USAA

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USAA Customer Service Representative Interview Questions & Reviews

All Interviews Received Offers

Getting an Interview  

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Interview Experience  

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Interview Difficulty  

Average Difficulty
2 candidate interviews Back to all interview questions
in

Accepted Offer

Positive Experience

Average Interview

Customer Service Representative Interview

Customer Service Representative
San Antonio, TX

I applied online and the process took 2 months - interviewed at USAA in September 2012.

Interview Details – Online test, simple and basic for reading comprehension.

Interview Question – Give example of overcoming issue at work.   Answer Question


Accepted Offer

Positive Experience

Average Interview

Customer Service Representative Interview

Customer Service Representative

I applied in-person and the process took 4 weeks - interviewed at USAA.

Interview Details – Very thorough...need to be up to speed on your typing and customer service skills

Interview Question – None   Answer Question

Negotiation Details – None set job salary and benefits

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The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

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