Glassdoor is your free inside look at Universal Studios interview questions and advice. All 26 interview reviews posted anonymously by Universal Studios employees and interview candidates.
No Offer – Interviewed in Orlando, FL Jun 2011 – Reviewed Jul 15, 2011
Interview Details – Went in person to apply, and was directed to computers to fill out the form online. Was called about a week latter, and asked to interview a week and a half latter. The interview questions were straight forward, and standard. I was told that the position that i was applying for had a lot of applicants, and I was offered a different one, but I wanted to hold out for the better one that I was applying for. I was told that they were still interviewing candidates, and would be called or emailed with the results in a few weeks. In that time I found another job.
Interview Questions
Accepted Offer – Interviewed in Orlando, FL Apr 2011 – Reviewed Jun 9, 2011
Interview Details – Applied online with an employee referral and was contacted within 24 hours for an interview which was scheduled for 2 days later...the whole interview process is very systematic and not terribly personal, but effective nonetheless. after sitting in a waiting room with a whole bunch of other applicants for about half an hour I was introduced to my interviewer who informed me that the position i had initially applied for wouldn't work but referred me to a manager at a citywalk venue for a second interview.
Interview Question – Name a specific time when you went above and beyond for a customer? Answer Question
Accepted Offer – Interviewed in Orlando, FL Apr 2011 – Reviewed Apr 7, 2011
Interview Details –
Interview was at 3:00 arrived 40 minutes early which is a good thing because there is no parking
(later informed that it is always like that). I was interviewed about 20 minutes after my set time. Had and awesome lady interview me. It took about 20 minutes and she was shaking my hand and telling me congratulations!
Following that I was fingerprinted and told to wait for records department which would be about a 40 minute wait. Once records came filled out a few more forms and that was it. Orientation starts Monday!!!!
Interview Question – Name a time when you had a conflict between either a co worker or a supervisor and how did you handle that situation. Answer Question
Declined Offer – Interviewed in Orlando, FL Mar 2011 – Reviewed Mar 18, 2011
Interview Details –
The interview was very mechanical and very strictly laid out. I felt more like part of a machine than an employee. I don't mean that in a good way.
First, applications were filled out online. I was sent an e-mail the next day asking me to choose a time for an interview two days from then. This was supposedly an "invite only job fair," but I later learned that it was not invite only.
Parking at the park's Human Resources office is extremely lacking. I, along with about 40 other cars, were forced to drive around in a circle for about 30 minutes with nowhere to park before the secondary parking lot was opened for us.
Upon arrival, I found out that the time you select for an interview does not matter. Everyone is rounded up into one lobby with seats and forced to wait for your name to be called. The lobby was filled with about 60 to 70 other people, and was standing room only.
After about 30 minutes, my name was called along with six other people. We were walked into the back of the HR office, into a screening room where E.T. was playing in the dark. We were told, again, to wait for our names to be called. 20 minutes later, my name was called again, and I was walked into another room.
The room was very loud and crowded. There were about 20 different managers interviewing people at the same time in the same room.
I was then informed that the position I applied (attractions) for was no longer open, but there was, instead, another position available in food service. She described the job to me and told me that I would be working as a bus boy, bringing food to tables and cleaning them after people leave. I told her I was okay with that, and the actual interview began. It was very simple.
I was asked simple questions, such as "describe a time where you put in extra effort at your last job" or "explain to me a time you felt frustrated at work and how you solved the problem." I talked about my last job, she nodded and said "oh, wow" each answer. All of the questions were about previous work experiences, nothing else.
The pay given to me was absolutely minimum wage, and was 7.25$ an hour, with no guarantees on hours or a set time. I was also told that it was a "seasonal position" and that they were "hiring for spring break," meaning that I would probably be let go in April.
She explained the job to be then asked specifically "would you be okay with working for me?" I said yes and asked why - she was apparently the manager for that position. She told me to wait a few moments, and left the room.
She returned after three or so minutes, and informed me that the position I was interviewed for was already taken. She asked if I would be okay with a different position, simply telling me that it was a "cart stocker" and that I would be carrying food from the warehouse to the food carts. That was all that was explained to me, nothing else. I told her that sounds fine, and she informed me that I was hired.
Interview Questions
Reason for Declining – The work was entirely out doors, was only seasonal for spring break, and was minimum wage. I quickly found another job later that week that paid more, was closer to my home and was a permanent position.
Accepted Offer – Interviewed in Orlando, FL Jun 2010 – Reviewed Jul 6, 2010
Interview Details – I had to apply and wait for company to contact me and if they were interested they will contact you and ask you to set up a interview in which you will be offered a job based upon what you can do and personality.
Interview Question – What makes you feel that you our a better canidate then someone else to work at Universal? View Answer
Negotiation Details – You only negotiate over pay and jobs.
No Offer – Interviewed in Orlando, FL May 2010 – Reviewed May 10, 2010
Interview Details – Applied online, received email to schedule interview same day, went through interview only to be told they weren't hiring for the part time slot they advertised online and they couldn't work with my availability so I wasted my time
Interview Question – Name a strength Answer Question
No Offer – Interviewed in Orlando, FL Jan 2010 – Reviewed Jan 30, 2010
Interview Details – I was seeking an entry-level management position. I was asked some general questions. The interviewer kept asking leading questions to get me to "admit" that I wouldn't be happy in the position. I was dismissed as over-qualified by "we're looking for someone we can train to do things our way," and "perhaps we might have candidates with more recent management experience."
Interview Question – Why do you want to apply for a job that pays less than you're used to receiving? Answer Question
Accepted Offer – Interviewed in Orlando, FL Jun 2008 – Reviewed Jan 5, 2010
Interview Details – I was sent an email from the company with the day and time of the interview. The interview was held at their HR building. There were alot of other applicants but I later found out they have a lot of job openings. When going to the interview make sure you bring your social security card and id. I remember I forgot my ID and had to reschedule my interview. Also make sure you dress properly because some people had to reschedule also. The lady that interview me was really nice and easy to talk to. She told me I got the job the same day.
Interview Question – Describe a customer service experience. Answer Question
No Offer – Interviewed in New York, NY Jan 2009 – Reviewed May 20, 2009
Interview Details – Apply in person. I applied online and got not response, but once I came in person, I got an interview appointment almost immediately. Long presentation with a lot of video viewing. A group interview with each member answering 2-3 questions.
Interview Question – Please use 1 word to describe what the most important value is. Answer Question
Accepted Offer – Interviewed in Jan 2010 – Reviewed Jan 1, 2013
Interview Details – Very Nice. you apply on-line. if they are interested or have an opening for your selection they will send an email offering you an appointment time. Once you arrive you will be checked in by Resort Security, given instructions, and will wait for your name to be called by the interviewer. if all goes well they will offer you the job on the spot. finger prints, and photo will be taken same day. then you will come back for orientation and receive all information needed to be successful with universal Studios Orlando.
Interview Question – None. you should be prepared to answer any and all questions in a appropriate manor. Answer Question
Negotiation Details – None its take it or leave it.
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