US Airways Interview Questions & Reviews in Philadelphia, PA
Getting an Interview
- Popular Job Titles:
- Flight Attendant (112)
- Customer Service Agent (9)
- Intern (7)
- Senior Financial Analyst (5)
- Pricing Analyst (5)
- Fleet Service Agent (4)
- Customer Service (4)
- Analyst (4)
- CSA (4)
- Reservations Agent (4)
- Customer Service Supervisor (3)
- Lead Analyst II (3)
- Shift Manager (3)
- Senior Manager (2)
- Clerk (2)
- Senior Analyst (2)
- Coordinator (2)
- Customer Relations (2)
- Yield Management Analyst (2)
- FLIGHT ATTENDANT TRAINEE (2)
- Customer Assistance Representative (2)
- Yield/Pricing Analyst (2)
- Flight Ops (1)
- Business Analyst - Revenue Accounting (1)
- Yield/Pricing (1)
- In Flight Services (1)
- .NET Developer III (1)
- Strategic Forecast Analyst (1)
- Revenue Management Senior Analyst (1)
- Technonogies Analyst Lead (1)
Flight Attendant Interview (Positive Experience; Average Interview)
I applied online - interviewed at US Airways in April 2014.
Interview Details – I just got done with the video interview and I must say it was pretty nerve wrecking. As much as I prepared for it, I was still nervous. Only because it's an automated recording, not a live person so you don't know what their reaction is and you can't feed off of their reactions. The questions they ask aren't exactly the same. I was caught off guard with a couple of them but I was able to make it through. They give you a minute to think about your answer, so that helped alot.
One of my tips is to always be prepared. Don't go in thinking you've got all the answers because you prepared with the questions they show here. Expect the unexpected and just be yourself.
Interview Question – What responsibilities from your previous job do you think can help you with a FA position? Answer Question
Very Easy Interview
Fleet Service Agent Interview (Positive Experience; Very Easy Interview)
I applied online and the process took 4+ weeks - interviewed at US Airways in February 2012.
Interview Details – Mass hiring and group interview
Interview Question – Why do you want the job Answer Question
Negotiation Details – No negotiation
Customer Assistance Representative Interview (Positive Experience; Average Interview)
I applied online and the process took 5 days - interviewed at US Airways in September 2012.
Interview Details – short presentation, face to face interview questions on customer service and how to handle stressful situations
Customer Service Interview (Neutral Experience; Average Interview)
The process took a day - interviewed at US Airways in November 2011.
Interview Details – It was a one on one interview with the manager the interview was brief she asked me a few customer service related questions. The interview seemed that it went great. At the end she said I would hear from them in a few weeks. A few weeks went and past and I had to call back to HR to get a response. About a day after I got an email saying they went with another candidate, its a little fishy if you ask me...
Interview Question – Name a time where you had to go against company policy to please a customer. Answer Question
Duty Manager Ramp Operations Interview (Positive Experience; Average Interview)
I applied online and the process took a day - interviewed at US Airways in May 2010.
Interview Details – Normal Interview process, they allowed me to interview over the phone as I had a previous committment & couldnt be there in person. 2 Person panel, STAR format(Situation, Task, Action, Result) I felt it went well.
Interview Question – Describe a situation in which you were praised for the job you did? View Answer
Recruiter Interview (Neutral Experience; Easy Interview)
I applied online and the process took 2 days - interviewed at US Airways in February 2009.
Interview Details – Had a phone screen then an interview was scheduled the following week.
Found out in the interview they were looking for approx 5 years experience and the pay was $38,000 a year with no bonuses and regular travel.
Interview Question – tell me about a time you cut corners and did not give 100% when filling a position? View Answer
Duty Manager Interview (Neutral Experience; Difficult Interview)
The process took 3 weeks - interviewed at US Airways in April 2009.
Interview Details – They use a target selection process, which determines your fit for the position
- Describe a situation where you were at fault? what did you do? Answer Question
- Describe your leadership style? Answer Question
Reason for Declining – Money