I applied online and the process took 1+ week - interviewed at UnitedHealth Group in August 2012.
Interview Details – Took an assessment early May for a position I applied for late April (Provider Phone Representative). Rejected before I was even out of the building via e-mail, but the recruiter was still having me sign paperwork and pretending I was going to be contacted during this time. Applied for another position (senior CSR) mid August and went onsite for the assessment again; didn't have to take it this time because it was the same test. This time, the recruiter said my results were "fine" (same exact results) and set me up with a phone interview. Interviewer called 2 minutes early. The interview lasted 30 minutes and the interviewer went through every job listed on my resume in depth and asked me to describe them all in detail. He also asked some behavioral questions. Two days later I was contacted by the recruiter again and asked to come in for a face to face interview with the supervisor. They went over some of the resume but the in person interview is more gauging who you are as a person. Some behavioral questions were asked there, too, and they encourage you to answer in different ways from the phone interview, even though the questions may be similar. Supervisor was very professional and friendly. Four days later I received a call with an offer for employment.
Interview Question – Describe a time where you made a mistake that you feel could have been avoided by further analysis of the situation. Answer Question
I applied online and the process took 1 week - interviewed at UnitedHealth Group in January 2010.
Interview Details – First an online assessment, next an onsite assessment, next a phone interview if you qualify. Not sure what comes after that.
Phone interview asks tough behavioral questions.
Interview Question – Tell me about a time that you took responsibility for someone else's error. Answer Question
I applied online and the process took 3 weeks - interviewed at UnitedHealth Group.
Interview Details – I applied on line and once my application passed initial screening, I was emailed with directions and a link to take an online personality assessment. Having passed this, another email arrived for me to schedule an on site skills assessment. The onsite assessment was a skills test and more personality assessments. Next I was called to schedule a phone interview. The whole process was impersonal and disappointing.
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