University of Phoenix Interview Questions

Updated Jul 24, 2015
261 Interview Reviews

Interview Experience

Interview Experience

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Candidate Interview Reviews

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  1.  

    Enrollment Manager Interview

    Anonymous Employee
    No Offer
    Neutral Experience
    Easy Interview

    Application

    The process took 2+ monthsinterviewed at University of Phoenix.

    Interview

    Basic behavioral based interview. Three people sitting on a review board. Each person asked a question and then a follow up question based on how you answered the question. It was all pretty standard. Once the interview was completed they provided feedback on whether you got the position or not within about a week or so, basically just had to wait on the background check of the chosen candidate. Only problem is that almost every manager they promoted was a manager before. Almost no one new got a promotion, they just re-promoted the same garbage that got them into the trouble they are already in.

    Interview Questions

    • How did you handle a stressful situation in the recent past? Tell me about a time you had to diffuse an confrontation. Why would you be a good fit for a leadership position within the University.   Answer Question
  2.  

    Qualifying Specialist Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    The process took a weekinterviewed at University of Phoenix (Phoenix, AZ).

    Interview

    Applied through staffing agency, got a call the next day, interviewed at agency with recruiter and took a typing test. Sent to interview at Uop and had a small panel interview. Pretty basic.

    Interview Questions

    Negotiation

    None

  3.  

    Academic Advisor Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at University of Phoenix (Phoenix, AZ).

    Interview

    In person interview, computer assessment to see how you would handle student scenarios, and job offer shortly after. Process was easy and I was placed into a specified area. Training was a week long.

    Interview Questions

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  5.  

    Campus Operations Coordinator Interview

    Anonymous Employee in San Diego, CA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at University of Phoenix (San Diego, CA) in May 2015.

    Interview

    An assessment, then phone interview, then in person interview. A guy and a girl interviewed me and I could tell immediately the girl didn't like me. She cut me off and was not impressed by my answers. The guy was considerate and very easy going. Overall I felt like she judged me by my appearance before even getting to know me. She was intimidated by my appearance. I tried to engage her in coversation but she had already made up her mind that a good looking girl couldn't work there. Very unprofessional and pathetic.

    Interview Questions

    • Share a time when you went above and beyond for a customer.   Answer Question
  6.  

    Adjunct Online Instructor Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at University of Phoenix (Phoenix, AZ).

    Interview

    Was done over the phone. Never met anyone in person. It was not very hard. I interviewed with several people from human resources and that worked for UOP. The interview process did not take very long.

    Interview Questions

    Negotiation

    No negotiation.

  7.  

    Enrollment Counselor Interview

    Anonymous Employee in Phoenix, AZ
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online – interviewed at University of Phoenix (Phoenix, AZ) in March 2015.

    Interview

    After I gave the new my application they set up a phone interview. I really liked the interviewer, she was nice, and we had a good chat. She said they will contact me for an in person interview. Still waiting to have an in person interview.

    Interview Questions

    • Name a time where you had a client who was not happy, what did you do?   Answer Question
  8.  

    Finance Advisor Interview

    Anonymous Employee in Phoenix, AZ
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at University of Phoenix (Phoenix, AZ) in February 2015.

    Interview

    I was asked many questions that were not relevant to the position that I currently held, it was very difficult for me to recall an instance in detail that would be relevant to the question. I currently hold a position that does not have contact with students

    Interview Questions

    • Describe a time in detail that you were able to anticipate the needs of a student   Answer Question
  9.  

    Enrollment Advisor Interview

    Anonymous Interview Candidate in Cleveland, OH
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at University of Phoenix (Cleveland, OH).

    Interview

    Long process, interview with several managers and directors. Asked several questions and to sell something right on the spot. Nothing too difficult, they really want to get to know you and your views on sales, and education

    Negotiation

    Non negotiable

  10.  

    Academic Counselor Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Interview

    Panel interview, lots of people in a big room, several tables set up with different panels. behavioral based questions, pretty standard. seemed like everyone was in a hurry. granted, this was back in the day when UoP was really expanding.

  11.  

    Admissions Representative Interview

    Anonymous Interview Candidate
    Accepted Offer
    Easy Interview

    Application

    I applied online – interviewed at University of Phoenix.

    Interview

    Applied via website and took a timed listening assessment. Was emailed to set up a behavioral phone interview. About a week later was contacted to set up an in-person interview. Was offered the position about a week after the interview

    Interview Questions

    • When have you faced a difficult parent/student in the past?   Answer Question
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