Vancity Interview Questions

Updated Feb 15, 2015
8 Interview Reviews

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Candidate Interview Reviews

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  1.  

    Program Manager Interview

    Anonymous Employee in Vancouver, BC (Canada)
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 2+ weeksinterviewed at Vancity (Vancouver, BC (Canada)) in July 2013.

    Interview

    Initial interview over the phone, with clear indication of next steps.

    Interview Questions

  2.  

    Investment Advisor Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person – interviewed at Vancity.

    Interview

    You are hired by the department manager but HR also needs to approve the selection as well as the credit union branch manager whose feedback influences the decision.

    Assets:
    - Past sales history important whether being hired from within co. or from outside
    - Bringing in outside assets also an influence; networking connections
    - Your needs to be easy going and team spirited but ambitious

    Interview Questions

    • It's not a barrier if you are non-white! Vancity prides itself on being multi-cultural. And what's unexpected is that sometimes being from a minority is really welcomed by them.   Answer Question

    Negotiation

    I negotiated a larger base salary (versus commissions) for one year during which I got established.

  3.  

    Financial Service Representative Interview

    Anonymous Employee in Burnaby, BC (Canada)
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 1+ weekinterviewed at Vancity (Burnaby, BC (Canada)) in February 2013.

    Interview

    1st interview: 30 minute via telephone
    2nd interview: In branch with assistant branch manager and senior financial services representative

    Interview Questions

    • If Vancity had shareholders, how do you think this would make us do business differently?   1 Answer
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  5.  

    Operations Interview

    Anonymous Interview Candidate in Vancouver, BC (Canada)
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 3+ monthsinterviewed at Vancity (Vancouver, BC (Canada)) in February 2012.

    Interview

    The interview for external candidates is a minimum of 2 interviews. The hiring manager will be focusing on organizational fit. The first interview will be with HR and then the second will be a panel interview with at least 2 people. Some roles have a 3rd interview and skills test.

    Interview Questions

    • You'll be asked the company values and how you give back to the community.   1 Answer
  6. Helpful (1)  

    Financial Service Representative Interview

    Anonymous Interview Candidate in Vancouver, BC (Canada)
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at Vancity (Vancouver, BC (Canada)) in December 2011.

    Interview

    Interview 1 was with an HR person at head office. I would say I did very well, and at the end I was told that I was shortlisted for the 2nd interview which would focus on sales and customer service. I was also given a form to fill out to provide 3 references.

    Interview 2 was with 2 Assistant Branch Managers, but still at head office. There were various "what would you do in this customer service situation" type questions. I found this quite gruelling.

    I was told the next step would be a sort of meet and greet with management at a branch, to see how I would fit in with the culture and personalities in an actual community branch. It was vague if this was a formality before getting hired, or an actual 3rd interview.

    Later I received a call from an external company that would be calling my references on behalf of Vancity. Later yet I got a call from an Assistant Branch Manager to set up a meet.

    At interview 3, the ABM seemed to think I had already been hired by head office, but I was under the impression that I was in the middle of my 3rd interview. The questions were not very memorable, mostly the same as the 1st interview I think. Things seemed a bit disorganized at this point on the company's end. It was easy though so I didn't mind.

    Overall I would say the interview process was definitely thorough and substantial, not shallow. I put my personal tips in the specific interview questions.

    Interview Questions

    • "What can you tell me about Vancity?" - 1st interview   1 Answer
    • "Where do you see yourself with Vancity in 5 and 10 years?" and
      "What was the most recent thing you learned?" - 1st interview
       
      1 Answer
    • "Sell me this pen" - 2nd interview   2 Answers
    • Various "what would you do in this customer service situation" type questions   1 Answer

    Negotiation

    I asked at the 1st interview, and wage was non-negotiable for the first 6 months for this position. $16.33 for the first 5 weeks of training, then $16.66 thereafter, with benefits.

  7.  

    Financial Service Representative Interview

    Anonymous Interview Candidate in Vancouver, BC (Canada)
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Vancity (Vancouver, BC (Canada)) in October 2011.

    Interview

    About a week after I submit my resume online, I got a call from Vancity to schedule an interview at the branch. It was a one on two interview with customer service manager and branch assistant manager. There were self-introduction and standard behaviour questions. Be prepared and stay calm are the keys.

    Interview Questions

    • How well did you hit your sales goal and how did you do it?   Answer Question
  8.  

    Financial Service Representative Interview

    Anonymous Employee in Vancouver, BC (Canada)
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took 6 weeksinterviewed at Vancity (Vancouver, BC (Canada)) in May 2011.

    Interview

    Interview #1: with HR representative
    Background check before getting into the second interview
    Interview #2: with 2 assistant Managers
    Interview #3: only to get to know the branch where the training is going to be

    Interview Questions

    Reasons for Declining

    Got a better offer

  9. Helpful (4)  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Vancouver, BC (Canada)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 1 dayinterviewed at Vancity (Vancouver, BC (Canada)) in July 2009.

    Interview

    I was referred by another employee. The interview questions were quite regular. Like introduce yourself, are you a teamplayer? what will do when you had an upset client. It went around 20 minutes. It was not difficult. It went well. The next day I received their call informing me that they would do background check...

    Interview Questions

    • what will do if you have an upset client?   1 Answer
    • how do you think you could bring your skills to Vancity?   Answer Question

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