United Airlines Interview Questions & Reviews in Chicago, IL
Getting an Interview
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Senior Manager Interview (Negative Experience; Average Interview)
I applied online and the process took 2+ weeks - interviewed at United Airlines in May 2014.
Interview Details – I applied online and was called for an in person interview 2 weeks later. the interviews were with a director and with 2 senior managers, one that I would be replacing. the 2nd sr manager interviewing me was inappropriately dressed - faded torn jeans and a shirt with a plunging neckline. the other sr manager was very professional, appropriately dressed and asked most of the questions. I was not hired, according to the recruiter who called me 3 days later, because I was "not a good fit" with the team. I think the plunging neckline woman didn't want another woman on the team.
Interview Question – I was asked twice why I wanted to work at United Airlines. View Answer
Manager Interview (Positive Experience; Average Interview)
I applied online and interviewed at United Airlines.
Interview Details – Screened initially by an HR associate, then a senior associate within the hiring department, then onto the reporting manager, and ultimately with the head of the department. When the offer is given, it is expected to make a decision within a short period of time.
Negotiation Details – Worked with the hiring manager and HR.
Intern Interview (Neutral Experience; Difficult Interview)
I applied online and the process took 3 weeks - interviewed at United Airlines in April 2010.
Interview Details – Sent me an email to schedule a phone interview which is about 1 hour, asked some behavior questions and brain teasers. Then an on-site interview which includes a paper exam of OR modeling, statistics, SAS, C++ and two people from the group mainly talked about the projects listed on my resume.
Interview Question – The paper test is not easy. Answer Question
Flight Attendant Interview (Positive Experience; Easy Interview)
I applied online and the process took a day - interviewed at United Airlines in May 2010.
Interview Details – Cattle call; then one on one. After successful completion of interview - then drug test and physical. After successfully completing unpaid training for 6 wks - then you're hired.
Interview Question – What would you do if you caught one of your co-workers stealing? Answer Question
Business Analyst Interview (Negative Experience; Average Interview)
I applied online and the process took 3 weeks - interviewed at United Airlines in August 2013.
Interview Details – Initial communication from HR department was professional and timely. Once interviews were completed there was no further communication positive or negative over the next 3 weeks. Contacted HR personnel that coordinated the interview process and he could not verify if the position was filled. Referred me to a manager via email. I received an email 8 days later informing me the position had been placed on hold and would require new interviews if reactivated.
Interview Question – Why upgrade to new versions of software when the version in use works well for the corporation? View Answer
Senior Analyst Interview (Positive Experience; Average Interview)
I applied online - interviewed at United Airlines in April 2014.
Interview Details – 1-First, there was a screening phone call with some IQ questions
2-A written exam in programming and optimizations or statistics
3-A technical interview for 30 minutes
4-A business interview for 30 minutes
5-A presentation for 45 minutes with 3 attendants
Interview Question – How to estimate the number of potholes in Chicago? Answer Question
Negotiation Details – Very inflexible. Just take it or leave it in 72 hours.
IT Consultant Interview (Positive Experience; Easy Interview)
I applied through an employee referral and the process took 3 weeks - interviewed at United Airlines in February 2010.
Interview Details – Interview process was very informal. Spoke only with hiring manager/director. Was offered the job within several days.
Interview Question – No difficult or unexpected questions. Answer Question
Negotiation Details – Negotiated a higher hourly rate than initially offered.
Very Difficult Interview
Senior Inventory Planner Interview (Negative Experience; Very Difficult Interview)
I applied online and the process took 3 weeks - interviewed at United Airlines in May 2010.
Interview Details – Horrible - Scripted 100%, and no deviation from the STAR process. Hiring Manager was foreigner, who was very difficult to understand, and every question had to be repeated 3-4 times in order to decipher what was being asked into English.
Interview Question – STAR process is stupid and ridiculous, No chance to sell your skills and experience. Just answer the question in the Situation-Task-Action-Result format. And nothing more. Very structured, and interviewers were more concerned about getting back to their jobs than spending any quality time in interview. Answer Question
Reason for Declining – Sr. Managers struck me as idiots who had no idea of airline inventory planning, or even the basics of how to accomplish it.
IT Project Manager Interview (Neutral Experience; Difficult Interview)
I applied through a recruiter and the process took 3 weeks - interviewed at United Airlines in October 2011.
Interview Details – It was a phone interview only.
Interview Question – why you want to leave current job? View Answer
Negotiation Details – I negotiated 3% more pay with AIM because this was a contract job as well with no guarantee to hire for permanent position.
Very Difficult Interview
Senior Staff Representative Interview (Positive Experience; Very Difficult Interview)
I applied through an employee referral and the process took 4+ weeks - interviewed at United Airlines in November 2013.
Interview Details – There were a few initial HR preliminary interviews to gauge willingness and abilities. The main interview process was based on the STAR system http://careerservices.wayne.edu/behavioralinterviewinfo.pdf . The interview was pretty tough because the position had a lot of operational questions related to the airline industry. But by being prepared for STAR interview type questions as well as being able to take a few minutes to craft my responses, the interview went very well.
Interview Question – I can't get too much into the details because of the sensitivity of being in an FAA regulated position. Just know that the most difficult questions were about strategy and execution from a policy and procedure aspect of the airline at an airport. Answer Question
Interviews for Top Jobs at United Airlines