US Department of Treasury Interview Questions & Reviews

Interviewed Apr 2009 in Birmingham, AL (took a day)

The college emailed current and former students that the Department of the US Treasury would be on campus one day. I am unaware of how many resumes were submitted but mine made the cut for an interview. There was a short dialogue by one individual stating what department in Treasury they represented, Student Loans, and broad strokes of what they handle. They also explained there would be a thorough background check, credit check and review on resumes. Everyone involved was very helpful and friendly. The most difficult part of any prospective employment with the federal government is the amount of time it takes to actually receive an offer. It can be up to six months depending on how many they need and how many make the cut to go on up the chain for background checks. Usually most people are either already working and just want a change or are students not yet graduated but will be by the time they finally make offers.

I made the second cut after interviewing. I was told what documents they needed, i.e. college transcript for further review. The question that stands out was "How would you handle a hostile caller?" Most questions were slanted on how to handle clients, students with stafford or other student loans.