University of Phoenix Enrollment Advisor Interview Questions & Reviews
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Updated Dec 9, 2011 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 14 ratings 
“Easy” Interview
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Interview Experience [?] Based on 14 ratings
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| 1–10 of 14 University of Phoenix Interviews | Sort by |
Enrollment Advisor at University of Phoenix
Posted Dec 9, 2011
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4.0
Difficult Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Oct 2011 (took 3 weeks)
I had a current UoP employee (an enrollment advisor) refer me to this position. The interviewing process was pretty stupid. They contacted me via email upon receiving resume. They then set up an online assessment. The assesment consist of three parts: reasoning, personality, and workstyle (I think). Long story short, I could tell that the evaulation was searching for individuals who wouldn't mind being on the phone all day with little to no variation in their daily work activities. This job description totally did not meet my list of most favorite things-to-do, and the test confirmed my lack of interest.
Interview Questions
Other Details
The interview consisted of a Phone Interview, an IQ/Intelligence Test, a Skills Test and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Enrollment Advisor at University of Phoenix
Posted Oct 17, 2011
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4.0
Difficult Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Oct 2011 in San Diego, CA (took 1+ week)
I had help getting an interview because I know someone at University of Phoenix. I had a phone interview that consisted of several questions that were not easy, but not hard. Then I had an in person interview with two Enrollment Directors. That was very difficult. The questons were complex and abstract. I wish I could remember them all. They took notes the entire interview. I didn't feel like I did a great job, and sure enough, within 2 days, I got a rejection letter via email.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Enrollment Advisor at University of Phoenix
Posted Oct 16, 2011
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2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Sep 2011 (took 1 week)
hr called to conduct phone interview and discuss job in detail. I was asked to come in for 1:1 interview the following week. When I arrived there were six other candidates and we listened to a presentation about the position and university of Phoenix. After the presentation, they broke us up to do the 1:1 interviews where they only asked three questions.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Presentation.
Helpful Interview?
Yes |
No
Inappropriate?
Enrollment Advisor at University of Phoenix
Posted Sep 20, 2011
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Jul 2011 (took 1 week)
I submitted an application online (found on Indeed) and was called by HR (offsite, out of state) within 2 weeks for a phone interview. This consisted of five behavioral questions. I was called back to schedule an in-person interview where I was asked the very same questions, followed by a tour of the facility. I was emailed four days later with a general rejection email.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Enrollment Advisor at University of Phoenix
Posted Jul 20, 2011 — 1 of 1 people found this helpful
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2.0
Easy Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Jun 2011 in Miramar, FL (took 2 days)
Initially applied online. Received a call from HR maybe about 2 weeks later. The first interview was with two Enrollment Managers. It was really laid back and not stressful at all. They asked situational type questions directly off of the paper in front of them. The questions just seemed really standard so you'll just have to mention things about yourself that are memorable to set your self apart. The second interview was one on one. Got the offer the next day. I did find out during the interview that the enrollment advisor position has a really high turnover rate. Could also be why I got a call back so quickly.
Interview Questions
Reason for Declining
I declined the offer because the pay they were offering was only $37,400 annually. They wouldn't increase the salary even though I have an MBA degree and 8 years of marketing experience. Also at least 80 percent of the day would be spent on the phone. Seemed like the job would have been just too routine.
Other Details
I Applied Online and the interview consisted of a 1:1 Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Enrollment Advisor at University of Phoenix
Posted Jul 14, 2011
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jul 2011 in Phoenix, AZ (took 3 days)
I was contacted by someone to see if I would be available for a phone interview that same day. The phone interviewer called and asked me three questions. I was then set up for a personal interview with two individuals at the job site. The next day I received a phone call letting me know they are interested in going ahead with the next step of the process which is a background check. This background check can take up to 5-7 days. I received another phone call extending me an offer for the position.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Enrollment Advisor at University of Phoenix
Posted Jul 14, 2011
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Jun 2011 in Phoenix, AZ (took a day)
I simply went in with a group panel and it was 3 people who asked multiple hypothetical questions and questions about my resume. It was very simple and you just had to be yourself and tell them what they wanted to hear.
Interview Questions
Reason for Declining
I decided not to relocate to the area.
Other Details
I got the interview through an Employee Referral and the interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Enrollment Advisor at University of Phoenix
Posted Jun 18, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Mar 2011 in Charlotte, NC (took 3 weeks)
Starts with 1 on 1 interview, then panel interiew, then interview wiht the director. Focus on being competitive and self-motivated
Interview Questions
Reason for Declining
I got a higher paying job elsewhere
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Enrollment Advisor at University of Phoenix
Posted Jun 7, 2011 — 0 of 1 people found this helpful
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1.0
Very Easy Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Mar 2011 in Chattanooga, TN (took 1+ week)
After reading many of the comments about UoP I was reluctant to even go to the interview but I wanted to find out for myself. I should have listen to the reviews on here. It was a complete waste of time. I was more than qualified for this position, actually over qualified but I really have an interest in higher education. I hold a Masters degree from a real university.....not this place. . I may be more critical of interviewers because of my background but in all honesty this was bad..... they just read off a sheet and write the answers down--a tape recorder could to the same thing. Because I had some concerns that this was more a sales position I did ask her about that. It seem to make her very uncomfortable and she replied with some canned answer that was evidence she was lying. I also asked how the advisors connect with students, meaning do they call in or is there a lead sheet, etc. She never answered that question directly either. Finally I asked how many other advisors there are. She couldnt answer that either. I knew there was a problem when she acted surprised that I brought a resume with me and commented how my current position had a lot of responsibility. These positions are sales positions-- almost call center-esque. Maybe good for a college kid or someone that doesn't have any experience but they are not looking for people with solid work experience. My interviewer appeared a bit intimidated by me and ended the interview quite quickly. Plus the receptionist told me the person before me had an interview that was 2 hours. Mine was 24 minutes. Moral of the story....its entry level sales, they're not interested in actually assisting students and don't go in asking them about the job, process, or company.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Enrollment Advisor at University of Phoenix
Posted May 23, 2011 — 1 of 1 people found this helpful
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2011 (took 2 weeks)
Talk with recruiter, then director and some of the first line supervisors. Undergo background check and then received a call from recruiter with offer.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a Group/Panel Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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