Urban Outfitters Sales Associate Interview Questions & Reviews
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Updated May 6, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 75 ratings 
“Easy” Interview
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Interview Experience [?] Based on 75 ratings
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| 41–50 of 76 Urban Outfitters Interviews | Sort by |
Sales Associate at Urban Outfitters
Posted Dec 21, 2010
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2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Sep 2010 in Brea, CA (took a day)
I applied online was emailed to come in for a group interview. I was with 4 others being interviewed by a young manager. She asked basic questions. After the interview she told me to stick around, she gave me some access code to take a personality test online, which I though was fairly basic.. but I never ended up getting a call back
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Urban Outfitters
Posted Nov 28, 2010
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Oct 2010 in Etiwanda, CA (took a day)
Urban Outfitters had a group interview scheduled where 20 people at a time were pulled into a conference room and asked several questions and those who raised their hand first, were the only people able to answer. Tip: Dress "their style"
Interview Questions
Other Details
The interview consisted of a Group/Panel Interview and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Urban Outfitters
Posted Nov 22, 2010
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2010 in New York, NY (took 2 weeks)
Received an e-mail to show up for a group interview at one of their locations, it consisted of a group of 10 people. General questions, but they didn't ask every single person the same question. They explained the positions to us and told us we would receive an e-mail with a website link for the next step if they wanted to proceed with you.
A week later, I received the e-mail link, it was a questionnaire of bizarre random questions, mostly having to deal with drugs & customer service. Answers consisted of selecting the number on a scale of highly agree/disagree range. Then a few days later, they e-mailed me with a date and time frame in which to call to discuss a job offer.
Then you come in for orientation where you review the handbook & policies/procedures, fill out paperwork, receive a tour, and do training for a couple of things, then you start work. It's pretty straight forward.
Interview Questions
Negotiation Details
I called and spoke with the hiring supervisor, who was extremely cool, the wage they offer isn't too negotiable if at all, it depends on your actual retail experience. I negotiated a $1.00 increase which was difficult. If you have an extensive amount of retail experience be confident when you are negotiating, you should be able to get at least a $1.00 increase. And just work hard while you are there, you can get further raises that way.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Urban Outfitters
Posted Nov 16, 2010
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2010 (took 1 week)
On this day they were having a job fair, where you come in and fill out an application and wait to be interviewed. The interview consisted of 6 people including myself. The interview was quite laid back and the questions were relatively easy. There were only a few questions asked that consisted of mostly retail related questions.
Interview Questions
Other Details
I applied In-Person and the interview consisted of a Group/Panel Interview and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Urban Outfitters
Posted Nov 14, 2010
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2010 in Brea, CA (took 1 week)
I attended the job fair, the interview was given in groups of three. We were given a personality survey to complete online. I was given a call back within a few days asking to come in for a second interview (which was also a group interview.) I was then called for a third interview...I received a phone call by the end up the week informing me that I was hired. I recently attended my orientation, I also received a schedule of when I will begin working. Overall, it was a good experience. Yes they do hire based on looks which I don't think is right. It's all about how you present yourself during the interview, dress accordingly look fashionable. Be confident and stand out from those in your group during the interview.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Urban Outfitters
Posted Nov 10, 2010
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2010 (took 5 days)
When I turned in my app in person, i was immediately interviewed by a girl working the desk. She asked me questions like "why do you want to work here" "what was the last item you bought that you were excited about" I got a call a few days later asking me to a group interview. I agreed. It was me and about 8 other people. It was extremely easy going and informal. They asked us "what is good customer service" and "if we were a shoe, what shoe would we be" they asked "do you have any questions for us" about 5 times. over all positive experience. Had to fill out an online personality test afterward. I got a call about 2 hours after I completed it I got a call "I would like to offer you a position at Urban Outfitters"
Interview Questions
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Urban Outfitters
Posted Nov 10, 2010
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2.0
Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Oct 2010 in Seattle, WA (took a day)
I applied for a sales associate position at Urban Outfitters during their job fair. I filled out the application in-store, and then had a one-on-one interview right then. The interviewer was this nice, laidback young guy, and we just sat at the table where all the forms were. It was very casual and not as corporate, he asked me to tell a little about myself, my interests, hobbies, etc., then he asked why I wanted to work at UO, what I think is a good work environment, what was something I didn't like about a previous job, why they should hire me, and what kinds of places I like to get my clothes at. I am usually horrible with interview questions and I feel like they're grilling you, but I think I did fine with this one, I had an answer for each question and didn't feel that much pressure. It was a pretty pleasant interview experience overall, very laidback, and I feel like it's a good thing that they are oriented towards your personal style and individuality and pay attention to that, a lot of people have said that they're only looking for hipsters who fit their mold to hire, maybe so, but I'm still grateful for an interview experience where I didn't come away feeling like I'd done horrible and like all they were looking for were mechanical answers about how you would be an asset to their company or how good you are at "multitasking in a fast-paced environment." He gave me a slip of paper after the interview with instructions on taking a personality screening test online, which I completed that same day. I didn't get a job (had no retail experience for one thing), but oh well.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Urban Outfitters
Posted Nov 2, 2010
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Oct 2010 in Brea, CA (took a day)
Group interview, just asked generic questions like what's good customer service. They only care about your look and not your experience or how you answer the questions.
Interview Questions
Other Details
The interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Urban Outfitters
Posted Oct 22, 2010
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Feb 2010 (took 3 days)
The interview process was actually very different, laid back and interesting! I am so accustomed to interviews which consist of being very formal but this one...wow! They want you to dress as if you were working for them (awesome!! plus I could wear my piercings!) They were expecting a load of people to show up but only 6 interviewed (they needed to hire 26). They asked about what you think good customer service is, and if you've never worked retail then they'll ask what you think it consists of (2 of us had no retail experience and were hired) they ask about availability, what fashion trend that you hate and a fluke/weird question (ours was which ninja turtle did we like). Really laid back. After that open interview, we were given slips of paper that contained info to take an online test where you have to be opinionated. You have to do this and have it sent in or else you're not going to get hired.
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a Group/Panel Interview and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Urban Outfitters
Posted Oct 16, 2010
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Aug 2009 in Houston, TX (took a day)
Went to one of those job fairs and filled out application on spot. Had a 1 on 1 interview with a manager and she asked me several questions, like why I want to work here and why I would be a good fit. After the interview, I got a piece of paper with the personality text info that I would have to take online. Received a call about two weeks later I took the online assessment and went in for a second interview. Second interview was basically to confirm my availability and when I would be able to start.
Interview Questions
Negotiation Details
The starting hourly wage was already predetermined and was not negotiable.
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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