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Valvoline
2.7 of 5 36 reviews
www.valvoline.com Lexington, KY 1000 to 5000 Employees

Valvoline Interview Questions & Reviews

Updated Apr 5, 2013
All Interviews Received Offers

Getting the Interview  14 Interviews

95%
4%

Interview Experience  14 Ratings

64%
14%
21%
2.357143
14 interview experiences
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Certified Technician at Valvoline

Accepted Offer – Interviewed in Syracuse, NY – Reviewed Apr 5, 2013

Interview Details – Application Process is online only and there is a database that keeps your application. I did not need to submit a resume to get this job.

I was contacted by phone saying that I was being considered for the job, and was asked to set up a phone interview.

The phone interview was comfortable and the questions were easy. They ranged from my experience working on or around vehicles, to how comfortable I would be working in extreme conditions. If you are open, honest and want the job, this will go fine. I admitted to never having worked on cars, but was willing to undergo training, and willing to work in extreme temperature conditions. I was then asked to come in for an interview.

The interview explained the responsibilities of the job, the training process, the pay, etc. I was shown around the shop and all of my questions were entertained. I was told on the spot that I got the job, and was given login information.

Interview Question – Will you be comfortable working in extreme temperature conditions? Will you be comfortable working in an all-male environment?   Answer Question

Negotiation Details – Previous pay was asked, but negotiation is minimal. Different levels of certification receive different pay.

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Assistant Manager at Valvoline

Accepted Offer – Interviewed in Baltimore, MD Aug 2012 – Reviewed Feb 10, 2013

Interview Details – 1st and 2nd interviews

Interview Question – situational questions, not difficult   Answer Question

Negotiation Details – rough they will low ball you, know what you what when going in to it and stick to it just dont be unreasonable

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Crew Member at Valvoline

No Offer – Interviewed in Westerville, OH – Reviewed Jan 4, 2013

Interview Details – I showed up to my interview 15 minutes early and had no problem waiting until the scheduled time. However they left me waiting there for 45 minutes past the scheduled time, very unprofessional. Once interviewed I was asked about my background, what I like to do in my free time, what I planned on learning within the next year, etc. I was told I would receive a call back from them to schedule a 2nd interview with the manager. They never did call, and while I am fine with that I feel it is very unprofessional to tell someone they have a 2nd interview and just leave them hanging. This place is a joke, very unorganized and I am glad they didn't call back.

-This took place at the valvoline instant oil change location on state street in westerville Ohio

Interview Question – What I plan on learning within the next year   Answer Question

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Service Center Technician at Valvoline

Declined Offer – Interviewed in East Hanover, NJ Sep 2012 – Reviewed Sep 25, 2012

Interview Details – Received a call from assistant manager while I was not home. He left a very cordial message saying that he saw my resume and applicaiton on line and wanted to know if I was still looking for a job. I had just accpeted a job but I felt it would be proper to call him back which I did immediately.

Interview Question – Most unexpected question was if I had any tatoos or piercings.   View Answer

Reason for Declining – Already had a job offer pending and I called back because I felt it was the correct thing to do.

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Certified Technician at Valvoline

Accepted Offer – Interviewed in Marion, IL Aug 2011 – Reviewed Aug 26, 2012

Interview Details – First a phone interview with basic questions of automotive, customer service, and sales experience. Second interview with Store Manager. This will have more in depth questions relating to your experience and they will explain more about the position's pay and benefits package. Third interview is with the Store Manager and Area Manager. At this point it's mainly repetition of the second interview. If you got this far the Store manager thinks you're a good candidate and you're there to prove the same to the Area Manager. All three interviews happen over a pretty short period of time, about a week or two. They are willing to train, but you should plan on answering how you would deal with customer service and sales situations. It is definitely preferred that you have some mechanical experience, even if it is not professional. You can explain minor vehicle repairs you have made to your own cars.

Interview Question – What skills do you have that sets you apart from other candidates and how would you use these skills?   View Answer

Negotiation Details – Unless you have prior supervisor experience you shouldn't expect anything other than starting at an entry-level position with entry-level pay, following their training program, and working your way up.

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Service Center Manager at Valvoline

Accepted Offer – Interviewed in Marietta, GA Nov 2009 – Reviewed Jun 21, 2012

Interview Details – A Service Center Manager from a neighboring store contacted me for a phone interview. Then i met with him in person for a face to face interview. It went well so he arranged for me to meet with the area manager for face to face 1:1 interview. After that i had to take an online math test. Then i was offered the job.

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Technician at Valvoline

Accepted Offer – Interviewed in Waldorf, MD Mar 2012 – Reviewed Jun 13, 2012

Interview Details – For me it was quick and painless. Two separate interviews, the first with the store manager of the VIOC I was applying for, and the second with a manager of anther store. I had my first and second interview within 3 days of each other and was offered the job on the 5th.

Interview Questions

Negotiation Details – There wasn't any negotiation, but that could be because I was happy with what was initially offered to me, I couldn't hurt to try to negotiate a better employment contract for any prospective employees in the future.

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Automotive Technician at Valvoline

Accepted Offer – Interviewed in Liverpool, NY Jul 2011 – Reviewed Jul 19, 2011

Interview Details – The interview was with the manager and assistant manager, The questions were the general interview questions that focused around teamwork, rather or not the individual is a hard worker etc. they said the days were flexible with schedules and that starting off you are part time.

Interview Question – what is your most preferred work environment? Busy or slow?   View Answers (2)

Negotiation Details – Sundays off

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Assistant Manager at Valvoline

No Offer – Interviewed in Annapolis, MD Dec 2010 – Reviewed Jul 9, 2011

Interview Details – Interview went well with both the Manager and Regional Manager. Regional Manger dropped the ball, claimed he was too busy to make a hiring decision. Position is still open or at least it is still listed. If they didn't intend on filling the position, it shouldn't have been posted. If I wasn't right for the position at least have the honesty to say so. Not sure what really happened.

Interview Question – Every question was well planned/scripted.   View Answer

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Tech at Valvoline

Accepted Offer – Interviewed in San Diego, CA Sep 2008 – Reviewed Apr 11, 2010

Interview Details – I went in an filled out an application. I then called a couple times after and got an interview set up. I was interviewed by two assistant managers, then by the manager. Be prepared to answer 10 questions or so. Some questions were, "When were you in a situation where you had to improvise, and what did you do?"
"Why do you want to work here?" They also asked what experience I had.

Interview Questions

  • When were you in a situation you had to improvise, and what did you do?   View Answer
  • Why do you want to work here?   View Answer

Negotiation Details – Though I had prior experience, he said they started at minimum wage. Senior Techs make roughly .50 cents more, and CSR make about 9. Assistant managers range from 10-15, and managers are salary at at least 32K

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See What Valvoline Employees Are Saying Posted by employees

Has its good days, but when theres a bad day, its hell.

 Current Master Technician

Pros: ok pay
fun if your TOPSIDE
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