I applied through an employee referral and the process took 4+ weeks - interviewed at Uber in December 2013.
Interview Details –
I applied through an employee referral, and heard back from the recruiter within two days.
The interview process was quite intensive, much more so than I anticipated. It started with a phone screen from the recruiter which was really just a casual chat, a 1:1 Skype interview with an Operations Manager, a three-hour onsite interview to meet with the team (which was four rounds), and then a final phone-call followup about the onsite experience (with some additional questions). The recruiter was pretty consistent in scheduling each round within the next week - totaling to about a month for the whole process.
Overall, my interview experience was fairly positive. It's evident that the Operations team for SF (which is their biggest user base) puts a lot of effort into getting to know the candidate. They screen resumes pretty carefully and ask in-depth questions about each of your experiences, and seem to be looking for a very strong answer why I was in interested, particularly within Operations.
Salary and compensation was not discussed - however, this is an entry level position so I suppose it would not have been much of an issue to match.
They're definitely looking for strong talent who can handle the chaos of a rapidly growing company.
Interview Question – After learning more about the internal operations tasks and fluctuating consumer demands - I was asked to provide several changes I would make about their processes and how to address the issues discussed. Answer Question
I applied online and the process took 5+ weeks - interviewed at Uber in December 2013.
Interview Details –
I applied for Uber in late October. I was contacted by a recruiter, Tasha, about setting up a time to chat via Skype.
We spoke a few days later and she asked me about why I was interested in working for Uber and a little about my background. She gave me details about the company and the culture and particular role. She was very nice and professional. She said she'd like to move me onto the creative exercise that most have mentioned in their reviews.
I spent a lot of time on the creative exercise and really had fun with it. I do not think that they are just asking for free work. They have teams all over the country thinking of marketing ideas all day long - I highly doubt that anything I presented was completely revolutionary or hadn't been thought of before by at least someone there at one point.
I was invited to the next round of interviews after submitting my exercise after a few weeks of waiting. I was asked to do a phone interview with a local Community Manager the same day. She was also very nice and open and I could tell she really loved her job. She loved what I did with my exercise and asked me to talk through how I visualized some of it working and how it would drive sign ups and sales.
In the end, I wasn't moved forward and found out a few days after my second interview. I feel that it most likely came down to a culture clash as that is when I felt the shift in the conversation. The ideas and implementation discussion I felt went well, but when we talked about culture that is when we came upon some awkwardness.
When I spoke to the recruiter I was told to expect a 50 - 60 hour work week with some weekend work. A tight knit group and hard working atmosphere. I was totally on board and excited. I am in night school and she asked me about that. When I explained my class schedule, meeting twice a week in the evening in one month spurts, she did not seemed concerned about it conflicting with this position.
However, when I spoke to the specific city I'd be working for and their culture, she quoted me a work week of 8AM - 1AM M-F and then both all day Saturday and Sunday, most weekend nights, and all major holidays and that I would be on constantly 24/7. I was also told that when and if they get free time, they spend it with each other.
This also, is totally fine for them and I'm happy that they are super tight and really really love what they do, but not what I was looking for in my lifestyle. When I asked her to dig into that a little bit - like how they combat burn out - she said that you just have to really love it. As I highly value quality time with my husband, friends and find it necessary for my own health and well being to have a variety of activities, like my classes and teaching dance once a week in the evening, I think we both knew I would have been miserable in that position having to give all of that up.
However, I highly recommend applying for Uber. It sounded awesome and great for someone who is most likely at a different life stage than I am. They are a great company, everyone was super nice, honest, and the interview was friendly.
Interview Question – Given the limited information provided, what is the most Uber could offer in a promotion and make a profit within 6 months? Answer Question
I applied through a recruiter and the process took 2 weeks - interviewed at Uber in November 2013.
Interview Details – I did the phone screen and passed the analytics test before moved on to the group interview. The team running my interview was a little bit unorganized and was not even expecting me when I arrived.. This got the interview off to a rough start and I never felt entirely comfortable during the process. I ended up pursuing a different offer.
Interview Question – It was a pretty unorganized interview and the questions were not very engaging. There were not any questions that really stood our as difficult or unexpected. Answer Question
I applied online and the process took 7 weeks - interviewed at Uber in November 2013.
Interview Details – Extremely unprofessional. Recruiters didn't get back on time, left me hanging for weeks at a time. The whole process took over 7 weeks.
Interview Question – Had to complete a whole 3 page assignment Answer Question
I applied online and the process took 4+ weeks - interviewed at Uber in November 2013.
Interview Details – The interview process was very smooth. After applying to the Community Manager position, I had a call with the HR who also provided me with the creative assignment to complete within a period of 5 days, followed by a face-to-face interview with the local office's operations manager.
Interview Question – Have you used Uber? The creative assignment was lengthy so prepare ahead to give yourself enough time to brainstorm and complete. Answer Question
Reason for Declining – Salary Issues
Interviewed at Uber
Interview Details –
the hiring process is kinda messy, but the people there including recruiters seem very nice, so they are making efforts to make things work. The team hire structure can be hit or miss, interviewers are less prepared, nothing ensures a consistent high bar. less of getting talents more of filling the positions.
the offer making process really shows the philosophy of the company. people are hired for working on tasks, not to help building a great company. Very much a top down structure than eng driven like google. Seems that engs are just expected to follow orders, not to think or improve.
the stock option is offered without mentioning the current fair market value, only throwing big potential growth, red flag 1, getting arrogant and cold when trying to negotiate, red flag 2.
If future employees are not treated with respect, hard to imagine how things would be when actually working there.
Reason for Declining – arrogant leaders, hard to attract talents
I applied through college or university and the process took 5 days - interviewed at Uber in November 2013.
Interview Details – Not bad - personal fit then a job shop schedule as below
Interview Question –
Let's throw a dose of reality in now:
If you could only allocate drivers on a minimum 8-hour shift basis and you could increase hourly drivers by 20% over the supply listed, how would that change your allocation strategy above?
Please do the following:
1. Explain your methodology for reallocation
2. Suggest the results you expect to result
3. How would you manage a fleet of drivers to do what you want?
Here's a description of the variables:
Compl = the number of completed trips
Eyes = the unique number of people who opened the Uber app
Zeroes = the unique number of people who opened the Uber app but when they did so they saw no cars available. A zero can occur because there is not enough supply (drivers) on the road or because the person looking at the Uber app isn't within a certain mileage range of the available cars.
Avail Drivers = number of drivers on the Uber network in total (receiving either commission or hourly payment)
Hourly = number of drivers on the Uber network receiving hourly payment
So, for example, from this data:
At 7am on May 16th, 6 people opened the Uber app and all of those folks saw cars available (0 zeros). We completed 1 trip. And, we had 6 drivers on the system of which 6 were scheduled and paid hourly. We had no drivers at that hour on the system out of their own free will. In contrast, at 8pm, we had 6 hourly drivers and 2 commission drivers.
Assuming you had hour-by-hour control of hourly drivers, how would you reallocate (not increase - just reallocate) the current supply of hourly drivers (given you have no control over commission hours) to better serve demand?
Please do the following:
1. Describe the metrics you would use to drive this decision
2. Explain your methodology for reallocation
3. Give a brief summary of your reallocation (please give specific examples)
4. Suggest the results you expect to result (please give specific examples) Answer Question
I applied through college or university and the process took 1 week - interviewed at Uber in October 2013.
I applied online and the process took 4+ weeks - interviewed at Uber.
Interview Details –
Applied based on recommendation from a friend who is a Community Manager there. Had an initial 30 minute conversation with Recruiter Eden who was very nice and friendly. Asked about my experience, things I am most proud of, challenges and successes.
Next step was an analytics exercise for 2 hours using Excel. Give you a few hundred lines of data on drivers and usage and ask you 3 in depth questions on fleet management. Pretty challenging given the time limit and the fact that you have to make some pretty serious assumptions given the minimal additional information.
After a few week delay I was contacted for a potential follow up given the original opportunity was filled.
Interview Question – The analytics exercise. If you're rusty with pivot tables and data assumptions make sure to brush up before stage two. Answer Question
Very Difficult Interview
I applied online and the process took 2 months - interviewed at Uber.
Interview Details –
This was a very in depth, rigorous interview process. I submitted a cover letter and resume through their website and heard from them to set up an initial phone screening a week later. The phone screening was great to learn a little bit more about what exactly they were looking for and for me to share my background. General questions were asked; what do you currently do, what have you done that relates, how much are you looking to make, ect.
I was then informed that I would be sent a pdf of the next phase of the interview. This was a "homework assignment" which basically outlined the essential job functions. It was lengthy but really gave me a good understanding of what I would be doing in this roll. I had a few days to complete this.
I then heard from the recruiter two weeks later and was invited to do a one on one interview with the General Manager. This was about a 45 minute conversation with questions geared towards getting to know me as a person, my work ethic, personality, reactions ect. (I think). The GM informed me that I would be contacted for the final step.
A few days later I was invited to come in to do a 20 minute presentation and one on one interviews with the team and then meet the team for hours'devours. This was a great way to see if I would fit in and work well with the team.
Overall, the interview process took about two months from the time I submitted my resume to the offer phone call. I was able to show how badly I wanted to be a part of this company and see what the day to day would entail.
Interview Question – With no budget, how would you spread the UberLove? Answer Question
Negotiation Details – No Negotiation
Pros: All city teams are run as little startups. There is no limit to what you can achieve and the company gives you free rein. You get to work with the smartest people from around the world, on a daily basis. There is no 'politics' at this company, just… – Full Review
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