Vail Resorts
2.9 of 5 201 reviews
www.vailresorts.com Broomfield, CO 5000+ Employees

Vail Resorts Guest Services Interview Questions & Reviews

All Interviews Received Offers

Getting the Interview 

100%

Interview Experience 

66%
33%
0%

Interview Difficulty 

3 candidate interviews Back to all interview questions
Relevance Date Difficulty

Accepted Offer

Positive Experience

Easy Interview

Guest Services Interview

Guest Services
Squaw Valley, CA

I applied online and the process took 2 weeks - interviewed at Vail Resorts.

Interview Details – Applied online, initial telephone conversation, short in-person interview

Interview Question – What does customer service mean to you?   View Answer

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2 people found this helpful

Accepted Offer

Neutral Experience

Average Interview

Guest Services Interview

Guest Services
Vail, CO

The process took 2 days - interviewed at Vail Resorts in August 2011.

Interview Details – Applied online and got a call to schedule a phone interview about 3 weeks later. Interview was pretty standard... "how would you deal with angry guests" ... "what are 3 adjectives that describe you" ... "what is your proudest moment/biggest accomplishment" ... "why do you feel you'd be the right candidate for Vail" etc. Guy interviewing sounded pretty relaxed, pretty easy to talk to.

Interview Questions

Negotiation Details – none.

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2 people found this helpful

Accepted Offer

Positive Experience

Easy Interview

Guest Services Interview

Guest Services
Keystone, CO

I applied online and the process took 5 days - interviewed at Vail Resorts in November 2010.

Interview Details – Applied online and went through a quick phone interview. Told me they'd call me back the next day but it actually ended up taking about 4 days to get an in person interview. Be persistent or they are likely to forget about you. Once I got to the in person interview they asked really basic questions about my background and why I would be a good fit. Asked for a few examples of my work history and what I would like about working there. Nothing too difficult and no off the wall questions mostly just stuff from a script.

Interview Questions

Negotiation Details – None, they have no room to give you anything but an existing position and pay. They have a preset offer already decided and if you don't take it you don't get the job.

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