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United Natural
www.unfi.com Providence, RI 5000+ Employees
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United Natural Interview Questions & Reviews

Getting the Interview  10 Interviews

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Interview Experience  10 Ratings

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Interview Outcome:   All No Offer Received Offer

Warehouse Associate at United Natural

Accepted Offer – Interviewed in Rocklin, CA Feb 2010 – Reviewed Oct 24, 2012

Interview Details – Interview process was quick and easy, received job offer right away, but it took almost 2 months to start as they were waiting on my background check. It finally came through clear, but the screening process from offer to start was ridiculous.

Negotiation Details – No negotiation, they offer the same base salary everyone gets regardless of experience. You take it or you decline, but they refuse to increase.

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IT at United Natural

No Offer – Interviewed in Providence, RI Nov 2011 – Reviewed May 19, 2012

Interview Details – Went Well, nice people

Interview Question – Explain biggest failure   Answer Question

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Customer Service at United Natural

No Offer – Interviewed in Chesterfield, NH Apr 2012 – Reviewed May 1, 2012

Interview Details – Initially contacted by the HR-Rep very personable. Most of the questions were your basic phone interview type questions. Was contacted several days later to come in for 1:2 interview process. The interview was conducted in a large conference room. The interviewers gave a overall description of the company and the position applied for. The interview consisted of both interviewers asking questions and taking notes.

Interview Questions

  • If you were offered the position over and internal candidate who interviewed, how would you handle the situation?   Answer Question
  • Most of the employees have worked 5+ years in this department. Being the leader in this position how do you motivate them and gain their trust.   Answer Question

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Truck Driver at United Natural

No Offer – Interviewed in Rocklin, CA Oct 2011 – Reviewed Oct 25, 2011

Interview Details – After applying online I was contacted via telephone and a brief interview was conducted. Questions pertained to experience and qualifications I listed on my application (food service distribution is a plus). A time/day was set for a one on one with Transportation Manager.
After checking in at front office, being assigned a "visitor badge", I met with HR member who conducted initial phone interview and I was escorted to Transportation department. Attention to safety and protocol are observed. I was asked to wait in employee break room.
Transportation manger came in and introduce himself. At his office we discussed previous driving experience and details of the job in particular. He spelled out the days and hours as a new hire will be scattered, offering that you will work four days a week with three off. Three consecutive days off will take approximately 5years to obtain. More than likely you will work Mon, Tues-Weds off, work Fri-Sat... You will work as a floater for at least a year and then start to have consistent routes. Routes are aquired by bid based upon seniority.
Note - the hours mentioned varied from what I was told in initial phone interview with HR. Close, but obviously HR doesn't know of the possible combination of work hours/days drivers work?
The Transportation Manager didn't "sugar-coat" anything and was quite clear expressing the rule of seniority within the company and odd days/hours a new hire would be expected to work.
His interview consisted of five specific questions relating to behavior and past experiences (with three possible alternative questions if the previous didn't apply).
Warehouse/Transportation dress seems to be casual. Lots of employees in shorts and pants, tee shirts or polo... adherence to safety.
Building lacked any windows.I feel sorry for the routing-transportation staff which works inside. Not a good atmosphere!
Note: I was told UNFI - Rocklin has outgrown the facility. Why not move Transportation Dept to a new building onsite and use the warehouse space for needed warehouse space?
Follow up to interview has been hit and miss. Rescheduling of drive test (due to sick lead driver).
Drive Test: Prepare to demonstrate a "pre-trip" inspection. Adhere to safety at all times. Bring a rag to check fluids, gloves to check steering components etc. Truck we drove was a dual axle tractor w/48' liftgate trailer. Tandem axle on trailer is set at furthest back rear position for drive test (take turns wide). A docking scenario will be checked, avoid a "blind side" back in and drive around or u-turn to accomplish this (you will not be told what to do. Just directed to dock there). During the test you will cross railroad tracks, follow rules of safety. Not a lot to it, 30-45mins...
 Afterwards: Promised phone calls don't happen when stated "I'll/he'll call you on..."
The delay has given me more time to review the company.
Thinking back of the employees I saw on site; drivers are way tired (getting off shifts), that's expected. Staff on breaks don't seem too happy. I have yet to be greeted by any staff/employee with exception of the front office receptionist(s). But, that is her job.Surprised seeing smoking in front of the building (smoking cessation plan should be implemented). For a Natural Food Distributor it was odd seeing break-room vending machines full of junk food. One would think the company would promote healthy choices from within?

Interview Questions

  • Was there ever a time where you didn't fulfill an obligation to your employer?   Answer Question
  • Can you give me an example of how you interacted with a customer when there was an issue?
    (paraphrasing)
      Answer Question

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Supervisor at United Natural

Accepted Offer – Interviewed in Rocklin, CA May 2011 – Reviewed Jun 29, 2011

Interview Details – I applied on line. A week later, I was screened by Human Resources and then was scheduled for an interview with management. It was a panel interview with a manager and 2 supervisors. I was hired within 2 days against 9 other candidates.

Interview Question – Describe a time when you went over and above your normal job duties to take on an outside project. What was the outcome?   Answer Question

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Sales/Merchandiser at United Natural

No Offer – Interviewed in Syracuse, NY Dec 2010 – Reviewed Jan 4, 2011

Interview Details – Face to face interview wasn't really an interview at all. Manager simply explained the ins/outs of the job, the territory, vacation, pay, benefits, expenses etc. Not a single interview question was asked. I did take the opportunity to touch upon some of my experience and how it related to the position. You will definitely need to be aggressive and tell them about your experience and how it relates to the job. I had a feeling the job was already filled as it seemed we were just going through the motions. From what I've heard through other people it was probably a blessing that I wasn't offered the job. Doesn't seem like the retail reps do very well.

Interview Question – Never asked an interview question.....waste of time.   Answer Question

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Margin Analyst at United Natural

No Offer – Interviewed in Richmond, VA Jul 2010 – Reviewed Aug 23, 2010

Interview Details – I was contact by an HR person. He was very nice and informative. The first interview took place few days later. It was with the Regional CEO. Very non formal, very nice. I passed this interview and was interviewed by the company CEO who gave me some cases. I guess i wasn't that good because i did not pass

Interview Question – Two Factories. Same Revenue. IS the value the same?   View Answer

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Sales at United Natural

No Offer – Reviewed Sep 9, 2012

Interview Details – 3 phone interviews and 1 group/panel interview.

Interview Question – What is our current stock?

What is our last years revenue?

Who is our biggest competitors?
  Answer Question

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IT Manager at United Natural

Declined Offer – Interviewed in Jan 2010 – Reviewed May 4, 2012

Interview Details – It's the usual HR canned questions like what are your strengths ... what do you know about the company...

Interview Question – What are your hobbies?   View Answer

Reason for Declining – Salary was not competitive

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IT Helpdesk Technician at United Natural

Accepted Offer – Interviewed in Feb 2011 – Reviewed Apr 22, 2012

Interview Details – I was originally contacted for the position via a IT Contractor. They had me go to the interview and it was a rewarding process. I met with 2 managers and the IT Helpdesk Supervisor. They asked me to describe my background, skills (which included a typing test), tested my knowledge and asked me what I was looking for in a company and the position I was applying for.

Interview Question – Dealing with senior staff, how am I at it, can I maintain a professional demeanor on the phone with them even if I am frustrated by their call?   Answer Question

Negotiation Details – No because I went through a contractor. My advice is to be reasonable especially with the job market the way it is. If you can take less but the benefits are good, do so (remember you can get raises in time).

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