Urban Outfitters Sales Associate Interview Questions

Updated Jul 22, 2015
429 Interview Reviews

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Sales Associate Interview

Anonymous Interview Candidate in Seattle, WA
Accepted Offer
Positive Experience
Easy Interview

Application

I applied online. The process took 4 daysinterviewed at Urban Outfitters (Seattle, WA).

Interview

It was a group interview. I went in with about 10 other people. Interviewed with assistant manager. Very laid back. Went over company history, stocks, benefits, merchandise, etc. They asked several questions and you basically discussed amongst each other your response. They also gave us a tour of the store and were open to any questions.

Interview Questions

  • Favorite bands? Describe your style. What would you do in this situation?   Answer Question

Other Interview Reviews for Urban Outfitters

  1.  

    Sales Associate Interview

    Anonymous Employee in Las Vegas, NV
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online – interviewed at Urban Outfitters (Las Vegas, NV).

    Interview

    So after applying online, i got an email to do a video interview. asked 4 questions pretty easy because you can practice as many times as you want, before actually doing the interview. Then i received an email to go to a group interview, it surprised me because it was so quick. i got the email the day after i did the online interview. We were interview in a group of 4 with 2 managers asking us questions. It was pretty relaxed, our interview answers was more like short stories of experiences that related to customer service or loss prevention, stuff like that. We introduced ourselves and then when the questions started the manager said we should just speak whenever. so two people would try to talk and have that awkward "oh nvm you go first" thing. you can tell that everyone tried to one up each other in stories, if you were funny it was a plus. you have to be real outgoing because i was kinda shy since it was my first job interview and i didn't know what to expect. you just have to talk a lot and try to make a funny story or give a funny interesting fact. my downfall was that i didn't have any experience and all the questions was about past experience. so i had to make up a story of random stuff and yea not good.

    Interview Questions

  2.  

    Sales Associate Interview

    Anonymous Employee in Berkeley, CA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeksinterviewed at Urban Outfitters (Berkeley, CA).

    Interview

    It was a group interview with about 8 people including myself. They asked pretty relaxed questions and it was over in 30 min or less. If you're the shy type make sure you jump in because i believe that was my downfall. Come dressed in something that expresses you're personal style and be yourself.

    Interview Questions

  3.  

    Sales Associate Interview

    Anonymous Interview Candidate in Edison, NJ
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 1 dayinterviewed at Urban Outfitters (Edison, NJ) in July 2015.

    Interview

    Asked me three questions and hired me on the spot. It was a one on one interview since I was asked by the manager of the store if I would want to work there. They were mainly interested in what I knew about style and if I had any previous retail experience.

    Interview Questions

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  5.  

    Sales Associate Interview

    Anonymous Employee
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4 daysinterviewed at Urban Outfitters in July 2015.

    Interview

    Applied online and immediately was sent an email asking to fill out a survey regarding your feelings on drinking and smoking weed on the job. The next day was asked to complete a video interview where they ask 4 questions to get to know you better. There are practice questions beforehand but it's still pretty awkward. Waiting for the next step

    Interview Questions

  6.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Urban Outfitters in July 2015.

    Interview

    Saw through Instagram that UO was hiring for a new store opening near me and filled out the online application. About a week or so later they sent me an e-mail to do a video interview of myself, but was at a festival without cell service at the time so was unable to do it. They thankfully sent out a second video request several days after and I completed it. It's little weird since it's kind of like you're talking to yourself, I felt mine went horribly but still got a call-back to come to a group interview. Group interview was super relaxed and was with four other people. Try to be the first one to answer initially because the SM seemed to love the enthusiasm, and definitely make sure to highlight your love for the company/brand. Be relaxed and yourself, and if you have an artistic side, definitely make sure you show it. About a week and a half after the group interview I got a call-back from the manager offering me the job.

    Interview Questions

    • When was a time you received good customer service? Tell us about a time you had an upset customer and how you handled it. Where do you draw your fashion inspiration from?   Answer Question
  7.  

    Sales Associate Interview

    Anonymous Employee in San Diego, CA
    No Offer
    Positive Experience

    Application

    I applied online – interviewed at Urban Outfitters (San Diego, CA) in July 2015.

    Interview

    Process took 3 days to get back to me. They emailed me wanting a video interview. It was relatively easy but awkward, it's just you speaking to a webcam and you'll send it in for them to review later. Be prepared, theres no redos for the questions, once you answer or time runs out it automatically sends. A week later they got back to me with no offer, and just thanked me for applying. For the video interview, since they're finally putting a face to the resume, dress up like an employee from UO usually would. The video interview just really is them trying to get to know you more past the online resume and application. They'll ask stuff about you and see if you fit their image basically.

    Interview Questions

    • Describe a time where you received or gave exceptional customer service.   Answer Question
    • What are some of your hobbies and things you like to do in your spare time?   Answer Question
  8.  

    Sales Associate Interview

    Anonymous Employee in Philadelphia, PA
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 daysinterviewed at Urban Outfitters (Philadelphia, PA) in July 2015.

    Interview

    The first step of the interview is a video interview. The website asks you around 4 questions and you record yourself answering them. They are mostly questions about your personality and customer service. Then they send you an ethics survey that is timed. If you pass that then they bring you in for a group interview. It is very relaxed and casual and all the questions are basically about your personality and some of it is about your experience with customer service.

    Interview Questions

  9. Helpful (10)  

    Sales Associate Interview

    Anonymous Interview Candidate in Pittsburgh, PA
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took a weekinterviewed at Urban Outfitters (Pittsburgh, PA).

    Interview

    I had a group interview with 5 other people. The hiring manager asked a question and we all went down the line and answered it. It took longer than expected to hear back about the job so she emailed me to make sure I knew that she didn't forget about me.

    Interview Questions

  10. Helpful (3)  

    Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 3 weeksinterviewed at Urban Outfitters in June 2015.

    Interview

    I was referred by a friend who is a current UO employee, and I applied online. A week later I was asked to complete a video interview (the same one discussed by other reviewers on glassdoor). The questions had nothing to do with skills or work experience-- I think they are just trying to get a taste of your personality and determine whether or not you'd make a good fit for the company. The first "question" asks you to draw a picture describing yourself.. Kind of odd, but have fun with it! I didn't hear back for at least another week, and then was asked to come in for an in-person interview. I had a 1:1 with the store manager (I assume the only reason I wasn't part of a group interview was because I was referred), and in this interview I was asked questions relating to my professional experience. The interview was very relaxed and not intimidating in the slightest. I was offered a position of the spot.

    Interview Questions

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