University of Phoenix Interview Questions

Updated Aug 26, 2015
272 Interview Reviews

Interview Experience

Interview Experience

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Candidate Interview Reviews

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  1.  

    Instructional Design Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. I interviewed at University of Phoenix.

    Interview

    It was a Skype interview. The questions were salient and on point. I thought it was a great interview process. The most difficult part was having to come up with my weaknesses. I don't like that questions. Overall I thought it was great.

    Interview Questions

  2.  

    Enrollment Representative Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. I interviewed at University of Phoenix.

    Interview

    First you must pass an assessment, then they interview by phone, then in person with two people. If offered a position you must wait for background check and for a training session to begin.

    Interview Questions

    • To describe a situation where I had a conflict with a co-worker.   Answer Question
  3.  

    Enrollment Counselor Interview

    Anonymous Interview Candidate in Cincinnati, OH
    Accepted Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 6+ months. I interviewed at University of Phoenix (Cincinnati, OH).

    Interview

    There was an online application followed by a very brief phone screening from a recruiter. After the phone screening, I had an interview with an Enrollment Manager. I then had another phone interview with Campus Director because I lived out of town. The Campus Director then routed me back to the Campus Director of Enrollment for a final phone interview that felt like more of a formality.

    Interview Questions

    • Describe a time when you had to overcome a objection by a customer. How did you handle it? What was the outcome?   Answer Question
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  5.  

    Faculty Liaison Interview

    Anonymous Employee in San Diego, CA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at University of Phoenix (San Diego, CA) in August 2015.

    Interview

    I had submitted my application online. A few days later I received an email offering me a phone interview opportunity. i was available for the day and time they offered, so I accepted. The phone interview took about 30 minutes overall. Position ended up being cancelled.

    Interview Questions

    • Name a time when you began a new project, describe it and the outcome.   Answer Question
  6.  

    Enrollment Manager Interview

    Anonymous Employee
    No Offer
    Neutral Experience
    Easy Interview

    Application

    The process took 2+ months. I interviewed at University of Phoenix.

    Interview

    Basic behavioral based interview. Three people sitting on a review board. Each person asked a question and then a follow up question based on how you answered the question. It was all pretty standard. Once the interview was completed they provided feedback on whether you got the position or not within about a week or so, basically just had to wait on the background check of the chosen candidate. Only problem is that almost every manager they promoted was a manager before. Almost no one new got a promotion, they just re-promoted the same garbage that got them into the trouble they are already in.

    Interview Questions

    • How did you handle a stressful situation in the recent past? Tell me about a time you had to diffuse an confrontation. Why would you be a good fit for a leadership position within the University.   Answer Question
  7.  

    Qualifying Specialist Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    The process took a week. I interviewed at University of Phoenix (Phoenix, AZ).

    Interview

    Applied through staffing agency, got a call the next day, interviewed at agency with recruiter and took a typing test. Sent to interview at Uop and had a small panel interview. Pretty basic.

    Interview Questions

    Negotiation

    None

  8.  

    Academic Advisor Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at University of Phoenix (Phoenix, AZ).

    Interview

    In person interview, computer assessment to see how you would handle student scenarios, and job offer shortly after. Process was easy and I was placed into a specified area. Training was a week long.

    Interview Questions

  9.  

    Campus Operations Coordinator Interview

    Anonymous Employee in San Diego, CA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at University of Phoenix (San Diego, CA) in May 2015.

    Interview

    An assessment, then phone interview, then in person interview. A guy and a girl interviewed me and I could tell immediately the girl didn't like me. She cut me off and was not impressed by my answers. The guy was considerate and very easy going. Overall I felt like she judged me by my appearance before even getting to know me. She was intimidated by my appearance. I tried to engage her in coversation but she had already made up her mind that a good looking girl couldn't work there. Very unprofessional and pathetic.

    Interview Questions

    • Share a time when you went above and beyond for a customer.   Answer Question
  10.  

    Adjunct Online Instructor Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at University of Phoenix (Phoenix, AZ).

    Interview

    Was done over the phone. Never met anyone in person. It was not very hard. I interviewed with several people from human resources and that worked for UOP. The interview process did not take very long.

    Interview Questions

    Negotiation

    No negotiation.

  11.  

    Enrollment Counselor Interview

    Anonymous Employee in Phoenix, AZ
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at University of Phoenix (Phoenix, AZ) in March 2015.

    Interview

    After I gave the new my application they set up a phone interview. I really liked the interviewer, she was nice, and we had a good chat. She said they will contact me for an in person interview. Still waiting to have an in person interview.

    Interview Questions

    • Name a time where you had a client who was not happy, what did you do?   Answer Question
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