Glassdoor is your free inside look at USAA Financial Foundations Specialist interview questions and advice. All 4 interview reviews posted anonymously by USAA employees and interview candidates.
No Offer – Reviewed Mar 22, 2013
Interview Details – applied online, took an 1hr long test online. got a an email 2 days later, saying the recruiter will call me, waited and hour for his call.
Interview Question – where do you see yourself in 5 years Answer Question
No Offer – Interviewed in Phoenix, AZ Aug 2012 – Reviewed Aug 31, 2012
Interview Details – First interview was via telephone. The HR rep was about 30 minutes late calling me and seemed very distracted and uninterested. The next interview was with a manager at their office. The questions asked were the typical behavioral interview type. The hardest part was that the manager basically stared at her computer the entire time and didn't smile. She also seemed very uninterested. I'm not sure if it's because they had done a number of interviews but their demeanor reflected negatively on my impression of the company. I was told I would hear within 3 business days the outcome of the interview.
Interview Question – Standard behavioral interview questions Answer Question
Declined Offer – Interviewed in Tampa, FL Jun 2012 – Reviewed Jun 20, 2012
Interview Details – Was first contact in early May by recruiting about a position I applied for 3 weeks prior she said that position was filled but they was calling me about a position that started in 1 week. I informed them that I wouldnt do that to my current employer and was moving form another state. She then stated there was a class in late July and if I would like to set up a interview for the next day. The next day another recruiter called and had no knowledge I declined the class starting in a week and said she call me next week to schedule another interview as she was still hiring for the May class. 5 weeks went by before they contact me again after I left messages and emailed them to set up a interview. During the interview the recruiter stated this is a high volume call center no off the phone time which I am not used to and you have to be in your position for 2 years. The benefits where great though. She then scheduled me for a phone interview with a hiring manager. After, I thought about it and didnt want to proceed as I know i would hate the position. I sent a email withdrawing myself. The day of my interview the hiring still called for the interview which shocked me and I have to say had to be the rudust interview ever. She was so negative about USAA- she said there are no exception to get off the phone, you have to show up to work every day no excuses, you have to make a sale on every call no exception. She never said nothing positive about the company. After that, I was so not interested so I blew the interview and lasted 15 minutes.
Interview Question – Tell me about a time you went over and beyond for a member? Answer Question
Accepted Offer – Reviewed Aug 23, 2012
Interview Details – I applied in beginning of March 2012.I received a call to schedule phone interview late March. Then phone interview the first week in April. The face-to-face interview was conducted a week later. Background check & drug test email sent two days later. Received job offer a month later, May. Training started in June.
Interview Question – How would you handled a customer's objection to a product? Answer Question
USAA's Mission The mission of the association is to facilitate the financial security of its members, associates, and their families through provision of a full range of highly competitive financial products and… — Full Overview
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No thanks –