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US Airways Flight Attendant Interview Questions & Reviews

Updated Jul 7, 2014
All Interviews Received Offers

Getting an Interview  

94%
2%
1%

Interview Experience  

67%
14%
17%

Interview Difficulty  

Average Difficulty
111 candidate interviews Back to all interview questions
Relevance Date Difficulty
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No Offer

Positive Experience

Easy Interview

Flight Attendant Interview

Flight Attendant
Charlotte, NC

I applied through an employee referral and the process took a day - interviewed at US Airways in March 2014.

Interview Details – I was invited to interview in Charlotte, NC. It was a great experience and everyone was friendly and helpful. I met a lot of great people from all over the country! It started as a group interview, and they had us do a reach and jumpseat test. Then they gave us a plane crash scenario with a list of items to number most important to least. Then we watched a video about the merger with AA. Now it was the time to get up in front of everyone and introduce yourself, and what you think makes a good FA. (All in 60 seconds) I was so nervous, I started rambling about customer service and never made my point. I shouldn't have had any of the free Starbucks they offered us.. Now I know what NOT to do for my next interview!

Interview Question – What quality do you think makes a good flight attendant?   Answer Question


No Offer

Positive Experience

Easy Interview

Flight Attendant Interview

Flight Attendant

I applied online and the process took 4 months - interviewed at US Airways.

Interview Details – Filled out online application.
Asked to complete video interview, was asked five questions for example: tell us about a time you had great customer service.

Haven't heard back from them at all.

Interview Question – Tell us about a time when you had conflicts with a co-worker.   Answer Question


1 person found this helpful

No Offer

Neutral Experience

Flight Attendant Interview

Flight Attendant

Interviewed at US Airways

Interview Details – The process took about 6 weeks total. I turned in my resume and then I instantly received an email to take the video interview. These were common interview questions. Then I waited about 3 weeks and then I received a in person interview. My interview was in Charlotte. Since I was coming from Kansas I had to stay over night and the hotel is your own expense. The interview process is just like everyone says.

1. Do a sit and reach test (very easy)
2. Watch a presentation on the new merger
3. They have you speak in front of the group (about 45 to 55 people in my group)
        A. What qualities make a good flight attendant
4. Then do a group exercise (Survival Crash)
        A. List of supplies have to rate each item based on the best use to help you survive.
        B. I know the lighter with no fluid was up there in the top 5 and I believe the yarn and canvas
        C. The results do not really matter but it always helps you to stand out when you win or get more correct.
5. Then you have lunch and this is when they make there first cut.
6. Then they do one on one interviews (they say they are holding those people back because they did not fill out some of the paperwork correctly or need more information from them) This is there way of saying these people need to fill out employment forms.

Interview Question – No questions were difficult but it might be nice for someone that received an offer to say what they said during their group question. (What qualities make a good flight attendant)   View Answer


1 person found this helpful

No Offer

Neutral Experience

Easy Interview

Flight Attendant Interview

Flight Attendant
Charlotte, NC

I applied online and the process took 4+ weeks - interviewed at US Airways in March 2014.

Interview Details – Applied online, received an email three weeks later offering me an interview. I flew to Charlotte and went through the process. It was exactly as previously said. First there was the reach test and jump seat test, then presentation of the company. A question and answer session after that. They broke us up; in groups for a survival scenario. After that we had lunch (disgusting) recruiters came in and dismissed everyone but those they needed " additional information " from. It was exactly as others have said. The recruiters were friendly, a few were maybe too enthusiastic but overall it was fine.

Interview Question – There was no one on one interview so I was never asked personally a question.   View Answer


Declined Offer

Positive Experience

Flight Attendant Interview

Flight Attendant

Interviewed at US Airways

Interview Details – I will speak about the Charlotte interview process:

I was flown down to Charlotte the week of March 20th. I was extended an offer, but turned it down eventually. Here are my pointers:

1: keep your head up (literally). There is nothing on the floor, or ceiling, so always look forward. 2: Do NOT stand out. Don't try to be the shining star or the person who asks the most questions, etc, try to blend in. In the group exercise, don't be the leader, just give your opinion. *GROUP EXERCISE: #1 is the lighter with no fluid (bc even though it has no fluid it can still make a spark for a fire on the (#2) ball if steel! And (#3) can of Crisco keeps you warm! Along with (#4) extra clothes! *warmth is your #1 priority!... You're welcome! 3: do NOT make it a point to speak to every instructor and brown-nose. Speak more to the fellow interviewees. 4: SMILE!
During the one-on-one interview, everything is very situational: "name a time when you were responsible for other people and something went wrong" "give an example of a time a customer was not happy, what did you learn?" STAR METHOD.

I eventually did not go through with training bc I was going to have to move. EVEN THOUGH they say you don't HAVE to move, you have to live in another city for 20 days out of the month. This did not fit with my lifestyle.

Good luck!

Interview Question – STAR: name a time when...   View Answer

Reason for Declining – You MUST move to another city, even though they tell you it is not required. (I'd say having to live in another city for 20/30 days of the month qualifies as moving)


No Offer

Neutral Experience

Average Interview

Flight Attendant Interview

Flight Attendant

I applied online and the process took 3 weeks - interviewed at US Airways in April 2014.

Interview Details – I applied online and within a day or two received an email inviting me to do an online interview. The "video" interview has been discussed thoroughly in the above posts, and seeing as mine did not differ, I'll spare you the regurgitating of synonymous information. I thought the interview went pretty well, due in part because I had researched and conjured responses to the possible questions. It has been roughly 2 weeks since the interview so I am not sure if that is a good or bad thing, considering I have seen people say they got the "thanks but no thanks" shortly after but also others progressing to the face to face. So I guess it's just the good old waiting game for now.

Interview Question – I didn't find any of the 5 questions asked rather trying or difficult...just being able to adjust to talking to a video screen took a little effort. Although I was dressed professional I felt like it was hard to tell with just the camera pointing at mainly my head and upper torso....it wasn't like I did a strut down the runway or a stop and twirl, so I hope that would be something they take into deeper consideration face to face as opposed to screen to screen.   Answer Question


No Offer

Neutral Experience

Flight Attendant Interview

Flight Attendant

Interviewed at US Airways

Interview Details – I upload my resume online and as soon as I did that I received an invitation for the online interview.
Make sure you're dressed up as you would be on a real interview,smile and ladies wear make up. Hair must be in a bun. You have 5 questions and 60 sec to think between a question and your answer. The answers can be up to 3 min, but you can stop sooner. It's been more than 2 weeks and I'm waiting for an answer

Interview Question – what did you learned from your previous job that would be usefull in this one   Answer Question


No Offer

Neutral Experience

Average Interview

Flight Attendant Interview

Flight Attendant

I applied online and the process took 2+ weeks - interviewed at US Airways.

Interview Details – The interview process is pretty quick, but can go in fits and starts. You might hear back very quickly on the first round of contact and then it might take a week. Excitement about the onsite recruitment day is warranted, but be cautious about getting your hopes up. Other than the constant observations that the recruiters are making you will only have about 60 seconds to sell yourself as a candidate directly, and it aptly involves public speaking. You are then observed in a group work setting. There is not a guarantee of a one on one interview, and they will leave you wondering at the end of the session if the people they had back were moving on in the process, and they promise an email in 24 to 48 hours letting you know one way or another...expect it more towards the 48 hour mark and it is more than likely a thank you but no thank you. Wish they would be pickier before this stage and take the time to offer one on one's at the onsite.

Interview Question – Nothing about the question are that tricky. What is challenging is packing in an answer that accurately reflects you as a human being and as a candidate, and having an original but accurate answer after 30 people have answered in front of the class.   Answer Question


No Offer

Negative Experience

Easy Interview

Flight Attendant Interview

Flight Attendant
Charlotte, NC

I applied online and the process took 2 weeks - interviewed at US Airways in April 2014.

Interview Details – The hiring process that I just recently experienced was by far the most non personal interview I have been to and in my opinion a waste of time. HR sent all this paper work that you were told that you needed to fill out and told me what to expect in the f2f interview. Almost nothing that I was told that were were going to do was done. I had and early flight to get there by 9am. Once I got to the trainning center they took us straight to the simulations area to do the reach test and the jump seat test. After that were went back in the room and were giving and overview of the company and what to expect. The next step were to introduce ourselves tell where were from and what we think makes a good flight attendant. The next step was to split into groups and do a project about a crash and see what items were most important in order. after that we had lunch. once lunch was over were they let everyone go and told us that we would all get an email within 48 hours to let us know what the next step would be. Out of 50 people they only asked one lady to stay back and talk to HR. They did not even do the one on one interview that they said they would do nor did they even take the paperwork that they told us to fill out and bring with us. Overall I feel like it was a complete waste of my day and time. If they company knew that they were only going to hire one person they should have not invited so many people to the interview. And if the rest of us did not get the job they could have at least did us the courtesy of telling us the truth first instead of being very secretive and shaking our hands as we walked out smiling and telling us to watch our email. I was just very shocked at the interview process.

Interview Question – There were not difficult questions because we were not even given the opportunity to do the one on one interview.   Answer Question


No Offer

Neutral Experience

Flight Attendant Interview

Flight Attendant

I applied online and the process took 1 week - interviewed at US Airways.

Interview Details – I was scheduled for the online interview. Won't bore you with the same information that has already been provided. Please see all of the previous remarks about the online interview and the 5 questions that were asked. I would like to say, I absolutely flubbed my interview and was still scheduled to attend the recruitment session in Charlotte. I am so happy they looked past my flawed interview.

Interview Question – What work experience from a previous position do you feel will benefit you while employed with US Airways.   Answer Question

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