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USAA IT Intern Interview Questions & Reviews

Getting the Interview  8 Interviews

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Interview Experience  8 Ratings

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8 interview experiences Back to all interview questions
Updated Dec 6, 2012
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IT Intern at USAA

No Offer – Interviewed in San Antonio, TX Nov 2012 – Reviewed Dec 6, 2012

Interview Details – Initial contact started at a career expo where instead of waiting at their booth they sought out candidates. From there after a brief chat over the companies mission I gave them my resume and was sent on my way. They then contacted me a few weeks later for the initial on-campus interviews.

The interview was with two IT managers and was primarily over my resume and three questions. One a mathematical logic question to test your reasoning, a second over a difficult situation I have had to deal with before between coworkers, and the last was a way to improve transportation within a company to eliminate the slowness of elevators.

After that interview I was contacted for an on-site interview at their headquarters. They arranged for lodging at an area hotel. At the hotel we had dinner with 3-4 IT managers where we were able to ask questions about the company in general and get to know them a bit better. The next day we took a limo-van to their building where we awaited to be interviewed. The interview was once again with two IT managers and generally the same question with different situations involved. After that we got a tiny tour of the local buildings and then we got an overall tour of their entire location. After that we finalized some paperwork and were sent back on our ways.

Interview Question – I did not find much of their interview process to be difficult. I guess the part that they would find difficult is that since I come from a military background I tend to not question the situation and just work to improve it.   View Answer

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IT Intern at USAA

Accepted Offer – Interviewed in Lubbock, TX Feb 2012 – Reviewed Oct 3, 2012

Interview Details – Initial interview was held at my university campus. A lot of behavioral questions, and a few technical and logic questions. They are very relaxed and want to get a feel for the type of person you are, because they are looking for people who will fit well into their company culture. Don't worry about answering their logic questions incorrectly - they are looking for your problem solving abilities rather than the right answer. The best thing to do is to walk through your steps after you've worked the problem, or talk it out as you're working through it.

Interview Question – How would you innovate a company's existing product? (Ex. Candle making company)   Answer Question

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IT Intern at USAA

No Offer – Interviewed in San Antonio, TX – Reviewed Sep 28, 2012

Interview Details – The hiring process was simple. They recruited on campus for first round of interviews. A second round of interviews was done on the USAA campus with 2 interviewees. It's the usual behavioral questions like "how would you handle a situation where this happen?" and then some more technical questions.

Interview Question – There was a little math problem to solve. I'm an MIS major so didn't really expect to be solving a math question.   Answer Question

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IT Intern at USAA

No Offer – Interviewed in College Station, TX – Reviewed Sep 18, 2012

Interview Details – Three part interview with a recruiter. First portion was behavioral. The second part of the interview was a two part critical thinking portion. Then the last was situational.

Interview Question – There was a critical thinking question about data utilization rates on certain disks   Answer Question

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IT Intern at USAA

No Offer – Interviewed in San Antonio, TX Feb 2012 – Reviewed Mar 5, 2012

Interview Details – Met a recruiter at Career Fair and passed my resume along to him. I received an interview from our university career website. I researched the company and the intern position description. The interview took about an hour with behavioral questions, calculating questions, and creative thinking questions.

Interview Question – A business is about to go bankrupt. This business sells generic products. Choose one of the 4 products and how would you improve or change this product.
1) Candle
2) Piggy bank
3) Mouse pad
4) Towel
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IT Intern at USAA

No Offer – Interviewed in San Antonio, TX Dec 2011 – Reviewed Jan 23, 2012

Interview Details – I had an initial interview with an IT employee at a Computing conference. The interview consisted of the usual behavioral questions and some thought provoking questions. There were also a couple of technical questions, dealing with database growth rates. A few weeks after the interview I was contacted for second round interviews at the San Antonio campus. They flew me out and put all the interviewees at the Omni. We had dinner that night then breakfast, interviews, and, a tour of the campus the next day. The interview was 2:1 and followed the same format of the first interview.

Interview Question – What are the implications of moving the computing society to the cloud.   View Answer

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IT Intern at USAA

No Offer – Interviewed in San Antonio, TX Oct 2010 – Reviewed Oct 24, 2010

Interview Details – After an on-campus 1:1 interview with behavioral, situational and a logic question. I was flown to the headquarters. They hosted my group in a hotel by the riverwalk and we had a networking dinner. Next day consisted of a tour, drug test, presentations on the company and another interview. The second interview 2:1 was very much like the first with only one technical question and the rest being behavioral and situational.

Interview Questions

  • Explain a risk you took and how it turned out.   Answer Question
  • If you had unlimited money and unlimited technological innovation, what would you put in your dream house?   View Answer

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IT Intern at USAA

Accepted Offer – Interviewed in Feb 2012 – Reviewed Jun 9, 2012

Interview Details – I met the representatives at a career expo and applied for the position online. The process involved a 1:1 interview off-site and then a 1:1 on-site interview.

For the initial 1:1
We talked about myself and what USAA stood for. The questions were mainly critical thinking. The interview was really casual and was pretty easy. It felt really weird as the critical thinking questions were not that technical and it seemed as if I had to say certain buzz words.

In Between:
Afterwards, I was invited to an onsite tour and interview.

The on-site:
I arrived a day early and stayed at a hotel and attended a dinner with USAA recruiters. The next day I was bussed to the campus and spent most of the day there. Most of the time on-site was learning about USAA and walking around. I think the actual interview was less than an hour.
      The on-site interview:
      The interview was not difficult, talking about myself and asking some general technical questions. The questions were mainly about myself and how I handle conflict and risk.

My advice:
Be honest! Character is a very big thing they screen, make sure not to over exaggerate or lie.
Be relaxed, the interviews were not hard, and believe me other companies have had me sit down and write out lines of code or take programming tests.
They are interviewing not just for someone who can do the job, but can empathize with the military community and their service.

Interview Questions

  • A company has 4 products and is seeking new market opportunities. Pick one of the 4 products and create as many new usages and market opportunities possible.   View Answer
  • Claims adjusters travel to wrecks and collect photos and compile documents onto an ipad or laptop. They have no wifi or internet access and they need a way to transfer their information back to the main office. How can they do this.   View Answer
  • Tell me about a time when you took a risk. And what happened?   Answer Question
  • Tell me about a conflict you had either in school or work.   Answer Question

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