a positive attitude, and you will be hired. You just have to want to job. Oh and must have a clean background check.

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Seasonal Feeder Driver at UPS

Accepted Offer – Interviewed in Davenport, IA Nov 2012 – Reviewed Dec 20, 2012

Interview Details – Start with giving general info on website (www.upsjobs.com ?????). Then contact is made to inform you that you can fill out an online application (keep and eye on your spam/junk mail folder). Then they called to set up an appointment time (1pm on a Sunday for me). Interview was more to lay out the job and see if I wanted it. They had already made their decision they were going to offer me the job. Next day I was set up for a drug test and DOT physical and that Friday they set me up for orientation time.

Interview Question – Dont' remember   Answer Question

Negotiation Details – Here's the pay scale. Take it or leave it. Also, clean shaven

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