United Healthcare Insurance Training Interview

Interviewed May 2011 (took 5 months)

I had a total of 8 Interviews for this position with 5 dept employees including a hiring manager as well as 2 screeners. 7 of the interviews were on the phone. Not until the 8th interview did I get a somewhat clear idea of the job responsibilities. The process was disorganized, the information exchange was poor, the screeners gave inaccurate information, there was poor follow-up, and lastly -- for my EIGHTH interview, I went out of my way to fit it in during a very busy week and notified them that my time was tight but I accommodated their schedule. They seemed appreciative. On route to this interview (30 miles away) I hit a bad traffic spot and called to let them know. When I finally arrived (20 mins late) one of the two managers had left because she "couldn't wait." Pathetic.