Getting an Interview
Getting an Interview
Interviews for Top Jobs at USAA
- Financial Foundations Associate (31)
- Intern (21)
- Financial Foundations Specialist (20)
- IT (19)
- IT Intern (18)
- Claims Adjuster (17)
- Auto Claims Adjuster III (15)
- Financial Advisor (13)
- Member Relationship Specialist III (12)
- Total Loss Representative (11)
- Member Service Representative (10)
- Auto Adjuster III (10)
- Software Developer & Integrator III (8)
- Claims Representative (7)
- Financial Analyst (6)
- IT Programmer/Analyst (6)
- Financial Advisor III (6)
- Customer Service Representative (6)
- Mortgage Processor III (6)
- Insurance Agent (4)
- Director (4)
- Claims (4)
- Inside Adjuster III (4)
- Auto Adjuster II (4)
- Software Developer III (4)
- Customer Service (4)
- Software Developer (3)
- Java Developer (3)
- Wealth Manager (3)
- Specialized Investment Services Representative (3)
- Accepted OfferPositive ExperienceAverage Interview
I applied online. I interviewed at USAA (San Antonio, TX).
First Interview was a Information session followed by an interview. The interview consisted on behavioral questions and the people were very relaxed and laid back. During the information session the team explained the benefits and work environment. They also explained the interview process and the different deadlines, this was useful because you know when are they going to notify you if yiu get to the second interview.
- Explain a situation were you used team work to solve a problem and what was the result? Answer Question
Helpful (1)Accepted OfferPositive ExperienceAverage Interview
I applied online. I interviewed at USAA.
It was a two part interview. one with HR then a manager in your area of application. The second interview has two people from the company in it. Mine was a telephone interview so it had two people on the line. But overall not a difficult interview
- How do you handle a difficult situation? Answer Question
Helpful (4)No OfferNegative Experience
Non-existent. After you apply, your status remains in "Being Considered" for an extended period. No one will call. No emails will be sent. No status update is provided. Finally, your status is changed. It is obvious that the entire facade of applying is just to hide some "hidden agenda". By all accounts, USAA is an excellent place to work. It is incomprehensible to me that an organization as such would have such a poorly constructed "Careers" portal.
- They never called. Answer Question
Helpful (2)Declined OfferNeutral ExperienceAverage Interview
I applied through college or university. The process took 3 weeks. I interviewed at USAA (West Lafayette, IN) in September 2015.
It was a campus interview between myself and a recruiter, and followed a pretty standard interview pattern. There were three word puzzles I had to solve, and was given ten minutes to solve them.
- Talk about a time when you made a mistake, what would you have done differently? Answer Question
Reasons for Declining
I got another offer
Helpful (2)No OfferNeutral ExperienceAverage Interview
I applied through college or university. The process took 1 day. I interviewed at USAA in September 2015.
USAA interviewed me at a college career fair. They were very nice and polite. I got an interview on the spot. The actual interview consisted of behavioral questions and an assessment. It was straight forward but a little stressful since I only had about 30 minutes to prepare. The interviewer was very nice and engaging. She was very thorough as well.
- How did you overcome a challenging problem with leadership skills? Answer Question
- Accepted OfferPositive ExperienceEasy Interview
The process took 4+ weeks. I interviewed at USAA.
Interview process consisted of filling out a profile, submitting resume, assessment, phone interview, then manager interview. Working with the recruiter has been the best experience by far, and they are helpful with any questions or concerns you have. The process took about a month and they get back to you quick if you get hired. I was notified a day after the interview just make sure to email a thank you letter to recruiter after manager interview and they will respond in a timely matter. The phone interview will be a few general questions just google top 10 most asked interview questions and that's what the phone interview consist of, and for the manager interview make sure to read the job description, act professional, and try to be some what personable with the manager because the manager wanted it to be professional but not robotic like most interviews i usually go into. They ask ALOT of scenario based questions and go in their with with a few examples of time you stood out at your job and really helped someone out and provided great customer.
Helpful (1)No OfferNegative ExperienceEasy Interview
I applied online. The process took 4 weeks. I interviewed at USAA (San Antonio, TX) in September 2015.
The process took about four weeks. Received email for the assessment. About a week later received an email for phone interview. Talked to HR rep who gave me salary information and asked questions about my job history. It seemed like she didn't know much about the job itself and seemed irritated with me when I asked questions about the advancement track. She stated she'd get back to me within 48 hours after she presented my resume to the managers. However, I never heard back and my email asking for a status update went unanswered. I think they make the decision while you're on the phone interview as to whether you're moving forward or not, but they won't tell you that. I also noticed the way she hung up on me. She was polite but in a hurry to get off the phone. So, the process is interesting, lol.
- Are you okay with the work hours for this position? Are you okay with the salary range? Tell me about a time when you had to deliver bad news to a customer. Answer Question
Helpful (1)No OfferPositive ExperienceEasy Interview
I applied online. I interviewed at USAA (Colorado Springs, CO) in September 2015.
not too bad. The interviewers were very friendly and made me feel at ease. There was 1 technical question about how I would handle a claim and some standard behavioral questions. As long as you describe the situation, behavior, and outcome, you should be ok. The interview was yesterday, so they are still interviewing.
Helpful (1)Declined OfferPositive ExperienceEasy Interview
I applied through college or university. The process took 4 weeks. I interviewed at USAA (San Antonio, TX) in September 2015.
I applied for the interview at a college career fair; they liked me so they extended an invitation to dinner the day before the interview. The interview process was pretty straightforward and easy, you will be mostly asked behavioral questions that assess your ability to work in teams and also as a leader. It was very laid back and conversational, don't be uptight; they try to put off a friendly atmosphere.
- Describe a leadership experience Answer Question
- No OfferPositive ExperienceAverage Interview
I applied through college or university. I interviewed at USAA in September 2015.
Very straight forward and mostly behavioral questions. Very polite interviewer and very helpful in guiding the conversations properly to get as much information from you as possible. I have not gotten to the next stage yet which would be an interview at one of their branches. Overall though I believe that as an Intern, USAA wants to see that you can solve logical problems rather than a huge technical grasp of your languages.
- Questions consisted of how you reacted in certain situation as well as a puzzle to see how you figure it out. Answer Question
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