Uber Interview Questions

Updated Jul 27, 2015
479 Interview Reviews

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  1.  

    Community Manager Interview

    Anonymous Employee
    No Offer

    Application

    I applied online. The process took 2+ weeksinterviewed at Uber.

    Interview

    I submitted an application, they responded by email 3 months later. First there was a phone interview, which lasted about 15 minutes and asked very basic first interview questions (tell me about yourself, why uber? tell me about being in a challenging situation and how you overcame it...etc). At the end of this interview they said the hiring process would be 3 weeks total and consist of 2 interviews, a homework assignment, and a group day project with existing employees and other applicants. The homework assignment was a very time-consuming marketing exercise full of hypothetical emails, tweets, blogs, and a "laundry list" of marketing ideas for the company. I kind of think they send this out to a bunch of hopeful applicants with no intention of hiring them just to get free ideas. I submitted the assignment within 3 days of the first interview and received an email a week later saying they are really busy and will get back to me soon. My next email was about a week after that saying it was not the right fit at this time.

    Interview Questions

    • part of the homework assignment ask specifics about marketing metrics and gave specific numbers and margins to analyze.   Answer Question
  2.  

    Community Manager Interview

    Anonymous Employee in Atlanta, GA
    No Offer
    Negative Experience

    Application

    I applied online. The process took 4+ weeksinterviewed at Uber (Atlanta, GA).

    Interview

    Initial phone screening was informal and brief. In line with the other candidates who have posted here, you are given a creative marketing assignment that is a grab bag of customer service replies mixed with different marketing initiatives that you would create, which incidentally some of the information given from my reply were incorporated into live Tweets... Once I submitted my creative assignment I never received a confirmation email and had to send multiple emails to the recruiter who kept promising me that feedback would be returned, took a month to be told that I did not fit their mold. I find it to be very unprofessional to keep telling a candidate that you will receive feedback on a certain date, to then not follow up and keep him or her in the loop.

    Interview Questions

    • Trying to figure out an ROI for an unknown client base.   Answer Question
  3. Helpful (1)  

    Community Manager Interview

    Anonymous Employee
    No Offer

    Application

    I applied online – interviewed at Uber.

    Interview

    When I initially applied at Uber, I was really excited. Even more so when the recruiter got back to me quickly to set up a phone interview. However, after reading all of the reviews of the interview process here I became a little skeptical. Regardless, I prepared for the phone screening and had a nice conversation with one of the recruiters. She was cordial and enjoyable to talk to. No problem there. But I didn't feel like I really did as well as I would have liked in the interview and, after having done some due diligence on Uber and the caliber of employees they have and are looking for, don't really feel like I warranted a second interview. Surprisingly (or not), the recruiter suggested I move forward with the Community Manager Creative Assignment. It's pretty extensive (you can find the questions online if you google around a bit) and you can see why they would want you to complete it. I'm not opposed to the use of assignments during the interview process, but I was already skeptical of Uber's hiring practices so I ultimately (for a few different reasons) decided to excuse myself from the opportunity (without completing the assignment). I emailed the recruiter and politely informed her that I wouldn't be moving forward in the process. I never heard back from her at all and that was it.

    Interview Questions

    • Give an example of a time you had to solve a problem creatively and how it worked, what happened, etc.   Answer Question
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  5. Helpful (7)  

    Community Manager Interview

    Anonymous Interview Candidate in San Francisco, CA
    Accepted Offer
    Positive Experience

    Application

    I applied online. The process took 5 weeksinterviewed at Uber (San Francisco, CA) in August 2013.

    Interview

    I am a little surprised at all the negative comments, but then again they are all on the internet which tends to be a cesspool of negativity. My experience, which may be clouded by the fact that I loved the product before I applied, and ended up receiving and accepting an offer, was a decidedly positive one. I applied online and received an email from the Uber recruiter a day or two later asking when I was free to do the initial phone interview. After about a 20 minute chat about my background and how it applies to what I'd be doing at Uber, the recruiter said she'd send me the creative exercise and would like me to complete it in the next couple of days. For me, this was an amazing opportunity to showcase my talent as a writer and my ability to come up with fun, relevant, and a little bit wacky ideas about how to grow the business and increase customer engagement. I don't think it is out of line to ask an applicant to complete a HW assignment that mirrors their would-be daily work. If you are the sort of person who thinks this is superfluous and not worth your time, then maybe you shouldn't apply there. Think about it from their perspective: if you're not motivated enough to complete their sample assignment (which by the way is a lot of fun), why would they think you would be motivated as a future employee? Anyway, I completed the assignment and sent it in on a Wednesday afternoon. I didn't hear from my recruiter contact, so on the following Monday I sent her a follow up email. She responded promptly and said that my HW was under review. A day or two later she scheduled the second round interview. Here is where my experience is going to differ from pretty much every other candidate. It just so happens that I currently work in the same building in which Uber is located (just 2 floors below), so when they asked when I would be free to do the video chat, I responded by asking if we could just go downstairs and meet for coffee. They liked this idea. The first attempt at the coffee round didn't work out due to some scheduling issues, but on the day that it actually happened, I had a really good conversation with my now new manager and one of my now new teammates about how I can help improve their team and help their customers. It certainly was to my advantage to have been able to meet them face to face rather than via a video conference, and whether it was because of that, or my promising potential, my recruiter emailed me later that day saying I had made it to the next round. The final round involved meeting the team in San Francisco. I made the long trip up to the 5th floor and spent about 2 hours with all my future teammates and managers. What I liked most about this experience was the relevance of the questions they asked me -- there were none of the inane "what's your greatest weakness" sort of interview questions which only prompt the candidate to lie and conceal what his or her real weaknesses are. I loved everyone I met with, and it felt much more like a dialogue than a Q and A session. I felt like I really "clicked" with all of them and could easily see myself fitting in well there. They obviously felt the same way because I got an email from the recruiter a couple of hours later asking if I had time to talk the following day. The 'talk' as it turned out was to walk me through my job offer. Overall, I had a very positive experience. I've interviewed with many companies and would rank this experience among the best. Not just because I got what I wanted, but because it felt like a human process -- in every round they were able to quickly decide if they wanted to move forward with me, much like you would if you met someone in a non-work environment. My recruiter was prompt, responsive, and overall just really friendly, positive, and nice. I know my experience is a bit of an anomaly, but I would encourage anyone who loves Uber and would love to join our team to not be dissuaded by the adjacent negative reviews and apply with a positive attitude. Good luck!

    Interview Questions

    • How would you automate the lost item recovery process without eliminating the human element?   Answer Question
  6.  

    Community Manager Interview

    Anonymous Employee
    No Offer
    Negative Experience

    Application

    I applied through other source. The process took 4+ weeksinterviewed at Uber.

    Interview

    Spoke with person for round 1 - after brief 10 minutes he/she said they would be forwarding me the creative assignment. extensive and ridiculous - i should have listened to all of those who came before me - you work hard to only find out that the company couldn't care less and will likely send you some generic email saying they've opted to go with someone else. entire process occurred within 1 month.

    Interview Questions

    • the creative project is an unethical method of stealing the ideas from those who aren't currently employed with the company. majority of questions on sheet focus on twitter responses, customer service and math.   1 Answer
  7. Helpful (1)  

    Software Developer Interview

    Anonymous Employee
    No Offer

    Application

    I applied online – interviewed at Uber.

    Interview

    I spoke with a technical recruiter at Uber and answered his questions. It was more of an investigation into my background and experience. At the end of the interview my information was passed on to the hiring manager but I never heard back which just seems like poor etiquette on their part.

    Interview Questions

    • There weren't really any difficult or unexpected question since this was a preliminary interview.   Answer Question
  8.  

    Operation Manager Interview

    Anonymous Employee
    No Offer
    Negative Experience

    Application

    I applied through other source. The process took 3+ monthsinterviewed at Uber.

    Interview

    Should work more on their structure and respect interviewees - ignoring emails is not a great way to handle or respect people who showed interests in your company. Despite a great company as it is, this has ruined my total good feelings on them.

    Interview Questions

  9. Helpful (4)  

    General Manager Interview

    Anonymous Interview Candidate
    Accepted Offer

    Interview

    Hunter directly sent me an email in linkedin and asked if I'm interested in an opportunity from a famous startup from Silicon Valley - Uber. I said yes. Then, one week later, Uber HR, a nice guy, gave me a call, lasting for 60 minutes. He asked me to quickly go through my study and working experience from high school to current job, followed by some common questions.

    Interview Questions

    • What you will do to promote Uber in your city?   1 Answer
  10. Helpful (7)  

    No Offer

    Application

    I applied through college or university. The process took 1 dayinterviewed at Uber.

    Interview

    I was scheduled for a phone interview by the recruiter. The recruiter never called and sent out an email 15 minutes after the appointment stating "decided to move forward with a different candidate". Extremely unprofessional of a company to waste candidates' time preparing for these interviews and giving no respect to their applicants.

  11. Helpful (11)  

    No Offer

    Interview

    1. A call from HR, during which you have 10-15 mins call to give you an overview about the position and ask general interview qs, such as: 1.1., take me through your resume 1.2 Why UBER? 1.3 What do you know about UBER 2. You perform an online test of 32 questions. You'll download an excel sheet with data on 2 weeks of activities, e.g., date, completed trips, requests, zeroes, etc. 2.1 8-10 questions are basic extraction from excel sheet but the trick is knowing some excel skills like pivot tables, e.g. what is highest completed trips in a given 24 hrs, what is the highest request in consecutive 72 hrs, 2.2 5-7 analytical questions form excel sheet, e.g., if you can add 5 drivers to a given hr, which hr would choose, you should look at the request to online driver ratio to make a decision. there was another weighted avg. question. 2.3 5-7 quantitative questions. What is the net income of this driver with the following details. What happens if we offer this driver a different car (variables change), rev increase, cost increase in a small percentage. Another example xx drivers apply to work with Uber. xxx% of drivers are properly licensed. xx% have city knowledge. . What is the highest possible number we could have working this week? 2.4 5-7 KPI questions: Which KPI we would use for this function and that 2.5 2 Qualitative question: Write a letter to the drivers on a subject, and another one on bringing communities of UBER together 3. You have round of interviews with head quarters and local key staff

    Interview Questions

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