University of Phoenix Interview Questions & Reviews
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Updated May 24, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 85 ratings 
“Average” Interview
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Interview Experience [?] Based on 85 ratings
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| 41–50 of 85 University of Phoenix Interviews | Sort by |
Sales at University of Phoenix
Posted Sep 9, 2010
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3.0
Average Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Jul 2010 (took 1+ week)
They make you do a 15 minute Powerpoint presentation to a review board on the benefits of offering Univ. of Phoenix as a school that is allowed tuiton reimbursement. You have to make the whole thing up based on the little you know about features and benefits.
Other Details
I Applied Online and the interview consisted of a Phone Interview.
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Helpful Interview?
Yes |
No
Inappropriate?
Enrollment Counselor at University of Phoenix
Posted Aug 28, 2010
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5.0
Very Difficult Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jul 2009 in Phoenix, AZ (took 2 months)
long and detailed
Interview Questions
Negotiation Details
misleading this is a sales job not counseling
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and a Background Check.
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Helpful Interview?
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No
Inappropriate?
Enrollment Counselor at University of Phoenix
Posted Aug 17, 2010 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed May 2010 (took 2 weeks)
This is a sales position- not a counseling posistion. It is a call center atmosphere. It was not what I expected or what I was looking for.
Interviewer ask what I knew of University of Phoenix, how I heard of the position and why I would be a good fit for the company.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
More University of Phoenix Enrollment Counselor Interviews
Helpful Interview?
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No
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Administration at University of Phoenix
Posted Aug 12, 2010
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Jun 2010 (took 1+ week)
The interview was held face-to-face with few questions about ability to meet responsibilities of the job. Instead the interviewer spent time telling how interviewer can do interviewer's job and in criticizing interviewer's predecessor.
Interview Questions
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Enrollment Counselor at University of Phoenix
Posted Aug 5, 2010
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jun 2010 in Spokane Valley, WA (took 7 weeks)
Contacted 2.5wks after I submitted my resume. Group interview waited 3 days to be called for a second. Time between group interview and 2nd interview was 2.5wks. Had 2nd interview and 2wks later they called to tell me I did not make it round 3 of interviews. I feel that they play games during the interview process. I was early for second interview and they were late. The questions I asked felt more like I was interviewing for a used car sales person not an enrollment counselor. I feel the two men interviewing me were not professional between the eye rolls and sighs.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview and a Group/Panel Interview.
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Helpful Interview?
Yes |
No
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Enrollment Counselor at University of Phoenix
Posted Jul 27, 2010
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1.0
Very Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jul 2010 in South Florida, FL (took 1+ week)
I applied 4 separate times for the position. Finally got a call. Telelphone interview 5 min. Passed that and was told I will be contacted for the next level of the interview.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and a Skills Test.
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Helpful Interview?
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No
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Inappropriate?
Compensation at University of Phoenix
Posted Jul 27, 2010
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Apr 2010 (took a day)
Found the interviewing manager distracted during interview; relatively new to position
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Admissions Counselor at University of Phoenix
Posted Jul 22, 2010
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jun 2010 (took a day)
They basically wanted me to "sale" the school rather than help students matriculate through the university. I understand the school is for profit, however, the students should always be put first. Coming from a University that was under staffed, I understand the essence of quality staff. Even if I was offered the position, I would have kindly declined.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
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Customer Resource Specialist at University of Phoenix
Posted Jul 20, 2010
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jul 2010 in Kansas City, MO (took 1 week)
I sent my resume to an online posting. A few days later, I was contacted by a representative who scheduled a phone interview with me. They contacted me about 10 a.m.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Enrollment Counselor at University of Phoenix
Posted Jul 8, 2010
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5.0
Very Difficult Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Jun 2010 (took 1+ week)
Was called by phone and interviewed. After this, was asked to come in for a group interview- a presentation of why I would be best for the position. 3 Min max time allowed. There were about 15 people at this presentation. After, they said they would be calling back those who would move to second interview. I was called. This was a group interview with managers who asked detailed questions about my work experience and how I would handle specific situations. i am currently waiting to hear back as they are doing the background check which can take up to 3 weeks to complete. If selected the training is out of town for 2 weeks with one week in between at the home office.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview, a Presentation and a Background Check.
More University of Phoenix Enrollment Counselor Interviews
Helpful Interview?
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No
Inappropriate?
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