University Medical Center (Lubbock)
4.5 of 5 6 reviews
www.umchealthsystem.com Lubbock , TX 1000 to 5000 Employees

University Medical Center (Lubbock) Interview Questions & Reviews

All Interviews Received Offers

Getting the Interview 

50%
50%

Interview Experience 

33%
33%
33%

Interview Difficulty 

3 candidate interviews
Relevance Date Difficulty
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Accepted Offer

Positive Experience

Average Interview

Patient Service Assistant Interview

Anonymous Employee
Lubbock, TX

I applied online and the process took 1+ week - interviewed at University Medical Center (Lubbock) in August 2010.

Interview Details – I called UMC to see if there were any available for Patient Service Assistant. I was connected with Human Resources and emailed an application. My first interview was conducted by peers. The questions were typical for a position like this: career aspirations, strengths and weaknesses, customer service, and conflict resolution.
The second interview was conducted by the supervisor. The questions were similar to the peer interview.

Interview Question – The most difficult question asked was a scenario depicting a work place conflict between co-workers and how I would diffuse it.   Answer Question

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No Offer

Negative Experience

Average Interview

Registered Nurse Interview

Registered Nurse

I applied in-person and the process took 3 days - interviewed at University Medical Center (Lubbock) in September 2011.

Interview Details – Contact human resources for initial screen process. Qualified applicants referred to department director. Department director performs second screening and telephone interview. Director offers to face-to-face interview to qualified employees. Successful completion of face-to-face interview with director leads to peer review interview. Director considers peer review input and makes decision to extend an offer. Director contacts human resouces and representative of human resources makes offer to potential employee. If applicants are weeded out at any point in the process, a brief letter is sent to them letting them know they were not selected for the position. No explanation is provided.

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Accepted Offer

Neutral Experience

Average Interview

Registered Nurse Interview

Anonymous Employee

I applied online and the process took 1+ week - interviewed at University Medical Center (Lubbock) in September 2009.

Interview Details – one on one interview was brief and to the point by the director of the department. peer interview lasted longer and consisted of pre written questions covering 5 broad topics like communication, teamwork, customer service, experience, etc. some of interviewers seemed more nervous than i was. panel consisted of three individuals who took turns asking the questions

Interview Question – none were difficult all open ended questions giving you leeway to say what you wanted   Answer Question

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