USAA Director Interview Questions

3 Interview Reviews

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Director Interview

Anonymous Interview Candidate  in  San Antonio, TX
Anonymous Interview Candidate in San Antonio, TX
Application Details

I applied in-person. The process took 4+ weeks - interviewed at USAA in September 2009.

Interview Details

This was an internal interview for a promotion. Be prepared and look professional. I do believe there is a bias if you are unfit.

Interview Questions
  • Normal question on how you handle difficult situations.   View Answer
  • Discuss skills and how you apply them.   View Answer
Negotiation Details
I do believe there is a bias if you are unfit.
Accepted Offer
Neutral Experience
Difficult Interview

Other Interview Reviews for USAA

  1.  

    Director Interview

    Anonymous Interview Candidate  in  San Antonio, TX
    Anonymous Interview Candidate in San Antonio, TX
    Application Details

    I applied through an employee referral. The process took 3 weeks - interviewed at USAA in April 2008.

    Interview Details

    One phone interview with HR screener. Followed by half day onsite interview. Offer came in two weeks after interview...

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  2. 5 people found this helpful  

    Director Interview

    Anonymous Interview Candidate  in  San Antonio, TX
    Anonymous Interview Candidate in San Antonio, TX
    Application Details

    The process took 4+ weeks - interviewed at USAA in March 2009.

    Interview Details

    Phone interview with HR recruiter initially - generic work background questions.
    Phone interview with hiring manager - background but relaxed, questions were personal and not read from a book.
    Recruiter calls you a few days after hiring manager phone interview to schedule an in person interview. They fly you in to San Antonio and put you up in a hotel for the night. They email you an agenda for the entire day.....I met with 5 people for about one hour each.
    Some of the interviewers read "tell me about a time" type questions but some went off the cuff. They were all supposed to ask the same questions to compare your answers later.
    After returning home I had to wait about 3 weeks before I heard from anyone - I thought I must not have got the job. When they did call it was to schedule another round of all day interviews with yet more department heads. Much of the same questions as the last bunch. This time there was also a "test/quiz" to see if I knew what I was talking about. (example: reviewing items for rules/regs etc).
    It was a very long interview process - so long that I l had looked and found work elsewhere by the time they got back to me - - even though I stressed the importance of a quick response to them ( I knew what I had coming up for interviews elsewhere).

    Interview Questions
    • They asked a lot of questions that required answers that needed to be made up since most people don't remember a specific time in their lives that they dealt with $#@ situation.   Answer Question
    Reasons for Declining

    I felt that many of the people working in the department were not qualified and the title sounded more important than the job would have been.

    Declined Offer
    Negative Experience
    Difficult Interview

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