Urban Outfitters

  www.urbanoutfitters.com
  www.urbanoutfitters.com

Urban Outfitters Sales Associate Interview Questions

Updated Dec 14, 2014
Updated Dec 14, 2014
336 Interview Reviews

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Sales Associate Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online. The process took 2 weeksinterviewed at Urban Outfitters in October 2014.

Interview Details

I applied online and a few days later I received an email asking me to complete a survey. After I completed the survey, I received another email asking me to do a video interview, which I never completed. About a week later they emailed me and asked me to come in for a group interview. It was me and 3 other girls. They asked questions like "If you were trapped on a desert island what item would you bring with you" and "describe your style". I noticed that they never really asked questions relating to customer service or our availability. 2 days later I received an email saying that I got the job.

Interview Questions
Accepted Offer
Positive Experience
Easy Interview

Other Interview Reviews for Urban Outfitters

  1.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source. The process took a weekinterviewed at Urban Outfitters in October 2014.

    Interview Details

    I went in for an open group interview. It was just me and one other guy. The interview was very casual and didn't take much time. The questions were pretty basic: why do you want to work at Urban Outfitters, describe what a good day at work would be, describe what a bad day at work would be, what would good customer service look like, etc.

    Interview Questions
    • If you could have any animal tail, which would you pick and why?   Answer Question
    No Offer
    Easy Interview
  2.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Urban Outfitters in October 2014.

    Interview Details

    Applied online. Nine days later got asked to do a video interview. About a week later I got asked to do a survey, but I didn't have to take it because I filled it out less than sixth months ago for another urban job I applied to, but on the same day I got asked to come to a group interview. There were five of us there (two guys three girls). It was super quick; they asked us like two questions and then just described the position. Four days later I checked my online status and it said "will consider for future opportunities" and I assumed that was a rejection because I had seen that before for other urban jobs I applied to before. BUT four days after that I got a call asking me if I wanted to join the team!! Good things come to those who wait.

    Interview Questions
    • Did you ever have a problem with a customer from a previous job, and how did you handle it?   Answer Question
    Negotiation Details
    Check your email often, even junk mail.
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Sales Associate Interview

    Anonymous Interview Candidate in Atlanta, GA
    Anonymous Interview Candidate in Atlanta, GA
    Application Details

    I applied through other source. The process took 2 weeksinterviewed at Urban Outfitters in October 2014.

    Interview Details

    I was notified that there was a job fair at several UO locations in Georgia. I went up there with a friend and we got placed in a group of three other people. Two people interviewed us and it was very laid back. I hadn't applied alone yet so I did that once I got home. I was sent an email to do a survey which was easy as well. I received an email to come and meet with the manager for a one-on-one interview. It was a breeze and three days later I received an offer.

    Interview Questions
    Negotiation Details
    No negotiation especially since I am seasonal.
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    sent in application got a call about a week later asking me to come in for an interview. pretty standard group interview. went around in a circle and answered basic questions. after the interview they gave us a card to fill out online asking more questions. got a call back offering me the job a few days later.

    Interview Questions
    Accepted Offer
  6.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Online interview was odd because you don't talk to anyone but it was easy and quick. In-person, group interview was very relaxed. Questions range from favorite music to what designers you would by with unlimited money.

    Interview Questions
    Negotiation Details
    No negotiation phase.
    Accepted Offer
  7.  

    Sales Associate Interview

    Anonymous Interview Candidate in San Diego, CA
    Anonymous Interview Candidate in San Diego, CA
    Application Details

    I applied online. The process took a dayinterviewed at Urban Outfitters.

    Interview Details

    I applied online and they called me the next day for a group interview.. The group interview was a little overwhelming because there were about 10 or so people and they were more group interviews scheduled that day... They asked questions like "Whats your style?" and "what are your passions in life?"

    No Offer
  8.  

    Sales Associate Interview

    Anonymous Interview Candidate in Memphis, TN
    Anonymous Interview Candidate in Memphis, TN
    Application Details

    I applied in-person – interviewed at Urban Outfitters in September 2014.

    Interview Details

    I went in on the weekend for shopping. When I got to the register I was looking at the "Do you want to work for us" flyers. Little did I know, the manager was the one checking me out at the register and asked if I was interested in working there. I had previously put in an online application about a month earlier. She asked my name and looked me up. She emailed me with the video interview process and a day or so afterwards I went in for the face to face interview. Within a week, I was hired. The video interview was super cool and you will need a webcam for it to record yourself answering random questions they give you. Fun! I love my new job. I have been there for about 3 weeks. Easy job!

    Interview Questions
    Accepted Offer
    Easy Interview
  9.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Urban Outfitters in September 2014.

    Interview Details

    I applied online and then about a 2 days later they sent me an email to do a video interview. It was unexpected but kind of fun. Then about 4 days later I completed there survey. Then I got an email 2 day later about a group interview. The date on the interview was wrong, it said Wednesday 9/9 instead of Wednesday 9/10.If I didn't see the email I wouldn't have made it, because they sent it the day before one the 9th. The interview was okay, the manager didn't have any information about use. So mentally I'm thinking how can you hire two people when you don't have any of their information. Nor did she ask for our information afterwards.

    Interview Questions
    • One the video interview they asked me to draw a picture representing myself and that threw me off because you only have a certain amount of time to prepare for the video and then shoot it.   Answer Question
    • Please try to be as detailed as possible regarding the technical question, business case, etc.   Answer Question
    No Offer
    Positive Experience
    Easy Interview
  10.  

    Sales Associate Interview

    Anonymous Interview Candidate in Atlanta, GA
    Anonymous Interview Candidate in Atlanta, GA
    Application Details

    I applied in-person – interviewed at Urban Outfitters.

    Interview Details

    I interviewed in 2011 for a location in a large mall. I think I submitted a resume in Jan and when everything was done, I think I started working in April.
    It was two rounds of in-person group interviews. The first was with two managers and probably a total of 6 interviewees. The second was down to me and another person with (I think) the regional manager at the time. No questions were particularly hard; it is full of behavioral/scenario questions. Of course emphasize the crap out of customer service and make sure to speak up for every question asked. Luckily my first group interview didn't feel to competitive trying to take turns speaking, but you never know...
    I feel that what secured my position was to really show them my personality in the 2nd interview. I think at one point I said something about how I'm goofy. They are looking for hard workers with good ethics and a fun personality that will get along with the rest of the team so make sure to let them know you're not a robot! After the 2nd interview, there was also an ethics survey you have to complete online to make sure you're not an idiot - pretty simple!

    Interview Questions
    • Example of when you've dealt with a rude customer / co-worker, hard project, etc.   Answer Question
    • What would you do if:
      you saw a customer stealing
      you saw an employee stealing
      you didn't know an answer to something, etc. ..seriously easy peasy!
       
      Answer Question
    Negotiation Details
    No negotiation of salary. You eventually get a raise. I got 'promoted' to cashier pretty quickly so my pay went up with that as well.
    Accepted Offer
    Positive Experience
    Easy Interview

See What Urban Outfitters Employees Are Saying

 Former Sales Associate in New York, NY

Pros: “There is a lucrative employee discount, which helps to make the ridiculous price of the clothes more manageable. The atmosphere is relaxed at times and your co workers can be great.” Full Review

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