Urban Outfitters Sales Associate Interview Questions

Updated Oct 22, 2014
Updated Oct 22, 2014
323 Interview Reviews

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Sales Associate Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online. The process took a weekinterviewed at Urban Outfitters in September 2014.

Interview Details

I applied online and then about a 2 days later they sent me an email to do a video interview. It was unexpected but kind of fun. Then about 4 days later I completed there survey. Then I got an email 2 day later about a group interview. The date on the interview was wrong, it said Wednesday 9/9 instead of Wednesday 9/10.If I didn't see the email I wouldn't have made it, because they sent it the day before one the 9th. The interview was okay, the manager didn't have any information about use. So mentally I'm thinking how can you hire two people when you don't have any of their information. Nor did she ask for our information afterwards.

Interview Questions
  • One the video interview they asked me to draw a picture representing myself and that threw me off because you only have a certain amount of time to prepare for the video and then shoot it.   Answer Question
  • Please try to be as detailed as possible regarding the technical question, business case, etc.   Answer Question
No Offer
Positive Experience
Easy Interview

Other Interview Reviews for Urban Outfitters

  1.  

    Sales Associate Interview

    Anonymous Interview Candidate in Memphis, TN
    Anonymous Interview Candidate in Memphis, TN
    Application Details

    I applied in-person – interviewed at Urban Outfitters in September 2014.

    Interview Details

    I went in on the weekend for shopping. When I got to the register I was looking at the "Do you want to work for us" flyers. Little did I know, the manager was the one checking me out at the register and asked if I was interested in working there. I had previously put in an online application about a month earlier. She asked my name and looked me up. She emailed me with the video interview process and a day or so afterwards I went in for the face to face interview. Within a week, I was hired. The video interview was super cool and you will need a webcam for it to record yourself answering random questions they give you. Fun! I love my new job. I have been there for about 3 weeks. Easy job!

    Interview Questions
    Accepted Offer
    Easy Interview
  2.  

    Sales Associate Interview

    Anonymous Interview Candidate in Bloomington, IN
    Anonymous Interview Candidate in Bloomington, IN
    Application Details

    I applied online. The process took 3 weeksinterviewed at Urban Outfitters in September 2014.

    Interview Details

    They first had me fill out the general information and also asked for a resume, standard protocol. About two days later, I got an email stating that they wanted a video interview. In the video interview, they ask five questions and you have to answer them on the spot. This is where you want to shine, and try to be different than the other candidates for the job. The questions aren't hard, some of them are pretty fun! (for example, they ask you to draw three things and explain why you drew them). If they liked your video interview, then they will request an actual interview with the store manager. Usually it is a group interview, but I got a one-on-one interview which I thought went really well. The manager told me that I would hear from them in upcoming week. Two days later, I received an email stating that I needed to answer their ethics quiz. the quiz is about 78 questions and they ask you about specific scenarios and whether you agree or disagree on the action that was taken. Really easy, just use your common sense. About three days after the quiz, I received another email stating that they wanted a second interview, which I will be going to tomorrow. The most important trick is to be yourself and to not try so hard to be someone you're not. Answer the questions honestly and if they think you're the right fit, you'll get the job!!

    Interview Questions
    • Describe a time when something didn't go your way and how you adjusted to the circumstances?   Answer Question
    Reasons for Declining

    I didn't decline, I haven't had my second interview yet

    Declined Offer
    Positive Experience
    Easy Interview
  3.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    So, I went to a hiring fair where I talked to two team leaders and it was very relaxed. Easy questions like whose style inspires you? What music do you like? Etc. Then I waited for 3 weeks, thinking that they had not decided to contact me. Almost 4 weeks later they called me asking for 1 on 1 interview. This interview was the same with very easy questions, why uo? What do you like about our store? Then I asked about the wage and the manager told me that they hire part time sales associates who get minimum wage or they will hire you as a full time team leader and you could get upwards of $11 an hour. I have been working retail for three years, currently working for $13/hr, and asked if there was any room for me to make a bit more money. He said the only way I could was to work at min wage pt for three months and then apply for a team leader position. I was pretty disappointed. He asked for two references and contacted them. Called me a week later telling me I got the job, which I declined because I can't afford to work for min wage. The whole process took way too long and I think they are very unorganized. It's ridiculous that you have a flat rate of min wage for employees who genuinely like your product and are sales professionals.

    Interview Questions
    Reasons for Declining

    Wanted to pay minimum wage.

    Declined Offer
    Negative Experience
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review
  5. 4 people found this helpful  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Urban Outfitters in August 2014.

    Interview Details

    First I applied online. They asked pretty simple questions. Next they had me do a questionnaire with a few tricky questions. They called me in a couple of days later for an interview. It was about 5 of us.
    Some questions they asked were
    -Why do you want to work for Urban?
    -What celeb do you look to for fashion inspiration?
    -How do you deal with customers?
    -What was your experience before at your previous job?
    -If money was no object what would you buy at Urban?
    After that interview I got a call a week later asking for a second interview with the store manager. There were only 3 of us this time. She basically asked the same questions. Then I got a call the same day offering me the position for 8.45 and hour. I accepted.

    Negotiation Details
    non negotiable
    Accepted Offer
    Positive Experience
    Easy Interview
  6. 3 people found this helpful  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I was reached by email to come in on a certain date for a group interview, and for the second interview was emailed then called. Well, the manager claimed she emailed us, but I didn't get anything. I ended up being called to come in literally a day before the interview. The process overall was laid back but it felt more like they were looking to fit an image rather than find good people.

    No Offer
    Negative Experience
    Average Interview
  7. 1 person found this helpful  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 1+ weekinterviewed at Urban Outfitters.

    Interview Details

    I applied online, received a email to take a video interview and a week later I received a phone call for a groups interview. The manager did not ask any questions, mostly engaging with us. Try to ask as many questions as possible to the managers so you can make an impression. Everyone filled out a background check form right after the interview. A week after the interview I received a job offer.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  8. 1 person found this helpful  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a dayinterviewed at Urban Outfitters.

    Interview Details

    Group interview was really cool. Questions like, "if you were a borough, what borough would you be and why?" "what is good customer service vs. great customer service," "name an item in this store that you really want to buy," (they're just trying to ensure you are an actual customer of the store with that question) and other general retail stuff.

    Interview Questions
    • If a thief came and stole something from the store so quickly, you had no time to react, what would you do?   View Answer
    Negotiation Details
    They tried to give me $9.50 an hour but I told them that Banana Republic gave me $10.25 an hour so they compromised and are paying me $10 an hour.
    Accepted Offer
    Positive Experience
    Average Interview
  9. 1 person found this helpful  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Urban Outfitters in August 2014.

    Interview Details

    1. Applied online
    2. Received an email the following day for an online video interview. They asked fun and quirky questions.
    3. Then received feedback to fill out a ethics questionnaire.
    4. Then received an email directly from the store that my application was impressive and would to schedule and in person interview.
    5. Interview in person was quick and easy.
    6. After they called both of my references, I received a call with an offer about a week later.

    Interview Questions
    • Draw a picture of yourself and explain how it describes your likes and interests.   Answer Question
    Reasons for Declining

    Too low of pay.

    Declined Offer
    Positive Experience
    Easy Interview
  10.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at Urban Outfitters in August 2014.

    Interview Details

    I applied a while ago to a different location and didnt get the job there but I saw that another location near me was hiring so I decided to apply there. A day later I got an email back asking me to do a video interview. It was a really fun experience, I loved the video interview. I felt comfortable doing it, mainly because I make youtube videos so Im fine with being in front of the camera. After doing the video interview I got an email a couple days later about a final interview that was two weeks away and I emailed back saying I would go. I had to fill out a background check form and bring it to the interview along with two professional references. I thought that was really weird how I went straight to a final interview since the last time I got a group interview and then a second interview. The interview was really laid-back, I felt comfortable and I was able to be myself and not be nervous at all. After the interview I waited a while to get a call from them, I haven't heard back in a little over a week so I decided to call and ask them about it, which was when I was offered the position since they just got my background check back that day and they were gonna call me later that day. I was offered the part-time position at $8.75 an hour which I dont mind at all since my last job paid me $8.60 and it took me a year to get it that high (i started at min wage $8.25) so starting at $8.75 was pretty good and plus I have a couple months of retail experience. For any employer I would definitely recommend calling them if you haven't heard back because it shows that you actually care and really want the job. Good luck! :)

    Interview Questions
    • - Past job experience; school
      - What do you do in your free time?
      - Tell me about yourself
      - Availability
        Answer Question
    Negotiation Details
    I was offered $8.75 but i didnt negotiate because it was more than i got paid at my old job
    Accepted Offer
    Positive Experience
    Easy Interview

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