I applied through an employee referral and the process took 4+ weeks - interviewed at Uber in December 2013.
Interview Details –
I applied through an employee referral, and heard back from the recruiter within two days.
The interview process was quite intensive, much more so than I anticipated. It started with a phone screen from the recruiter which was really just a casual chat, a 1:1 Skype interview with an Operations Manager, a three-hour onsite interview to meet with the team (which was four rounds), and then a final phone-call followup about the onsite experience (with some additional questions). The recruiter was pretty consistent in scheduling each round within the next week - totaling to about a month for the whole process.
Overall, my interview experience was fairly positive. It's evident that the Operations team for SF (which is their biggest user base) puts a lot of effort into getting to know the candidate. They screen resumes pretty carefully and ask in-depth questions about each of your experiences, and seem to be looking for a very strong answer why I was in interested, particularly within Operations.
Salary and compensation was not discussed - however, this is an entry level position so I suppose it would not have been much of an issue to match.
They're definitely looking for strong talent who can handle the chaos of a rapidly growing company.
Interview Question – After learning more about the internal operations tasks and fluctuating consumer demands - I was asked to provide several changes I would make about their processes and how to address the issues discussed. Answer Question
I applied online and the process took 7 weeks - interviewed at Uber in November 2013.
Interview Details – Extremely unprofessional. Recruiters didn't get back on time, left me hanging for weeks at a time. The whole process took over 7 weeks.
Interview Question – Had to complete a whole 3 page assignment Answer Question
I applied through college or university and the process took 5 days - interviewed at Uber in November 2013.
Interview Details – Not bad - personal fit then a job shop schedule as below
Interview Question –
Let's throw a dose of reality in now:
If you could only allocate drivers on a minimum 8-hour shift basis and you could increase hourly drivers by 20% over the supply listed, how would that change your allocation strategy above?
Please do the following:
1. Explain your methodology for reallocation
2. Suggest the results you expect to result
3. How would you manage a fleet of drivers to do what you want?
Here's a description of the variables:
Compl = the number of completed trips
Eyes = the unique number of people who opened the Uber app
Zeroes = the unique number of people who opened the Uber app but when they did so they saw no cars available. A zero can occur because there is not enough supply (drivers) on the road or because the person looking at the Uber app isn't within a certain mileage range of the available cars.
Avail Drivers = number of drivers on the Uber network in total (receiving either commission or hourly payment)
Hourly = number of drivers on the Uber network receiving hourly payment
So, for example, from this data:
At 7am on May 16th, 6 people opened the Uber app and all of those folks saw cars available (0 zeros). We completed 1 trip. And, we had 6 drivers on the system of which 6 were scheduled and paid hourly. We had no drivers at that hour on the system out of their own free will. In contrast, at 8pm, we had 6 hourly drivers and 2 commission drivers.
Assuming you had hour-by-hour control of hourly drivers, how would you reallocate (not increase - just reallocate) the current supply of hourly drivers (given you have no control over commission hours) to better serve demand?
Please do the following:
1. Describe the metrics you would use to drive this decision
2. Explain your methodology for reallocation
3. Give a brief summary of your reallocation (please give specific examples)
4. Suggest the results you expect to result (please give specific examples) Answer Question
I applied through college or university and the process took 1 week - interviewed at Uber in October 2013.
I applied through a recruiter and the process took 4+ weeks - interviewed at Uber in September 2013.
Interview Details –
I was contacted by a recruiter via LinkedIn who was looking for a backend developer, I informed her that wasn't my speciality but if they were looking for <insert speciality here> I'd be happy to talk to them. She passed me off to another recruiter who set me up with a call with the hiring manager.
Call with hiring manager mostly covered non-technical topics, largely about how my speciality might fit in at Uber. After that I had an onsite interview scheduled.
The onsite was a technically rigorous interview with three sessions, it reminded me of the Google style interview process. Some whiteboard coding, lots of discussions about how my speciality could fit in at Uber and a lot of sysadmin style technology questions. Everyone I met was really pleasant and very smart.
I got a call just under a week later saying that they I had done well but weren't convinced that I had demonstrated sufficient software engineering skills (outside my speciality) and asked if I could do a take home coding test. I finished the test in a handful of hours over two evenings and got it back to them. From the sounds of things the code test normally happens before the onsite interview. A few days after that I heard that they wanted to make an offer.
At this point I was also waiting for an offer from another company and told them so and asked for some time. The recruiter was happy to give me time to consider other offers and went through the offer in some detail. The offer was a good (but not amazing) salary plus stock options, the stock options were worth almost as much as the salary at the present valuation of the company (according to the recruiter).
The story takes an unexpected detour here as my other offer is delayed due to problems at the other company. The recruiter was very understanding but grew a little frustrated as the delay turned into a multiple week saga. Eventually the other company made an offer that had a similar salary component but a much larger equity component. It was a hard choice but I was more interested in the market segment of the other company so I declined Uber's offer.
Everyone I met at Uber was great and I would have been delighted to work there.
Reason for Declining – I accepted a competing offer from a company in a different market segment with slightly better equity.
I applied online - interviewed at Uber in August 2013.
Interview Details – The interview process was professional and friendly. The recruiters were prompt in response. There were 3 interviews. One screening with the recruiter, one with the hiring manager, then and onsite with several current team members. There was a pretty time consuming creative exercise but it was reasonable.
Interview Question – I'm not the best at rattling off promo/event ideas when nervous. Answer Question
Negotiation Details – Negotiated a little but didn't push too hard.
I applied online and the process took 5 weeks - interviewed at Uber in August 2013.
Interview Details –
I am a little surprised at all the negative comments, but then again they are all on the internet which tends to be a cesspool of negativity. My experience, which may be clouded by the fact that I loved the product before I applied, and ended up receiving and accepting an offer, was a decidedly positive one.
I applied online and received an email from the Uber recruiter a day or two later asking when I was free to do the initial phone interview. After about a 20 minute chat about my background and how it applies to what I'd be doing at Uber, the recruiter said she'd send me the creative exercise and would like me to complete it in the next couple of days.
For me, this was an amazing opportunity to showcase my talent as a writer and my ability to come up with fun, relevant, and a little bit wacky ideas about how to grow the business and increase customer engagement. I don't think it is out of line to ask an applicant to complete a HW assignment that mirrors their would-be daily work. If you are the sort of person who thinks this is superfluous and not worth your time, then maybe you shouldn't apply there. Think about it from their perspective: if you're not motivated enough to complete their sample assignment (which by the way is a lot of fun), why would they think you would be motivated as a future employee?
Anyway, I completed the assignment and sent it in on a Wednesday afternoon. I didn't hear from my recruiter contact, so on the following Monday I sent her a follow up email. She responded promptly and said that my HW was under review. A day or two later she scheduled the second round interview.
Here is where my experience is going to differ from pretty much every other candidate. It just so happens that I currently work in the same building in which Uber is located (just 2 floors below), so when they asked when I would be free to do the video chat, I responded by asking if we could just go downstairs and meet for coffee. They liked this idea. The first attempt at the coffee round didn't work out due to some scheduling issues, but on the day that it actually happened, I had a really good conversation with my now new manager and one of my now new teammates about how I can help improve their team and help their customers. It certainly was to my advantage to have been able to meet them face to face rather than via a video conference, and whether it was because of that, or my promising potential, my recruiter emailed me later that day saying I had made it to the next round.
The final round involved meeting the team in San Francisco. I made the long trip up to the 5th floor and spent about 2 hours with all my future teammates and managers. What I liked most about this experience was the relevance of the questions they asked me -- there were none of the inane "what's your greatest weakness" sort of interview questions which only prompt the candidate to lie and conceal what his or her real weaknesses are. I loved everyone I met with, and it felt much more like a dialogue than a Q and A session. I felt like I really "clicked" with all of them and could easily see myself fitting in well there. They obviously felt the same way because I got an email from the recruiter a couple of hours later asking if I had time to talk the following day. The 'talk' as it turned out was to walk me through my job offer.
Overall, I had a very positive experience. I've interviewed with many companies and would rank this experience among the best. Not just because I got what I wanted, but because it felt like a human process -- in every round they were able to quickly decide if they wanted to move forward with me, much like you would if you met someone in a non-work environment. My recruiter was prompt, responsive, and overall just really friendly, positive, and nice.
I know my experience is a bit of an anomaly, but I would encourage anyone who loves Uber and would love to join our team to not be dissuaded by the adjacent negative reviews and apply with a positive attitude. Good luck!
Interview Question – How would you automate the lost item recovery process without eliminating the human element? Answer Question
I applied online and the process took 6 weeks - interviewed at Uber in August 2013.
Interview Details –
Interview process was fairly standard. Although made awesome by the team involved.
- 2 Rounds of Phone interviews first with HR then with the Hiring Manager. Normal questions, what do you want to do, why do you want to do that, why are you looking, ect ect ect. Both the recruiter and Hiring Manager were very patient and willing to converse during this time. Allowing me to lead the conversation off on tangents exploring the culture and personality of the Company as a whole and the Accounting/Finance team in particular. Each interview was 15-30 min
- 1 In-person interview getting to know the team, same rounds of questions, plus some more banter. Really drove home the feeling of acceptance with the group, more personal questions; probably half the interview was completely off topic or about the pasts of the people on the team, again allowing me to see who was making up the company, make sure I wanted to be a part of this team. This interview was about an hour to an hour and a half long.
- 1 More in person interview this time with added Excel test. The test took a little over an hour to finish although I was obsessing over minor details. Was also supposed to have interview with the Head of Finance here, but they were out of the office so...
- One final Phone interview with Head of Finance - Same as above, got to pick his brain on the company, some more general interview questions and finish! This final interview was about 15 min long.
The whole process was incredibly laid back and welcoming, which perfectly matched my style, and upon starting I realized matched the atmosphere in my work area. I feel much more emphasis was put onto my personality and my "fit" into the team than ever was on my Accounting ability. My ability was still important, and I had to prove that I was capable of doing the job, but if I had been the best technical candidate with a non-fitting personality than I don't believe I would have been offered the position.
Total Time spent was probably 5-6 weeks between first hearing from HR and receiving my Offer Letter, there were a lot of individual interviews involved and with about a full week spent in-between each step it was a long process. Patience is key!
Interview Question – The Excel test was a little unexpected, It was the first time I'd been actively skill tested prior to being hired in a position. Consisted of fairly standard accounting work, not the worst test I've ever taken, but being nervous whilst doing it certainly made it harder! Answer Question
Negotiation Details – Negotiation was tough, I was given a very, very competitive package from the start which left little room on the table for realistic negotiation further.
I applied online and the process took 6 weeks - interviewed at Uber.
Interview Details –
The interview process is a complete waste of time. Believe the reviews on Glassdoor. They do not want to hire anyone unless you are in this position at another extremely successful startup.
My first interview was with HR. I then received the project that composed of blog posts, emails, marketing ideas and a promotional math problem. I then had a skype interview with no camera on and I could not hear the person on the other end. I then had an in person interview at the San Francisco office. I interviewed with 7 community managers. They never once asked about my past experience or why I believe I am qualified for the position. 3 of the community managers would not even look at me, at least pretend to care! This whole process took about 5 weeks. They then proceeded to use two of my ideas from the project. A week later they got back to me with another project. I refused to move on.
Interview Question – They took one of my marketing ideas from the project and wanted me to walk them through how I would do everything to get it to work. Answer Question
I applied online and the process took 3 weeks - interviewed at Uber in June 2013.
Interview Details –
Applied online. Similar to what others have described. Overall, I didn't feel I was being dragged along like others - they we're pretty up front the other time of expectations.
Overall their HR staff was some of the best I've had to deal with, especially compared to others at similar companies in the area. They were extremely prompt and actually really friendly.
Interview Question – They asked for a lot of marketing ideas off the top of my head. Answer Question
Pros: All city teams are run as little startups. There is no limit to what you can achieve and the company gives you free rein. You get to work with the smartest people from around the world, on a daily basis. There is no 'politics' at this company, just… – Full Review
Your feedback has been sent to the team and we'll look into it.
The difficulty rating is the average interview difficulty rating across all interview candidates.
The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.
Your response will be removed from the review – this cannot be undone.
Simply post an anonymous review for a recent interview experience or current/former employer. Your post is anonymous – and if you're worried someone will be able to identify your review, you can even post without telling us your job title and location. Learn More.
No thanks –