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USAA Mortgage Processor III Interview Questions & Reviews

All Interviews Received Offers

Getting an Interview  

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Interview Experience  

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50%
0%

Interview Difficulty  

Average Difficulty
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No Offer

Positive Experience

Average Interview

Mortgage Processor III Interview

Mortgage Processor III
Addison, TX

I applied online and the process took 4 weeks - interviewed at USAA in September 2012.

Interview Details – I applied online on 9/8/12, i received an offer to complete the online assessment on 9/26/12, completed it the same day. Had HR phone interview on 10/10/12, Manager phone interview on 10/12/12. Completed Drug Screening and Background Check Info online on 10/15/12. Currently waiting for HR call back on if i got the job or not

Interview Question – Where do you see yourself in 2-5 years?   View Answer


No Offer

Neutral Experience

Average Interview

Mortgage Processor III Interview

Mortgage Processor III
San Antonio, TX

I applied online and the process took 2 months - interviewed at USAA in July 2012.

Interview Details – Apply online, receive an email with assessment and a more detailed application, invite for phone interview, invited me to on-site interview at the time of the phone interview, had a one on one with manager of the department I applied for. Received an email a few days later saying I was not selected.

Interview Question – Mainly situational based questions and two mortgage questions.   Answer Question


Accepted Offer

Neutral Experience

Average Interview

Mortgage Processor III Interview

Mortgage Processor III

I applied online and the process took 3 months - interviewed at USAA.

Interview Details – Applied online, received assessment to be completed online, moved on to phone interview, moved on to 1 on 1, face to face interview with management, then asked to complete drug screen and background check.

Interview Question – Tell me about a time when you dealt with and irate customer. How did you resolve the situation? Was the customer satisfied?   Answer Question

Negotiation Details – No negotiation. Offer was fair for starting position.

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