UnitedHealth Group Interview Questions & Reviews
Updated Feb 5, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 160 ratings |
Interview Experience [?] Based on 160 ratings
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Senior Web Developer at UnitedHealth Group
Posted Feb 5, 2012
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Dec 2011 in Minneapolis, MN (took 4 weeks)
I had a phone interview with Human Resources. Then I had a phone interview with the hiring manager. Then I had a phone interview with the hiring manager and two of his developers. Lastly I had a panel interview with the team. What helped me get the job was honesty. If I was unfamiliar with technology they were asking me, I told them. The process took longer than I would have liked. I went 3 weeks between interviewing with the hiring manager/team and my panel interview. I assumed I wasn't a fit.
The interview process was pretty straight forward. There were no egos in the room or on the phone. The people were extremely friendly. I interviewed at the Edina campus, and compared to other places I've worked, it's a nice building.
Interview Questions
Negotiation Details
The compensation I had requested fell within their salary matrix for this position, so there was no negotiation needed. They asked me my salary requirements, and I received what I asked for.
Other Details
I got the interview through a Recruiter and the interview consisted of a Group/Panel Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service at UnitedHealth Group
Posted Jan 31, 2012
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2011 (took a day)
I was first asked to come in for a group assessment. This consisted of a test done on the computer. It was not that difflicult. Next, came a phone interview. We kept getting disconnected. Next was an interview one on one. The woman was a supervisor and very chatty. The background check was the worse part. They kept calling me because they could not verify my information. I got an envelope delivered to me saying I did not get the job because of my credit. I called United Healthcare and they said they do not pull credit reports. I called the company doing the background check and she never said it was a mistake she just said to ignore it. It was very upsetting. Finally they sent me for a drug test. Had I known then what I know now I would not have been so thrilled to get the job! It is a very difflicult job and should pay more than it does! The benefits are expensive and not very good for a health insurance company. I was very disappointed with the whole place.
Interview Questions
Negotiation Details
I got a call and got an offer, there was no negotiation.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
More UnitedHealth Group Customer Service Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Utilization Review Nurse at UnitedHealth Group
Posted Jan 16, 2012
4.0
Difficult Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Oct 2011 in Milwaukee, WI (took a day)
The Recruiter gave a time and date to interview but I was working temp and would not be at home so I found a spot on the site I was working and explained to him where I was and could answer some questions now or set up another time later . He became a upset and ended the the interview . At the time I needed the money but lost the interview , I contine to apply for other jobs with UHC but was never considered again.
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview.
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Helpful Interview?
Yes |
No
Inappropriate?
IT Project Manager at UnitedHealth Group
Posted Jan 20, 2012 — 0 of 1 people found this helpful
4.0
Difficult Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Jan 2011 (took a day)
First part of phone interview was the usual background questions such as clarification of my current job, why I want to leave, etc.
Then, quite out of context, the recruiter asked me my current salary. I responded that it was confidential. We fenced around but I felt that question was out of bounds. The recruiter then asked me what my salary requirements were. She even asked what it would take to maintain my standard of living, etc I found that question very strange because the market price of a job is not related to my mortgage or car payments, etc.
I responded that it depends on the duties, other benefits, etc.
The recruiter became somewhat belligerent at this point and stated the salary range for the job and asked it if was OK. I responded that I know nothing about the job, duties, benefits etc but that I would seriously consider any market offer. Keep in mind that these salary discussions started within 5 minutes of phone screen. She then said that I am required to provide a range or she would cancel my candidacy.
I said we were in a "catch 22" because there is more to compensation than salary and I can't answer the question. She abruptly ended the call by raising her voice, talking very fast and nervously that she is ending my candidacy but that I decide to contact her again with my current salary and salary requirements we could talk further. She then hung up very abruptly.
The experience was extremely baffling and I suspect there was no job to begin with and it was simply for salary research.
My impression of UHC is not very good due to this experience and the lack of professionalism of the recruiter.
More concerning is I was perfect fit for the job with unique qualifications and experience, etc.
Thankfully, I have a pretty good job right now and the experience is now a funny story to relate to my friends and colleagues.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
More UnitedHealth Group IT Project Manager Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Provider Phone Representative at UnitedHealth Group
Posted Jan 14, 2012 — 1 of 2 people found this helpful
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Dec 2011 in Miami, FL (took 4 weeks)
I applied for the position online on December 17th. That same day I was sent an email for me to complete an online assessment which was fairly easy. It's funny because I have done this test twice before and after completing it i was sent an email saying I wasn't chosen immediately. The test consists of 4 scenarios where you will be answering calls and assisting customers. Then after you complete that portion you are asked numerous questions fairly easy you answer true or false or agree or disagree. After I took the assessment I was sent an email on December 20th asking me to schedule to come in and do an assessment. I chose to go on December 29th the assesment was exactly the same as the one I took from home the difference was they didnt ask as many questions. A recruiter explained the position to us and the pay and asked me and another would we like to do an interview that day. I chose to do it the same day. I was asked questions like how have you dealt with an irate customer, give an example of a time where you provided great customer service, beasically they ask you a question they want to know what happened what did you do and what was the result. I was asked to come back the next day for a second interview. I came back the next day and was asked the same questions as the day before except the second interview is with a Manager the first is with a Recruiter. I recieved a call on January 4th telling me I was recieving a contingent offer for the position. The Recruiter emailed me some information on how to do my background check and drug test. I did the drug test on January 5th. On January 9th I recieved a phone call from verifications about my high school and two jobs I had on my application which I took care of the same day. I had put the wrong state for my high school and two previous jobs I worked were not showing me in their system so I had to fax them some pay stubs to clear the discrepancy. So please please don't lie on your application because they verify every job and diploma. I recieved an email yesterday saying I was cleared to start employment on January 23rd!!! The process wasn't bad and I'm very excited and can't wait to start!!!!!
Interview Questions
Other Details
The interview consisted of a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Software Engineer at UnitedHealth Group
Posted Jan 17, 2012 — 0 of 1 people found this helpful
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Feb 2011 in Hyderabad (India) (took a day)
I waited long time around 4-5 hours for my turn of interview.
I was interviewed for Dotnet 3.5/4.0 technologies.
My interview went for 20 min.
All questions are basically on Silverlight, MVVM pattern and WCF.
Interview Questions
Negotiation Details
What ever you ask, they will reduce for 50K. So take margin of 50K and tell ur expected CTC.
Other Details
I got the interview through a Staffing Agency and the interview consisted of a 1:1 Interview.
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Helpful Interview?
Yes |
No
Inappropriate?
Health Advisor at UnitedHealth Group
Posted Jan 7, 2012 — 1 of 1 people found this helpful
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Dec 2011 in Kingston, NY (took 1+ week)
I applied online despite all of the negative reviews. The next day I was sent an email to set up a skill test appointment on-site. Sat in a class full of people taking the same skill test, right when I finished I was offered a phone interview for later that day with the recruiter. After the phone interview I was told to come back the next morning for a 1:1 interview. I was told to dress business formal. I went to the interview which was with 1 supervisor and 1 manager, and felt that it went very well. It was a lot of "tell me about a time you had to......" and you had to give real life answers. They told me within 24 hours I would get a call telling me whether or not I got the job (contingent on background check and drug test). That was a Friday so I had to wait until Monday, when I received a call asking if I would accept the offer contingent on testing, and received emails with the job description and annual salary. The following day I received the email telling me to get the drug test and background check. After I was finished with that, I received a phone call a couple days later telling me to be to work at 7:45 on my start date to start training (which is a 4 month class!!) So far I love it, it's got a great starting salary and great associates!!
Interview Questions
Negotiation Details
No negotiating needed as the starting salary was great and there's no other place around here hiring at that rate.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Utilization Review Nurse at UnitedHealth Group
Posted Jan 6, 2012 — 1 of 1 people found this helpful
1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Dec 2011 in Honolulu, HI (took 4+ weeks)
I put in my application on December 23, 2011 and was called after the Holidays by HR in Arizona for a phone interview. I was then scheduled for a face-to-face interview in-office 2 days later. I was offered the position at the interview, but HR did not officially offer the position to me until January 2, 2012.
Interview Questions
Negotiation Details
Salary was negotiable during the phone interview. Request a higher salary, and don't give the recruiter a "low" or "bottom line" salary because she will ask.
Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
More UnitedHealth Group Utilization Review Nurse Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Programmer Analyst at UnitedHealth Group
Posted Jan 9, 2012
3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Feb 2010 in Phoenix, AZ (took a day)
Had a technical written test with few analytical questions.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview and a Skills Test.
More UnitedHealth Group Programmer Analyst Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Senior Production Specialist at UnitedHealth Group
Posted Dec 29, 2011 — 2 of 2 people found this helpful
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2011 (took 4+ weeks)
I was initially contacted by a recruiter who asked me a series of questions. Based on my answers she forwarded my resume and information to the hiring manager. I was contacted by the recruiter when the hiring manager chose for an interview to schedule our first meeting. I met with the hiring manager for my position and the interview went great. She then contacted me to come in for a second interview with her boss (the department manager). I came in for the second interview and that went great as well. I was then contacted by another recruiter to make me the job offer. Once I accepted they moved very quickly to schedule the drug screen and background check. There was a series of emails and phone calls as this process was very intense and required for me to provide a lot of personal and professional information. I started working here and love it so far.
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?


