University of Phoenix

  www.phoenix.edu
  www.phoenix.edu

University of Phoenix Interview Questions

Updated Nov 23, 2014
Updated Nov 23, 2014
227 Interview Reviews

Interview Experience

Interview Experience

45%
39%
14%

Getting an Interview

Getting an Interview

66%
17%
5%

Interview Difficulty

2.8
Average

Interview Difficulty

Hard

Average

Easy

Candidate Interview Reviews

Sort: Popular Date Difficulty
  1.  

    Enrollment Advisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at University of Phoenix.

    Interview Details

    I made it to an in person interview...which was so odd. It was two men who toke turns asking odd questions while the other spend the entire time writing (seemed unprofessional).

    Interview Questions
    No Offer
  2.  

    Financial Advisor Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I applied through other source. The process took 5 daysinterviewed at University of Phoenix.

    Interview Details

    This was 7 years ago but I was called randomly after posting my resume on another site. I walked into a "ballroom" on the day of my interview and sat with two people who asked me behavior based questions. I was emailed a test to take at home. I was called two days later with an offer.

    Interview Questions
    • I do not remember but they are pretty common questions referring to difficult times you had with a customer or co-worker.   Answer Question
    Negotiation Details
    You can't negotiate for these positions. You hardly get raises that account for
    Accepted Offer
    Neutral Experience
    Easy Interview
  3.  

    Enrollment Advisor Interview

    Anonymous Interview Candidate in Dallas, TX
    Anonymous Interview Candidate in Dallas, TX
    Application Details

    I applied online. The process took 2+ weeksinterviewed at University of Phoenix in December 2013.

    Interview Details

    I applied online and received an email to take a test in about a week. After the test, I had a phone interview about two weeks later, then an in person interview the next week. The phone interview was basically alot of behavioral interview questions. The person I interviewed with was a little snippy but I was asked for an in person interview. I waited 20-30 minutes after my scheduled interview time to be seen and the interviewer didn't seem too interested. I received an automated email that I was not chosen. Probably a good thing.

    Interview Questions
    • Give an example of a time you made a mistake and how you fixed it.   View Answer
    No Offer
    Neutral Experience
    Average Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Enrollment Advisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at University of Phoenix.

    Interview Details

    Applied online, two days later completed online assessment. The assessment consisted of three areas listening skills,behavioral questions, and listing what you thought was most important in desired job qualities. After a month I received a phone call inviting me to do a phone interview which was for the next day. The Interview was structured just with four behavioral questions. Just be prepared to give specific answers for example a question I was asked was" name a time when you had an upset customer how did you handle it." I I was called back a half an hour later and asked to come in two days later for a face-to-face interview with two hiring managers. They just asked structured behavorial questions similar to the phone interview. I found the process to be easy as long as you prepare with behavioral questions. As such listed on this website, and practice answering with real experiences. You will coast in the interviews.

    Interview Questions
    • Name a time when you had a problem with time management   Answer Question
    Reasons for Declining

    I I did some research on had concerns about layoffs and student enrollment dropping nearly in half and felt the job would not be secure could possibly be laid off in six months. Plus, I had another job offer that I felt would give me more job security.

    Declined Offer
    Positive Experience
    Easy Interview
  6. 3 people found this helpful  

    Enrollment Advisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 5 weeksinterviewed at University of Phoenix.

    Interview Details

    Applied online and about a week later, was asked to do online assessment. After assessment (week later) was contacted to conduct phone interview. The phone interview was bahavioral based questions. A day later was asked to come in for a in person interview. It was a panel interview with hiring managers. More behavioral based questions. About 3 days later I was offered the position pending my background check.

    Interview Questions
    • What makes me better than the other candidates. Why should they hire me over the others   Answer Question
    Negotiation Details
    No Negotiation, the salary was what I expected for this position.
    Accepted Offer
    Average Interview
  7.  

    Re-entry Counselor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    You will be called for a phone interview, if you pass that then an in-person interview is requested.

    Interview Questions
    • Role playing is done and how you would handle a difficult student situation is asked of you.   Answer Question
    Negotiation Details
    There is no negotiation but a shift and annual amount is offered.
    Accepted Offer
  8.  

    Certification Officer I Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at University of Phoenix.

    Interview Details

    Phone interview, in person interview. Easy interview. Nothing memorable about it.

    Interview Questions
    Negotiation Details
    None. No negotiation.
    Accepted Offer
    Neutral Experience
    Easy Interview
  9. 2 people found this helpful  

    Enrollment Counselor Interview

    Anonymous Interview Candidate in Dallas, TX
    Anonymous Interview Candidate in Dallas, TX
    Application Details

    I applied through an employee referral. The process took 4 weeksinterviewed at University of Phoenix in November 2013.

    Interview Details

    The Hiring process was quick, it started out with an assessment a phone interview and then a face to face interview. The whole process was about 4 weeks.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Enrollment Advisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 3 daysinterviewed at University of Phoenix.

    Interview Details

    The interview process was okay. The first interview good in that it was not a standard interview format. The second interview was standard and boring.

    Interview Questions
    Negotiation Details
    None, they offered a small salary.
    Accepted Offer
    Positive Experience
    Easy Interview
  11.  

    Enrollment Advisor Interview

    Anonymous Interview Candidate in Arlington, TX
    Anonymous Interview Candidate in Arlington, TX
    Application Details

    I applied online. The process took 2 weeksinterviewed at University of Phoenix in November 2013.

    Interview Details

    Applied online, 2 days later received assessments and passed those, the next day I was sent an email to schedule phone interview, which was 4 days later. Thirty minutes after phone interview, I was sent an email to schedule an in person interview with the hiring manager. Three days after interview they sent an email saying they were going with other candidates.

    Interview Questions
    • Tell me about a time when you had to motivate a customer...what happened....what was the outcome?

      Name a time when you had to use your good judgment.
        Answer Question
    No Offer
    Neutral Experience
    Average Interview

See What University of Phoenix Employees Are Saying

1 person found this helpful

 Former Enrollment Advisor in Tempe, AZ

Pros: “Great people, very diverse environment. Great education benefits for employees and their family.” Full Review

Work at University of Phoenix? Share Your Experiences

University of Phoenix

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.