US Department of Veterans Affairs Veterans Service Representative Interview Questions & Reviews

Interviewed Feb 2008 in Philadelphia, PA (took a day)

I went to a job fair at the regional office for the Veterans Service Representative position. Dozens of people were present for an interview and those waiting were seated in a large room watching a looping video about VA.

The interview itself consisted of a presentation and discussion of my resume. The discussion involved my previous work experience, work related skills, and membership in outside organizations. The job I was applying for was explained and we compared and contrasted the duties with those of my previous positions.

Once the interview was over, my interviewer wrote some remarks on a sheet of paper and referred me to another room to complete a job application. All federal jobs are applied for online at a public website and this was no exception. I was given a position number to get to the application immediately. I had already applied for federal positions, so I had an account and pre-made resume in the system. Those without an account would have to make one and build a resume at this time before proceeding to the application.

The application took about a half hour to complete and involved multiple choice questions about job experiences and personality traits. There were also some written questions. Having previously applied for federal positions, I was used to the system and familiar with similar questions. Those new to the experience would likely take longer to complete the application.

Upon submitting my application, I went home. I received a call three days later offering me the position. I accepted and reported to work a week later. I then had to complete many more paper forms, as is done with most employers, and complete an online form for a background investigation.