Ultimate Software

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Ultimate Software Interview Questions

Updated Sep 8, 2014
Updated Sep 8, 2014
38 Interview Reviews

Interview Experience

Interview Experience

59%
18%
21%

Getting an Interview

Getting an Interview

67%
13%
9%

Interview Difficulty

2.6
Average

Interview Difficulty

Hard

Average

Easy

Candidate Interview Reviews

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  1. 1 person found this helpful  

    Software Engineer Intern Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online - interviewed at Ultimate Software in November 2013.

    Interview Details

    I was asked to participate in a phone screen with one of the HR reps. She asked me mostly about my resume and kept asking what I learned from each experience. Her questions were not exactly clear.

    She then described the position and the positive aspects of the company as well as the fact that they almost exclusively hire from MIT and other top tier schools.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  2.  

    Intern Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university. The process took 4+ weeks - interviewed at Ultimate Software.

    Interview Details

    Met at a career fair, was given a remote interview about general OOP. Later flew to HQ, had several more interviews in one day, some of which were informally technical.

    Accepted Offer
  3. 1 person found this helpful  

    Business Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3+ weeks - interviewed at Ultimate Software.

    Interview Details

    I was contacted by a recruiter at Ultimate after submitting a resume online. After a phone conversation with one recruiter I was told that I would be receiving a phone interview from an HR manager to discuss the position in detail and that was set up for about a week later.

    When my interview appointment arrived, I received my call right on time, the interview went very well and we discussed the position at length. I filled in some details about my experience and received positive feedback from the HR Manager. I was then asked to complete a power point presentation and write a paper detailing 3-5 times in my career when I showed initiative that had to be completed in under 2 hours.

    I locked myself away and completed the assignment on time except that he had an issue opening the file so I had to resend. Two weeks later after sending an email asking for an update, I received a very short emailing saying that I was not moving on. No feedback on the work I completed. I sent a very polite email saying that I was disappointed I wasn't moving on and asked for feedback on my work and if this meant I could not apply for another position.

    I understand that not getting feedback is fairly standard (I have received only a few responses to that question in dozens of interviews during my career) but to have put in all that work and not know why I was rejected is frustrating. Was it the work itself? It is a bit strange to ask someone to do that kind of work in such a short amount of time and expect to see your best work. It was unexpected, the deadline was unrealistic and unreasonable, and dependent on many factors other than my abilities to perform the responsibilities of the position. I realize it may have been some psychological testing thing but I have no idea what it could be about.

    Interview Questions
    • There were no especially difficult questions, but I was asked to write a paper about 3-5 times in my career I showed initiative and create a power point presentation in two hours or less. The reasoning was not clear and it seemed to be the reason I was not moving forward in the process although I was not given any feedback.   Answer Question
    No Offer
    Negative Experience
    Average Interview
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  5.  

    Intern Interview

    Anonymous Interview Candidate  in  Weston, FL
    Anonymous Interview Candidate in Weston, FL
    Application Details

    I applied through college or university. The process took 1 week - interviewed at Ultimate Software in November 2012.

    Interview Details

    easy question to solve onsite interview

    Interview Questions
    Negotiation Details
    no negation
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Tax Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 months - interviewed at Ultimate Software.

    Interview Details

    One over the phone interview, and one face to face interview with 2 separate people. Process took a total of 6-8 weeks before offer.

    Interview Questions
    Negotiation Details
    negotiates a little
    Accepted Offer
    Positive Experience
  7.  

    Business Process Analyst I Interview

    Anonymous Interview Candidate  in  Atlanta, GA
    Anonymous Interview Candidate in Atlanta, GA
    Application Details

    I applied online. The process took 5+ weeks - interviewed at Ultimate Software in February 2012.

    Interview Details

    The hiring process is lengthy. I interviewed 4 times including with the Director/Sr VP and it took over a month.

    Interview Questions
    • They asked a lot of situational questions, all pretty standard. What would you do to get information from someone? How do you handle conflict?   Answer Question
    Negotiation Details
    Get as much as you can up front, because raises are not guaranteed. Also no bonuses.
    Accepted Offer
    Neutral Experience
    Average Interview
  8. 1 person found this helpful  

    HRIS Position Interview

    Anonymous Interview Candidate  in  Atlanta, GA
    Anonymous Interview Candidate in Atlanta, GA
    Application Details

    I applied through other source. The process took 1+ week - interviewed at Ultimate Software in May 2013.

    Interview Details

    I received a call from an Account Manager at the company after applying on LinkedIn, we chatted for a few and scheduled a time where we could have the first interview. The interview was kind of different from any I have ever experienced as it was one where she asked what I thought about certain things that may happen in the workplace like employee ethics and why I thought the way I did about it, why I answered the question the way I did and also some behavioral questions etc....This was an email from the company (What will I be asked during my interview? Our questions are designed to help us understand who you are as a person and the unique talents and abilities you bring to your position. There will not be any technical questions, so please do not feel that you need to study or prepare. Our best interviewees are willing to express their own point of view and we encourage you to answer the questions in your own way. Some individuals prefer to have a resume available to keep past experiences top of mind, but this is not a necessity. You will be asked questions that you can readily answer off the top of your head pulling from your own experiences and opinions.)

    After passing that round, she referred me to a recruiter. The recruiter called and did the same sort of questions and then told me that I would receive an email with a time and date of the in-person interview. I never received anything but then received a call from the same recruiter asking if I was available to interview that day or the next because her email was acting up and she thought she had sent out a confirmation but when she didn't hear from me decided to call, I told her no because I would need time to prepare. She then said that she would setup an interview with the team for the next week. That same day I received an email from the admin assistant with confirmation of the interview...The next week I interviewed with a team of about 8 people:

    •Erin Shoemaker, Senior Customer Success Manager - Southeast
    •Stacey Simmons, Customer Success Manager - Midwest
    •Kim Long, Customer Success Manager – Southeast
    •Sheetal Patel, Customer Success Manager – Southeast
    •Marquitta Gillespie, Customer Success Team Lead
    •Todd Beattie, Customer Success Team Lead
    •Tyrone Arucas, Customer Success Manager - Rapid Response (Remote Participant)
    •Jennifer Wohl, Senior Customer Success Manager - West (Remote Participant)

    I waited in the lobby about 45 minutes and then finally a lady very poorly dressed came to get me, she brought me into a room and it was just her but everyone else was on the phone. They went through my resume asking me questions regarding it, some were behavioral. The interview did not seem well prepared and organized. After interviewing for about 30 min I was walked out. After the interview I called the recruiter as she requested I should and she did not answer. I called a couple of times, no answer, no call back, no nothing. about 2 months later I received this email:

    Greetings,

    We regret to inform you that the position for which you applied has been cancelled. Please feel free to apply for other positions here at Ultimate Software. We look forward to your application.

     Sincerely,

     Talent Management
     The Ultimate Software Group, Inc.

    #wasteofmytime #unprofessional #dissapointed

    Interview Questions
    • My opinions on things and having to answer the questions at a certain fast pace   Answer Question
    No Offer
    Negative Experience
    Easy Interview
  9. 1 person found this helpful  

    Account Manager - Workplace Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeks - interviewed at Ultimate Software in April 2011.

    Interview Details

    In this order: Phone interview with contract in-house recruiter, in-person interview with two Customer Success Managers, phone interview with Rapid Response Team Manager, Offer. Be prepared for behavioral questions about how you handle customer/client issues, how well you work under pressure, and how well you work on a team. Be sure to ask a lot of questions about the environment, employee morale and expectations for work from home days so that you know what to expect and don't have any surprises.

    Interview Questions
    • Standard interview behavioral questions. No particular questions stand out as difficult.   Answer Question
    Negotiation Details
    There isn't much wiggle room on the salary because they like to bring you in mid-range so that there is room to give you raises as you earn them. Plus, Ultimate Software was paying 100% of employee healthcare, including family, and that added about another $10k in compensation.
    Accepted Offer
    Neutral Experience
    Average Interview
  10.  

    Tier II Technical Support Interview

    Anonymous Interview Candidate  in  Weston, FL
    Anonymous Interview Candidate in Weston, FL
    Application Details

    I applied online. The process took a day - interviewed at Ultimate Software in March 2013.

    Interview Details

    Process Started very well. The Manager was very pleasant and i could not be more happy on that interview than that day. I had 2 bad interviews, I was about to skip this interview but i didnt. that made my day.!! I wish i had gotten an offer.

    Interview Questions
    • none i can think of. The manager was very clear about his expectations.   View Answer
    No Offer
    Positive Experience
    Easy Interview
  11. 5 people found this helpful  

    Customer Success Professional Interview

    Anonymous Interview Candidate  in  Atlanta, GA
    Anonymous Interview Candidate in Atlanta, GA
    Application Details

    I applied through a recruiter. The process took 5 days - interviewed at Ultimate Software in June 2012.

    Interview Details

    They did a phone interview and just gathered some base information. Then they had a group/panel interview with all the managers of the department I was applying for.

    The interview was pretty typical. Some questions:
    Why are you leaving your current job?
    Give us situations where you had to display customer service when a customer/client was not happy?
    Where do you see yourself going?
    What do you know about our business and the position? (Make sure you read up on this. I think it impressed them I knew so much).
    What is your philosophy about customer service?

    Interview Questions
    • Nothing was too difficult. They asked a situation in which I had to display superior customer service.   Answer Question
    Negotiation Details
    They wouldn't negotiate. They had a set rate and wouldn't budge.
    Accepted Offer
    Positive Experience
    Easy Interview

See What Ultimate Software Employees Are Saying

 Current Account Manager in Weston, FL

Pros: “Great Benifits extensive training both classroom and webinars Friendly work enviornment” Full Review

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