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United Healthcare Insurance Interview Questions & Reviews

Getting the Interview  34 Interviews

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Interview Experience  32 Ratings

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34 interview experiences
Updated May 13, 2013
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Interview Outcome:   All No Offer Received Offer

Senior Business Analyst at United Healthcare Insurance

No Offer – Interviewed in Denver, CO Oct 2012 – Reviewed Jan 26, 2013

Interview Details – This position was a telecommunicating position. I would have been working out of a home office. Co-workers would be located all over the US. I had 2 interviews, both of which were phone interviews. Both phone interviews were disconcerting for me. I prefer face to face in person interviews. Phone interviews seem so impersonal and do not allow me to get feedback from body language, facial expressions, etc. I did not get a job offer, and the employer did not demonstrate the common courtesy of notifying me when I had been eliminated from consideration.

Interview Question – Are you a fox, lion, or turtle?   Answer Question

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Communications Manager at United Healthcare Insurance

No Offer – Interviewed in Minnetonka, MN Mar 2013 – Reviewed May 6, 2013

Interview Details – First was a phone screen by an HR rep. That took about a 1/2 hour. Didn't hear anything back for several weeks. Eventually got the call for an on-site interview. The interview lasted from 1:00-5:00 with multiple employees. The first girl interviewed me and then they left me alone in a conference room for a 1/2 hour which I thought was weird. Then I interviewed with 6 more people. While I did pretty well with most of the UHC team, I didn't share the same methodology as one key player so I knew it wasn't going to be a good fit for either side. The security desk was professional and the building was nice.

Interview Question – Most unexpected question / discussion came in the final interview from the actual highering manager. They were very up-front about what the job was really going to be like (as opposed to what was in the official job description). It's a good thing they did, because they true day-to-day job wasn't a good fit for my background.   Answer Question

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Customer Care Professional at United Healthcare Insurance

No Offer – Interviewed in Sunrise, FL Jun 2012 – Reviewed Jun 16, 2012

Interview Details – They first will test your skills when you submit your online application. The next step was a Phone interview with an HR representative. After that an onsite test was scheduled, and upon sucessful completion, another phone interview was scheduled. The final step then was a face to face interview with 2 hiring manager staff members. It is intense, and goes on for a while. My interview lasted for over an hour and they really concentrate on your integrity anf honesty, so be prepared to give examples of how you proved yourself without giving up your integrity. They also will look into your idea or opinion of what customer care service is.

Interview Questions

  • Give an example of when your intefrity was compromised, and how you handled it.   View Answers (2)
  • Give an example of when you had to calm an angry customer, and be specific.   Answer Question

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Health Advisor at United Healthcare Insurance

Accepted Offer – Interviewed in San Diego, CA Jan 2009 – Reviewed Sep 19, 2010

Interview Details – You will be asked how comfortable you are in working long hours and being called at the last minute to tend to an event. They expect to work you to the point of actually developing poor health or a mental breakdown so good luck.

Interview Questions

Negotiation Details – Non-negotiable, in fact the positions are slowly being eliminated. As employees depart through their own account or are forced out, through wrongful termination, they are not looking to fill new slots because they have a new goal of hiring primarily independent brokers who they can exploit for free. And any new employees will be offered a drastically reduced salary of 12K per year plus a PM/PM commission on new members they enroll. This won't mean much if Healthcare Reform happens and you loose all of those members to a cheaper government option.

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Health Advisor at United Healthcare Insurance

Accepted Offer – Interviewed in Greensboro, NC May 2012 – Reviewed Jan 10, 2013

Interview Details – Feels like being recruited by the FBI. My app was rejected twice then I was selected for phone interview. From there went to site to do online assessment and next 2nd phone interview. Finally a interview with the Training Director and offer a few days later. They were straightforward with the salary amount of $14.90/hr. They sold the possibility of bonuses as well.

Interview Question – I was asked to give situational examples of when I showed initiative, caring, concern, etc.   Answer Question

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Marketing Intern at United Healthcare Insurance

Accepted Offer – Interviewed in Minneapolis, MN – Reviewed Aug 29, 2012

Interview Details – I met with a company representative at a college fair, briefly discussed my interest and the position, and left her with my resume. Within a week, I was contacted by a recruiter to set up a first-round interview, which was a forty-minute in-person panel interview with two potential supervisors. After about a week, I was contacted for a second-round interview divided into one-on-ones with two new people as well as one of the original interviewers. I later learned that this round of interviews was dedicated to determining personality fit; it was more informal, but also perhaps more in-depth and important. I received an offer a few weeks after the second round.

Interview Question – Lots of difficult/creative questions-- they were definitely trying to get away from canned responses to do real off-the-cuff behavioral based interviewing. The one that caught me most off guard was when I was asked point-blank if working at a large health insurance company would be too boring.   Answer Question

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Claims Processor at United Healthcare Insurance

Accepted Offer – Interviewed in Pittsburgh, PA Jan 2008 – Reviewed Sep 12, 2012

Interview Details – Hard to get an interview unless you no someone. The interview process was fairly straightforward and painless;

Interview Question – Not really anything too crazy. Pretty much what you would expect -they want to know your strengths and weaknesses.   Answer Question

Negotiation Details – Multiple people will call and talk with you. Its a fairly long process. But they aren't unreasonable.

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Service Account Manager at United Healthcare Insurance

Accepted Offer – Interviewed in Fort Washington, PA – Reviewed Sep 16, 2012

Interview Details – Hiring is done by a 3rd party vendor. You fill out a long application on-line. I guess there was some glitch because I completed everything but it was not showing as completed on their side. Received some frantic phone calls because they were getting ready to rescind the offer but everything was eventually resolved.

Interview Question – It was a behavioral interview, ie - give me an example of a situation where you made a mistake and how you resolved it.   View Answer

Negotiation Details – This was really easy. I got an offer from the manager of my unit, which was the salary at my last job, which was listed on the on-line profile I completed. I countered and asked for $6,000 more and they agreed to $2,000.

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Training at United Healthcare Insurance

No Offer – Interviewed in May 2011 – Reviewed Jun 21, 2011

Interview Details – I had a total of 8 Interviews for this position with 5 dept employees including a hiring manager as well as 2 screeners. 7 of the interviews were on the phone. Not until the 8th interview did I get a somewhat clear idea of the job responsibilities. The process was disorganized, the information exchange was poor, the screeners gave inaccurate information, there was poor follow-up, and lastly -- for my EIGHTH interview, I went out of my way to fit it in during a very busy week and notified them that my time was tight but I accommodated their schedule. They seemed appreciative. On route to this interview (30 miles away) I hit a bad traffic spot and called to let them know. When I finally arrived (20 mins late) one of the two managers had left because she "couldn't wait." Pathetic.

Interview Question – During the screening process one of the screeners literally played a guessing game with me on salary range I had to keep "guessing" what an acceptable range was before I got to move forward.   View Answer

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Senior Appl Developer at United Healthcare Insurance

Accepted Offer – Interviewed in Minnetonka, MN Feb 2008 – Reviewed Aug 31, 2010

Interview Details – Interview was good Thas why I got selects , LOL

Interview Question – Skill set   View Answer

Negotiation Details – very tough

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