USAA Claims Interview Questions

3 Interview Reviews

Interview Experience

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Getting an Interview

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Interview Difficulty

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Claims Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online. The process took 4+ weeks - interviewed at USAA in June 2012.

Interview Details

Lengthy and based on your political views regarding military and authority.

Interview Questions
Negotiation Details
Short and not much room for negotiation
Accepted Offer
Neutral Experience
Average Interview

Other Interview Reviews for USAA

  1.  

    Claims Interview

    Anonymous Interview Candidate  in  San Antonio, TX
    Anonymous Interview Candidate in San Antonio, TX
    Application Details

    I applied online. The process took 2 days - interviewed at USAA in March 2010.

    Interview Details

    na

    Interview Questions
    • Please describe how you turned a customer's negative experience into a positive one.   Answer Question
    Negotiation Details
    na
    Accepted Offer
    Neutral Experience
    Average Interview
  2.  

    Claims Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a day - interviewed at USAA in January 2010.

    Interview Details

    I applied online and received an email requesting to set up a phone interview. I believe the interviewer was from a company outsourced by USAA. I was asked the typical questions you would expect. EX: Explain a time when you had to overcome an obsticle and what you did. Why do you want to work for USAA? What do you have to offer the company? Pretty basic questions.

    Interview Questions
    • How would you tell a long term USAA member that he/she is at fault for an accident that you know the member assumes he is not at fault? How would you handle objections?   View Answer
    Negotiation Details
    I didn't have to negotiate. The salary was decent and I accepted with no issues.
    Accepted Offer
    Neutral Experience
    Average Interview

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