Glassdoor is your free inside look at UnitedHealth Group Case Manager interview questions and advice. All 5 interview reviews posted anonymously by UnitedHealth Group employees and interview candidates.
Declined Offer – Reviewed Jan 16, 2013
Interview Details – 1/2 conversational, easy - going. 1/2 behavioral based questions - the typical 'tell me about a time when..." stuff. Some can be hard to remember, write a list of all the highlights you can think of for the past few years - you may have to think WAY back though if you get asked about a not-so-common event.
Interview Question – None. Answer Question
Reason for Declining – Opportunities at current job were more interesting
Accepted Offer – Interviewed in Phoenix, AZ Oct 2011 – Reviewed Dec 9, 2011
Interview Details – Applied online, received a call back from hr dept and phone interview set up. After phone interview 1:1 interview set up at local office, after approximately a month I received a call back stating I was hired, now I'm going through the background check, drug test and ppd. Looking forward to starting soon!
Interview Questions
No Offer – Interviewed in San Diego, CA Jul 2010 – Reviewed Sep 4, 2010
Interview Details – Response from Human Resources was immediate and offered a timely interview date. The actual offices were located in a low rent area of San Diego with an adjacent parking structure. The friendly receptionist provided a pamphlet containing a successful (and optomistic) case study prior to the interview. The office cubicles were roomy and quiet, with minimumal activity at the time of the interview. The lead interviewer was both personable and professional and clearly inferred the realities of the position and its limitations. The interview process involved three separate interviews with ascending levels within the corporate structure.
Interview Question – How would you approach a very busy schedule? View Answer
Accepted Offer – Interviewed in Oct 2011 – Reviewed Nov 7, 2011
Interview Details –
The phone interview was 3 days after I applied for the RN Case Manager position. The recruiter was awesome and my phone interview went very well and I had a face-to-face interview 1 week later on a Monday. By that Friday I was offered the position.
The process was very smooth and informative. The only drawback was that my hire date/training/orientation won't start until December. :-(
Interview Question – How comfortable are you working with a computer and moving through multiple windows? Answer Question
Declined Offer – Interviewed in Jun 2008 – Reviewed Aug 22, 2010
Interview Details – after sendingon-line resume- recalled corporate HR to follow up. 1 week later scheduled telephone "pre" interview. 2 weeks later invited in for on site interview. Called 1 day later with job offer. Issues with hiring inexperienced managers - majority seemed to be very "green" .As interview proceeded, job description was more suited for clerical repetitive data entry with little opportunity to utilize clinical skills. Bonuses were given based on quantity of phone contacts rather than quality of care
Interview Question – What is one of the more difficult cases you had in previous job - how did you handle it Answer Question
Reason for Declining – for above reaseons. Little growth opportunity
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