US Airways Customer Service Supervisor Interview Questions & Reviews
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Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 2 ratings 
“Difficult” Interview
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Interview Experience [?] Based on 2 ratings
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Customer Service Supervisor at US Airways
Posted Oct 4, 2010
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5.0
Very Difficult Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Apr 2008 in Charlotte, NC (took a day)
difficult, they ask a lot regarding customer service situation and how we do react.
3 persons do the interview. about 15 questions. they focus a lot you as customer service agent, you experience with oder companies. But they never give you a feedback.And thats its bad.
Interview Questions
Other Details
I applied In-Person and the interview consisted of a Presentation, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Supervisor at US Airways
Posted Aug 24, 2010
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3.0
Average Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Feb 2009 in Phoenix, AZ (took 3 weeks)
Be yourself. They do like you to puff yourself up and really sell yourself. Be prepared to provide a history of the Airline and its merger with America West Airlines.
Interview Questions
Reason for Declining
The salary was not competitive enough
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Group/Panel Interview, a Skills Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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