Uline
2.8 of 5 53 reviews
www.uline.com Pleasant Prairie, WI 1000 to 5000 Employees

Uline Account Representative Interview Questions & Reviews

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Interview Experience 

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No Offer

Negative Experience

Easy Interview

Account Representative Interview

Anonymous Interview Candidate
Atlanta, GA

I applied online and the process took 1+ week - interviewed at Uline in February 2013.

Interview Details – I applied online and received a phone call the next day to set up a telephone interview for the next Friday. She told me that she would email me some assessment tests to complete prior to the telephone interview. Included were the Jung Typology Test, a Uline Writing Style Test, and the Uline DISC profile.

Interview Question – Which is most important? The results or the process.   View Answer

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1 person found this helpful

No Offer

Negative Experience

Average Interview

Account Representative Interview

Anonymous Interview Candidate
Waukegan, IL

I applied online and the process took 6+ weeks - interviewed at Uline in November 2012.

Interview Details – Applied online to a posting on a job board. Called me for an interview within a half-hour. I called back and got through the screening interview. Next was a phone interview, but wait! First I was sent a battery of online assessments (4- a personality profile, a sales success profile, a ULine writing style test and a ULine DiSC profile), After passing those, I was given a phone interview-pretty standard questions. I guess I passed those because the next interview was in Waukegan. Oh, another, but wait- more forms to fill out (agreement to submit to drug testing, agreement for them to check my credit, criminal background check and an actual application) So at the interview, I went to HR, where I was given 2 more tests- a numbers matching and a finish the number patterns test- and was given 4 minutes to complete each test (or as much as I could get done.) Then drove across the street, where I met with 2 current reps. After meeting with them , I met with 2 sales managers. All seemed to go very well and they told me I would hear from HR soon. HR and an account rep called me early the next week to set up a half day travelling with a rep in the area. So, I met the rep at 8am and his half day lasted until 2:30! He asked me a lot of questions as I did him. Turns out ULine is sort of a churn and burn place. When I asked the rep what was more important, the number of calls you make or the revenue you bring in, he said the number of calls. "In the first 6 months, you must make 6 a day, then it is 7. You never leave and go on to the next call if someone is late, you stay around and wait for them-no matter how long." Then I was told never call the people with whom you have later appointments that have been pushed back as a result because that will count as a cancellation on your call sheet. What about common courtesy and goodwill? Apparently, they don't matter. Also, we left several appointments and the rep said, "I'll talk to you in a year." A year? Really? How do you build any sort of relationship that way? But, I digress.....so, I was supposed to be out for a half day and ended up spending 6.5 hours with the rep. He drove, so I couldn't leave. I did get a lunch on the company that day- and the rep seemed like I should be eternally grateful. He bought me an $8 sandwich and mentioned 3 times that the company paid for it.

Interview Question – When travelling with the rep, we visited an office in an office park. There was a small mailing station behind the reception desk. The rep I was travelling with asked me when we left, "was that a warehouse call or an office call?" I answered office. he said, "No, trick question. Any mailing station, even in an office evnironment, is considered a warehouse call!" Ummmm, ok, so I don't know how ULine classifies things yet. How would I? I DON"T WORK THERE and this is company jargon   Answer Question

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No Offer

Positive Experience

Easy Interview

Account Representative Interview

Anonymous Interview Candidate
Buford, GA

I applied online and the process took 5 days - interviewed at Uline in May 2012.

Interview Details – Everyone was very nice and professional. The process was pretty quick. The environment didn't seem very uptight but I was only there for an hour. The initial interview is with HR. The questions were not too difficult, and the interview was actually very loose. Asked what type of work environment I would prefer and how my past colleagues and supervisors would describe me. There is definitely a dress code. Other than not receiving an offer, my overall experience was plesant.

Interview Question – Where do you see yourself in 5 years?   Answer Question

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No Offer

Neutral Experience

Easy Interview

Account Representative Interview

Anonymous Interview Candidate
Buford, GA

I applied online and the process took 2 days - interviewed at Uline in January 2012.

Interview Details – I submitted an application online and was called approximately 30 minutes later. After introduction from HR, I was sent an email including 2 personality tests and a writing sample for me to complete. Each test is simple, and the phone interview was a very brief explanation of the position. Common questions including why I wanted position, why I was qualified, etc. Overall, it was a painless and simple interview.

Interview Question – What is your best characteristic?   Answer Question

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