US Department of Veterans Affairs Program Support Assistant Interview Questions

Updated Mar 8, 2015
4 Interview Reviews

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Program Support Assistant Interview

Anonymous Employee in Los Angeles, CA
No Offer
Neutral Experience
Average Interview
No Offer
Neutral Experience
Average Interview

Application

I applied online. The process took 4+ weeksinterviewed at US Department of Veterans Affairs (Los Angeles, CA) in June 2013.

Interview

Submitted package through USA Jobs and was emailed a vacancy referral about two weeks after the listing had closed. Another two weeks later, I was called and invited in for a face-to-face interview. Was told that my interview was going to be with two gentleman, but was actually three different people. Was asked a series of different PBI questions. I was prepared because I researched the interview process or the VA online prior to the interview. Was told a response could take 3-6 weeks from HR. Still waiting for tentative offer...

Interview Questions

  • Describe a difficult scenario you had with a coworker, where the co-worker was left feeling wronged. How did you handle the situation, what was the outcome and what would possibly do differently next time?   Answer Question

Other Interview Reviews for US Department of Veterans Affairs

  1.  

    Program Support Assistant Interview

    Anonymous Interview Candidate in Melbourne, FL
    Accepted Offer
    Neutral Experience
    Average Interview
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online – interviewed at US Department of Veterans Affairs (Melbourne, FL) in January 2011.

    Interview

    Over the phone but direct questions related to customer support and working with veterans issues. The position requires you to:
    •Provided technical support to Consolidated Patient Account Center
    •Performed reviews of first party debt
    •Managed Treasury Offset Program
    •Maintained veteran personnel information database
    •Verify and confirm raw data integrity prior to use in formal administrative report
    •Counsel veterans

    Interview Questions

    • How to prioritize multiple aspects of your job   1 Answer
  2.  

    Program Support Assistant Interview

    Anonymous Interview Candidate in Los Angeles, CA
    Accepted Offer
    Negative Experience
    Easy Interview
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 8+ monthsinterviewed at US Department of Veterans Affairs (Los Angeles, CA) in August 2010.

    Interview

    One phone interview. Offered the job 6 months later.

    Interview Questions

    Negotiation

    There was no negotiation. I was fresh out of college and took the entry level job that was offered.

  3.  

    Program Support Assistant Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a dayinterviewed at US Department of Veterans Affairs in July 2010.

    Interview

    First of all, this was a job that was basically included everything that I was already doing. The job description pretty much described what I was currently doing with the exception that this job had a higher salary. I decided to apply, but as always happens in a Federal job, I had to go through the whole process, which included applying online at usajobs.gov. After that I got an appointment to meet one of the human resources officers and they asked me general question such as:

    What has been your most difficult task in the job you are currently doing?
    When have you demonstrated leadership?
    Describe an example when you went above and beyond.

    Days after the interview, I was contacted and offered the position. I accepted

    Interview Questions

    • Describe a time when you went above and beyond you duties?   Answer Question
    • What was the most difficult decision that you had to make while employed?   Answer Question

    Negotiation

    There was little room for negotiation. Usually in federal jobs they give assign a rating to all job posting say "GS-2 up to GS-14", this rating is attached to a salary table, so there is really no much to bargain for.

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