US Airways

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US Airways Interview Questions in Arizona

Updated Nov 20, 2014
Updated Nov 20, 2014
79 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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  1. 2 people found this helpful  

    Us Airways Interview

    Anonymous Interview Candidate in Tempe, AZ
    Anonymous Interview Candidate in Tempe, AZ
    Interview Details

    Easy but had to wait for 2 week background check... You submit application and request for background check. Then you get drug tested and have to show that you can lift 70 pounds. After that I interviewed with a panel of 2 and was immedietly hired.

    Negotiation Details
    The salary and hours were pre-set by the company
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Reservation Sales Interview

    Anonymous Interview Candidate in Tempe, AZ
    Anonymous Interview Candidate in Tempe, AZ
    Application Details

    I applied online. The process took 3+ monthsinterviewed at US Airways in November 2014.

    Interview Details

    I applied for this position in August and received notification by email of an online interview opportunity. I did not take the interview then because I was trying to get another job. In mid-November, I received a phone call that indicated they were still interested in me and that I could take the online interview. It was only ten questions, mostly about customer service experience and specific examples of how I solved various customer service problems in the past. My ansered were recorded for later playback. I had a cold, so I sounded really bad.

    Interview Questions
    • Trying to remember specific incidences of customer service problems, such as what I did when after realizing that I could not help the person or how I recommended other products than what was requested by customer.   Answer Question
    No Offer
    Neutral Experience
    Easy Interview
  3.  

    Intern Interview

    Anonymous Interview Candidate in Tempe, AZ
    Anonymous Interview Candidate in Tempe, AZ
    Application Details

    I applied through college or university. The process took 3 weeksinterviewed at US Airways.

    Interview Details

    I applied on our career website at school. They called me for a short phone interview and then invited me to an interview. It was a 30 min. interview. They called me back a few weeks later saying I got the offer. Both interviewers were very nice and they called me half way through my decision making to see if they could be of any more assistance.

    Interview Questions
    • The only technical question was what would be the factors of me ordering pens.   Answer Question
    Reasons for Declining

    I got a better offer elsewhere

    Declined Offer
    Positive Experience
    Easy Interview
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  5. 6 people found this helpful  

    Reservations Agent Interview

    Anonymous Interview Candidate in Tempe, AZ
    Anonymous Interview Candidate in Tempe, AZ
    Application Details

    I applied online. The process took 1+ weekinterviewed at US Airways in August 2014.

    Interview Details

    After applying online and taking the assessment, I was prompted by e-mail the next day to conduct an over the phone interview, which was just an electronic recording asking questions and recording my answers such as previous work history, etc. It took about a day or two and I got a call back to do an in-person interview. The interview was simple and predictable. The lady took me back to a meeting room and asked me several questions in SAR (situation/action/result) about my prior experience. It was pretty simple and took no more than 20 minutes.

    Interview Questions
    Negotiation Details
    No negotiation regarding the pay
    Accepted Offer
    Positive Experience
    Easy Interview
  6. 5 people found this helpful  

    Flight Attendant Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I applied online. The process took 5+ monthsinterviewed at US Airways in August 2014.

    Interview Details

    Pretty much exactly what everyone else says here. Applied on-line. Received invitation for video interview. Attended Recruitment Session. There were approximately 90 people there. We were split into two groups. Only about 5 people were selected from our group. Overall, I had a very positive experience. i met a lot of great people and learned a lot about being a Flight Attendant. I knew going into it that they would be making their selections that day, but many people didn't know this. The recruitment team made it worse by continually mentioning that you would hear from them in 48 hrs. I think that is mean and misleading. When I left I knew I had not been selected but there were many people who went home and waited to hear from them. False hope. :-( And even worse, it took them longer than 48 hours. I was extremely disappointed to not receive an offer, but I couldn't feel too badly about it because they passed on many smart, well-spoken, personable, educated and experienced people. I was surprised at how many people did not follow the specific directions they give you regarding dress and appearance. When the recruitment center calls you, LISTEN CAREFULLY. They will tell you EXACTLY what to wear and how to fix your hair, make-up and nails.

    Everyone introduces themselves, including where you are from and then the qualities you think make a good FA. PRACTICE. I tried to stick to exactly what they asked for but i don't think it matters. They chose one person who just went on and on and thanked them and blah blah blah. I think they just want you to look comfortable talking in front of a group. Good luck! It is extremely competitive and though it sounds shallow, looks matter.

    Interview Questions
    • "What qualities does a good Flight Attendant have?"   View Answer
    No Offer
    Positive Experience
    Easy Interview
  7. 2 people found this helpful  

    Flight Attendant Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    interviewed at US Airways in August 2014.

    Interview Details

    Applied in March! Received a phone call from a 00 number in August '14 and the representative asked if I were available for an interview the following week. I picked Thursday to give myself enough time to prepare myself in every way. I flew out to Phoenix, az and walked to the shuttle bus and met with other candidates we drove down the street to the facility signed in, showed passports dropped our belongings off did an overhead bin test (height requirements) watched videos of the merge with about 50 other ppl second classroom did the same we took a break. Watch another PowerPoint about FA life. Took a break. Introduced ourselves, where we flew from and what qualities makes a great FA took a break. Got broken up into groups did a group activity. If we crashed and had found 12 of the items listed number them based off of importance. Took lunch they called 2 ppl to do "paperwork" seen those two later on at the airport because one was on my flight back and the other had a late flight as well. And only ONE of the two who got called for one on one interviews got the job and two from the other group got the job so 3 of about 100 got the job.

    Interview Questions
    No Offer
    Positive Experience
    Difficult Interview
  8. 2 people found this helpful  

    Reservations Agent Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I applied online. The process took 2+ monthsinterviewed at US Airways in August 2014.

    Interview Details

    really hard to get job. Out of 7000 apps, they selected 300 folks. Web site is a nightmare. Must re-enter your information often. I think they purge the files. It is a tough position to get. The interview is a notice in the mail for a phone interview, they a computer interview, then a face to face, then another face to face, then a federal level background check, takes weeks for them to complete, then you get the AOK report for duty. Then training at a computer for next 4 weeks - intense! Then 3 assessment tests which are hard. If you do not pass one at a 85% or better, you are terminated on the spot! So, you are not officially hired unless you can pass the 3 assessment tests. They pay you - $10.21 per hour. You get 2 fifteen minute breaks and a 30 lunch. They keep very close track of your time - any screw-ups and its termination time. If you are into HEAVY stress, this is for you. You do get flight benefits, but at $10.21 an hour, you can fly somewhere, then what... The benefits are really good, but at $10.21 an hour, you cannot afford them.

    Interview Questions
    • want to know how good you are with difficult customers.   View Answer
    Negotiation Details
    there is no negotiation.
    Accepted Offer
    Positive Experience
    Difficult Interview
  9. 2 people found this helpful  

    Flight Attendant Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I applied online. The process took 2+ monthsinterviewed at US Airways.

    Interview Details

    I applied online and a couple weeks later was emailed the link taking me to the next step of the process - The Video Interview! This is tough because in the video you really don't look like yourself and your trying not to look around.

    Interview Questions
    Negotiation Details
    union
    Accepted Offer
    Positive Experience
  10. 1 person found this helpful  

    Flight Attendant Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I applied online. The process took 3 weeksinterviewed at US Airways in March 2014.

    Interview Details

    Applied online
    2 months later did a webcam interview
    A couple of weeks after.the webcam interview I received a call from a recruiter inviting me to Phoenix for an in-person interview.
    In Phoenix we had to do the reach and jump seat tests followed by a 60 second presentation in which we had to explain what we thought makes a good flight attendant
      I did not particularly care for this because everyone gives the same answer. I was 2nd from last to go so I.mentioned a couple of other attributes.
    We also did the survival group exercise, we were then served.lunch. after lunch they told us we will get an email in 24-48 hours but they called out some names saying they needed more info from them and the rest of us were free.to go.
    I'm not an idiot, those people who were asked to stay for providing info were.obviously those that were offered positions.
    I was very disappointed in this process because it was an insult to my intelligence. They should've been honest with us instead of using a lame excuse.
    I am also upset that we were not properly interviewed. I don't see how the recruiters could have enough insight of all the candidates to make a determination of who to hire.
    I was not allowed an opportunity to discuss my experience, qualities, Etc
    Part of me feels discriminated against because its obvious they based their decision on 60 seconds of people giving the same answers
    I feel like I was played a fool. I know I would not want to work for an organization that does not perform proper due diligence during the hiring process
    IAlso they do not pay you during training. That's just not right and its the people who look at the.job as glamorous and exciting that will suffer.the.most because they are focusing only on the lifestyle of the job instead of reading I'm between the lines not realizing how much money.they.will lose during training and having to pay $1000 for their uniforms. I'm not.sure.if they're looking.for "suckers" or not but there is.no doubt their recruiting practices are not fair.

    Interview Questions
    No Offer
    Negative Experience
    Easy Interview
  11.  

    Flight Attendant Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I applied online – interviewed at US Airways.

    Interview Details

    applied online then 10 days later i got a video interview, then ten days later i got an email saying thanks for yourinterest but no thanks

    Interview Questions
    • let me about atime that you had to work with a difficult empoyee and what happened   Answer Question
    No Offer
    Negative Experience
    Difficult Interview

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