USAA Claims Interview Questions

3 Interview Reviews

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Claims Interview

Accepted Offer
Neutral Experience
Average Interview
Accepted Offer
Neutral Experience
Average Interview

Application

I applied online. The process took 4+ weeksinterviewed at USAA in June 2012.

Interview

Lengthy and based on your political views regarding military and authority.

Interview Questions

Negotiation

Short and not much room for negotiation

Other Interview Reviews for USAA

  1.  

    Claims Interview

    Accepted Offer
    Neutral Experience
    Average Interview
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 daysinterviewed at USAA (San Antonio, TX) in March 2010.

    Interview

    na

    Interview Questions

    • Please describe how you turned a customer's negative experience into a positive one.   Answer Question

    Negotiation

    na

  2.  

    Claims Interview

    Accepted Offer
    Neutral Experience
    Average Interview
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took a dayinterviewed at USAA in January 2010.

    Interview

    I applied online and received an email requesting to set up a phone interview. I believe the interviewer was from a company outsourced by USAA. I was asked the typical questions you would expect. EX: Explain a time when you had to overcome an obsticle and what you did. Why do you want to work for USAA? What do you have to offer the company? Pretty basic questions.

    Interview Questions

    • How would you tell a long term USAA member that he/she is at fault for an accident that you know the member assumes he is not at fault? How would you handle objections?   1 Answer

    Negotiation

    I didn't have to negotiate. The salary was decent and I accepted with no issues.

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