Urban Outfitters Sales Associate Interview Questions & Reviews
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Updated Jan 31, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 68 ratings 
“Easy” Interview
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Interview Experience [?] Based on 68 ratings
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See who your friends know who've worked at Urban Outfitters and could give you an inside look.
See who your friends know who've worked at Urban Outfitters and could help you prep for an interview.
| 1–10 of 68 Urban Outfitters Interviews | Sort by |
Sales Associate at Urban Outfitters
Posted Jan 31, 2012
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1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Oct 2011 (took 2 weeks)
Straight-forward interview style, in a group setting. There were two interviewers and they asked about customer service, style, interest in the store and other UO-related questions. Two were hired from this group. Be personable, upbeat and quick - show your interest but be yourself.
Interview Questions
Other Details
I applied In-Person and the interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Urban Outfitters
Posted Jan 18, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2011 in New York, NY (took 5 days)
I came in to ask for an application, the associate took it from me when I was finished and told me he would make sure he would hand it directly to the manager (very nice of him). I got a call a day or two later for a group interview, went, and it felt more like a group conversation on things like our personal style, our history with Urban, our thoughts on the store and the brand, and our experiences with retail. It was pretty laid back so they could get a feel of who you are. Then, the interviewer pulled us to the side one by one to have a brief chat with us about our availability, what department we'd like to work in, etc. Since she wanted to move forward with me personally, I was handed a slip of paper to take home and fill out a personality test online. It just had things about theft, punishment, etc. The next day I got a call to come in for a one on one interview with the store manager. I got there and I don't think anyone told her I was coming in, and during the interview, she didn't have my application or notes from my previous interview with a different manager in front of her, and she wasn't writing down anything I was saying, and she didn't seem to be listening to much of what I was saying, so I was sure I didn't get the job. It was more of her talking to me about the position itself than her asking me things. I got a call an hour later with a job offer I accepted!
Interview Questions
Negotiation Details
There was no negotiation. All salaries here depend on experience. I was started off at an hourly rate higher than people that had been there longer than me solely for my years of experience.
Other Details
The interview consisted of a 1:1 Interview, a Group/Panel Interview and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Urban Outfitters
Posted Jan 4, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jun 2011 in New York, NY (took 1 week)
I had a group interview and then they called me back twice for 1:1 interviews. They had said that I was to be hired but was never called back after that.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Urban Outfitters
Posted Nov 30, 2011 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Nov 2011 in Indianapolis, IN (took a day)
Interviewed with one other person. They definitely asked a lot of questions about inspiration, etc. They wanted to hire someone with a lot of experience since this was a new store. There were a lot of questions about where I got inspiration, and they wanted designer names and things along those lines. It was low stress, it was just me and another prospective employee with two interviewers.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Urban Outfitters
Posted Nov 22, 2011 — 1 of 1 people found this helpful
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2011 in Newark, DE (took 2 weeks)
I had a group interview with an amazing employee she asked us questions like "If you were a cereal, what would you be?" I said Fruit Loops because they are bold, colorful and their is something for everyone. It was the best retail interview I've had honestly, so fun!
Interview Questions
Negotiation Details
I'd say don't go overboard. I personally feel you're paid on past experience in retail, But their is always a chance to move up within this company and a chance for you to prove yourself & shine through.
Other Details
I applied In-Person and the interview consisted of a Group/Panel Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Urban Outfitters
Posted Nov 21, 2011
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2011 in Minneapolis, MN (took 3 days)
I went in for a job fair I had seen posted online. I filled out an application with standard questions written on it, except for one being, Where do you get your fashion inspiration form. After I filled out the application I was called back to do a group interview. This consisted of another applicant and the store manager. She just went through the position description and details. Let us know that Urban was a fun and edgy place to work, but the only thing they didn't tolerate was gossip. She was probably the nicest manager I had ever encountered. After the interview, she asked if we had any questions for her and then gave both of us a piece of paper that had information for us to take a personality survey online. I took the survey the next day and the day after I received a call asking if I had taken it. Once they found my results I was offered the position. I don't think I was judged on my appearance at the interview, but I could be wrong. At least at this Urban, they make you feel very welcomed.
Interview Questions
Other Details
The interview consisted of a Group/Panel Interview and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Urban Outfitters
Posted Nov 19, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2011 in New York, NY (took 1 week)
Had a great time at the group interview. Walked in, handed in my application, waited around for someone to bring us to an area of the store where we could interview and had fun being ourselves and explaining about what we listen to and why we'd love to work at Urban. Got a call back a week later with a job offer. 8.75 an hour with no experience! Just be yourself and don't try too hard.
Interview Questions
Negotiation Details
Didn't negotiate, got a pretty good offer anyway (8.75 with no experience)
Other Details
The interview consisted of a Group/Panel Interview and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Urban Outfitters
Posted Nov 15, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2011 in Pittsburgh, PA (took 2 weeks)
Filled out application after talking to a sales associate about employment. Attended a job fair later that month, at which I participated in the first group interview. Was called back a few days later for a second interview. A few days after that. I received a job offer.
Interview Questions
Other Details
I applied In-Person and the interview consisted of a Group/Panel Interview, a Skills Test and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Urban Outfitters
Posted Nov 10, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2011 in New York, NY (took 3 weeks)
I went to one of the job fair they were having, there were not as many people as I was expected. I filled up the application form, waited for a few minutes then was called for the group interview. There were about 8 people in my group. The guy who interviewed us was really chill, some of the questions he asked was; what is good customer service, what are your hobbies, describe a stressful experience you had. I got an email after two hours, I had to do the survey. It is a pass or fail survey! Take your time to do it.
Two days later I got a call from the manager, he set me up for a second interview which was 1:1. This interview was pretty long, the manager asked you a lot of questions about style, job experience and stuffs like that.
Just be cool, friendly and show your personality. Don't talk too much and don't go there to say nothing. I heard some people saying the pay is too little, that's bullsh*t. The pay is awesome and you get 40% discount.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview, a Group/Panel Interview and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Urban Outfitters
Posted Nov 9, 2011
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1.0
Very Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Nov 2011 in New York, NY (took 1 week)
Basically ask you the same things on the application.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
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