Urban Outfitters

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Urban Outfitters Sales Associate Interview Questions

Updated Jan 18, 2015
Updated Jan 18, 2015
342 Interview Reviews

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Sales Associate Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online. The process took 2 weeksinterviewed at Urban Outfitters in November 2014.

Interview Details

Applied online through a pretty simple online application procedure. Received an email about a week later regarding availability for an interview. The initial interview procedure is done in groups of about 4-5 people by an employee. The atmosphere is relaxed as expected and its encouraged that you dress in a way that expresses your typical style. Everything is pretty much done online, no phone calls or anything.

Interview Questions
  • Pretty typical questions that you would expect in such a setting, such as where you shop and such. The most difficult question is was primarily centered around the notion of loss prevention and what actions you would take to help prevent it.   Answer Question
No Offer
Neutral Experience
Easy Interview

Other Interview Reviews for Urban Outfitters

  1.  

    Sales Associate Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied online. The process took 2 weeksinterviewed at Urban Outfitters in June 2014.

    Interview Details

    You apply online and a couple of days later you get an email to do a survey. These are basically questions regarding loss prevention and general morality in the workplace. After this, a couple of days later (if you get through to the next round) you get an email asking to do a video interview. There's no person at the other side of the camera...it just asks you questions then gives you about a minute to think about your answer then about 2 minutes to answer (sorry if my time is a little bit off). A week later, you will get an email asking to come in for a group interview. The questions at the group interview are very casual and are meant to see if you have a bubbly personality! For example one of the questions I was asked was "if you could have dinner with any person, dead or alive, who would it be and why?" Finally....about a week later I got a call saying I was hired!

    Interview Questions
    • If you could have dinner with one person dead or alive who would it be and why?   Answer Question
    • What experience do you have with retail, if any?   Answer Question
    • Draw a picture of yourself and explain it!   Answer Question
    Negotiation Details
    I didn't negotiate. You can negotiate your hours though because they are very flexible!
    Accepted Offer
    Easy Interview
  2.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person – interviewed at Urban Outfitters.

    Interview Details

    It was a group interview, with about 20 applicants. One thing I remembered was that someone asked about the employee discount. I think this caused her not to get hired. Don't ask before you're hired!

    Interview Questions
    • I don't remember....but in a group interview - participate! be positive! It worked for me   Answer Question
    Accepted Offer
  3.  

    Sales Associate Interview

    Anonymous Interview Candidate in Charlotte, NC
    Anonymous Interview Candidate in Charlotte, NC
    Application Details

    I applied online – interviewed at Urban Outfitters in June 2014.

    Interview Details

    Interviewed online and recieved an email saying that I had to take a quiz and once I finished the quiz I had to sign up for a day to do the interview. It was a group of 4 of us during the interview.

    Interview Questions
    No Offer
    Average Interview
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  5.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Urban Outfitters.

    Interview Details

    I first applied online and then waited a few weeks. Then I got an email to fill out an ethics test online. Another week or so passed and I got an email to come to the store for a group interview. The interview went well, but they said nothing after. A week later they emailed me to come in for another group interview. This interview also went well, but they said nothing as we left. Another week later I finally got a call back with a job offer. They told me my pay and I accepted. It was ridiculously drawn out for such a simple position.

    Interview Questions
    Accepted Offer
    Average Interview
  6.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at Urban Outfitters.

    Interview Details

    I had two interviews. The first one was a group interview but two people did not show up, so it was me and one other individual. The manager interviewed us first and then I got a call two weeks later for an interview with the store manager. Then got hired the week after.

    Interview Questions
    • There were not any surprise questions - very straightforward   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Urban Outfitters.

    Interview Details

    I filled out an application and a week later was asked to take a survey. Two weeks later I was invited to a group interview. There were only 3 other people in my group. The interview was laid back and extremely quick. It took less than 10 minutes which was kind of odd. We were asked simple questions like : "why should we hire you?" ,"availability?", "what do you like about Urban Outfitters?" and "What do you know about customer service?" . It was simple but didnt feel like a proper interview.It was very rushed. Overall it was easy and would recommend applying.

    Interview Questions
    No Offer
    Neutral Experience
    Easy Interview
  8.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Urban Outfitters in June 2014.

    Interview Details

    You start off with a video interview where you're given 3-4 questions and have to record your answers for 3-5 minutes. Just be clever and creative with your answers. If you're quirky, definitely show it. Be yourself essentially. Once you pass that round, you're going to do 1-2 group interviews where it's basically just a conversation with the interviewer and the rest of the candidates. Make sure you're trying to give your input, they like candidates that are outgoing.

    Interview Questions
    • The hard ones are the ones dealing with customer interaction. Mostly hard for me since I haven't done retail before.

      - If you were a pair of shoes, what pair would you be?
      - Say you see someone suspicious of shoplifting, how do you address the issue?
       
      Answer Question
    Negotiation Details
    Minimum Wage.
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    Sales Associate Interview

    Anonymous Interview Candidate in Seattle, WA
    Anonymous Interview Candidate in Seattle, WA
    Application Details

    I applied online. The process took 2 weeksinterviewed at Urban Outfitters.

    Interview Details

    I first filled out a very detailed application online before being emailed about a group interview. Questions were very simple - we answered in a round robin fashion, with the interviewer even answering the questions herself. Be personable, charming and dress as if you shop at UO if you want a chance at being hired. They hardly care about past retail experience so long as you can answer questions about LP. I was emailed a test to take online before being called about a second interview with the store manager. My second interview was very laid back and took less than 10 minutes. He asked what I do in my spare time to see if I was a good fit; nothing about experience really. Got a call about a week later. Entire process took about two weeks.

    Interview Questions
    • What is loss prevention? What is your spirit animal? Time you gave great customer service? Best and worst customer experience you've had? Why you want to work at UO? Where you get your fashion inspiration from?   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Sales Associate Interview

    Anonymous Interview Candidate in Berkeley, CA
    Anonymous Interview Candidate in Berkeley, CA
    Application Details

    I applied in-person. The process took 3 weeksinterviewed at Urban Outfitters in November 2013.

    Interview Details

    They do a round of "group interviews" where possible candidates are called before one-on-one interviews, and ask very general questions about fashion taste, music inspirations and such. Then, they call you in for a one-on-one interview and make you take a "work morals" quiz online

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview

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