Urban Outfitters Interview Questions

Updated Jul 3, 2015
554 Interview Reviews

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  1.  

    Sales Associate Interview

    Anonymous Interview Candidate in Austin, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Urban Outfitters (Austin, TX) in April 2015.

    Interview

    Very chill as long as you're calm, cool, and collected. Don't show too much enthusiasm, because then they'll take that as immaturity, but show enough care for the position that they know you want it and that you're responsible enough to handle it.

    Interview Questions

  2.  

    Retail Sales Associate Interview

    Anonymous Employee in Evanston, IL
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 1 dayinterviewed at Urban Outfitters (Evanston, IL) in May 2015.

    Interview

    I applied online and within 24 hours I received an email about the store having a job fair that day and they wanted me to come in for an interview. It was a small interview (Just me and my friend who also applied). We interviewed with the assitant manager. The interview lasted about 15 minutes. She asked about our personal preference in style, certain trends that we wanted to end, and etc. She said it would roughly take about 3-4 days to hear a response. Unfortunately, I wasn't offered a position.

    Interview Questions

  3.  

    Sales Associate Interview

    Anonymous Interview Candidate in New York, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeksinterviewed at Urban Outfitters (New York, NY) in June 2015.

    Interview

    The interview process was fairly easy. Firstly, you fill out the online application, it asks you a couple basic questions about yourself and your taste in clothing and music (understandable since they like people who can represent the brand). Next, there was a video interview (super easy to figure out, I promise). The app lets you run a couple practice questions first if you want so you can get the hang of it, which was super helpful. The questions appear at the top of the screen and you just press record and film yourself answering. The whole thing took around ten minutes tops. There were four questions all asking pretty basic things such as some past retail experiences you had with customers, and a little bit about yourself. Lastly, I was called in for a group interview. It was myself and three other people on the top floor of the store. The interviewer asked us each several questions about our interest in fashion and experiences while selling, as well as some other pretty basic questions. They tell you to dress casual, but trust me, you want to dress showing off your personal style and the UO brand. Aka: creative and kind of bohemian chic. After that the manager called me and I filled out a quick ethics survey (75 questions on safety, listening to management and drug use) and then was called in for orientation.

    Interview Questions

    • If you could have dinner with anyone from history, who would it be and why?

      What are two products you're really excited about right now and why.

      What fashion trends are you currently into that are trending.
       
      Answer Question
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  5.  

    Deputy Department Manager Interview

    Anonymous Employee in London, England (UK)
    Declined Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Urban Outfitters (London, England (UK)) in April 2015.

    Interview

    Applied for a large store in London online, was called by the Department manager for an interview, she seemed very friendly and enthusiastic so I was happy to attend.

    Interview Questions

    • Unfortunately the department manager seemed to be less informed and educated about running a store than I was. I was fully prepared to talk about my previous experience in department management and yet she was asking very generalised questions and seemed impressed when I tried to turn the conversation back to the topic... the job.   1 Answer
  6.  

    Sales Associate Interview

    Anonymous Employee
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 daysinterviewed at Urban Outfitters in June 2015.

    Interview

    I applied for an opening position on their website and it will ask you to create a profile where you can attach your resume and cover letter. Then you filled out three really short questions about your why you want to apply to UO, your ideal day, and availability. Two days after I received an email to complete a video interview. You basically records yourself at your own time and the video will be sent to the employer. There were practice questions. The real interview was timed (about 2-3 mins each) and there were four questions related to your work experience and fashion knowledge. It's really convenient because you don't have to finish all questions at once. This is just a first round and I don't know the result yet.

    Interview Questions

    • What are the new brands or product that you are the most excited about?   Answer Question
  7.  

    Sales Associate Interview

    Anonymous Interview Candidate in New York, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Urban Outfitters (New York, NY) in June 2015.

    Interview

    I applied online (6/12) and received the ethics survey in the email 2 days later (6/14). After completing that, I got an email (6/18) inviting me to a group interview on June 24th at 12pm. The group interview was just with 2 other people, 3 including me. When I attended group interviews for Urban in the past, there were usually around 6-8 other people so this time it was more intimate. We spoke to the women's accessories manager and she asked us to introduce ourselves, why we want to work at Urban, who our fashion inspiration is/are, our past work experience, what good customer service is, and if we have any questions for her. It was very easy and casual; she just wanted to get to know us and our personalities. The group interview lasted around 15 minutes and when it was done, she told us she would get back to us about second interviews by 4pm.

    I got an email at around 2pm requesting a second interview and my scheduled interview time. My second interview was scheduled for June 26th at 3pm. The second interview was a one-on-one with the men's manager. I felt like it was easier to talk one-on-one and it was so easy to get along with him. We just chatted and the whole interview was very similar to the group interview. Again, they just want to get to know you and see how personable you are. He asked me one question to see how I would work if I was a sales associate and came up with a scenario that could happen. In the middle of the interview, he offered me the sales associate position and explained what the salary is and what the tasks are as a sales associate. He asked if I had any questions and then asked me to send an email with my daily availability. He told me that orientation is on June 28th and that would be my first day.

    Overall, the whole interview process was easy and it was so nice to be interviewed by such welcoming people.

    Interview Questions

  8.  

    Sales Associate Interview

    Anonymous Interview Candidate in Bloomington, MN
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Urban Outfitters (Bloomington, MN) in June 2015.

    Interview

    Applied online, went in for a group interview, they emailed me to come in for a second, final interview was with the store manager and he was awesome, a few days later I got the job.

    Interview Questions

  9.  

    Sales Associate Interview

    Anonymous Interview Candidate in Chicago, IL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ weekinterviewed at Urban Outfitters (Chicago, IL) in June 2015.

    Interview

    I applied online, and a few days later got invited to do an online video interview. The video interview was a little silly to do but easy and took five minutes. After I submitted that, I was sent a time survey to fill out, which was basically just asking if you are going to steal or smoke weed on the job. A few days later I was invited to a group interview, which was one of the easiest, laid back interviews I've ever been through. It's more like the just want to get to know you. They're more like personality questions, the most/only "interview"-y question they asked was "give us an example of a time you experienced good or bad customer service".

    Interview Questions

    • What would you do if we gave you $1000 right now? How would you spend it?   Answer Question
  10.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Augusta, GA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a weekinterviewed at Urban Outfitters (Augusta, GA) in June 2015.

    Interview

    Basically like a conversation very relaxed Scott was very down to earth very comfortable so wear what you like hopefully it will be a great job manager discussed pay benefits and how everything works for new hires

    Interview Questions

    • What do you know about the company. When would you be ready to start   Answer Question
  11.  

    Sales Associate Interview

    Anonymous Interview Candidate in King of Prussia, PA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 daysinterviewed at Urban Outfitters (King of Prussia, PA) in September 2014.

    Interview

    A group interview or individual depending on the store or season. It is generally a long process for some people. If you are at a high volume store (King of Prussia, Philly, NYC, DC, etc.) it will start with group interviews. After that you will be asked to come back for a 1:1. If you reach that stage, the job is yours. Most employees start out as seasonal.

    Interview Questions

    • How did you over come a problem at work or school?   1 Answer
    • What do you think customer service is?   1 Answer

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