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Vancity Interview Questions & Reviews in Vancouver, BC Area

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Web: www.vancity.com | HQ: Vancouver, Canada

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Updated Mar 12, 2012 – Interview questions and reviews posted anonymously by interview candidates.
Ratings are reflective of location and job title.

Difficulty Rating [?] Based on 3 ratings

3.3

“Average” Interview

Interview Experience [?] Based on 3 ratings

Positive	67%
Neutral	33%
Negative	0%

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4.0

Difficult Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Dec 2011 in Vancouver, BC (Canada) (took 4+ weeks)

Interview 1 was with an HR person at head office. I would say I did very well, and at the end I was told that I was shortlisted for the 2nd interview which would focus on sales and customer service. I was also given a form to fill out to provide 3 references.

Interview 2 was with 2 Assistant Branch Managers, but still at head office. There were various "what would you do in this customer service situation" type questions. I found this quite gruelling.

I was told the next step would be a sort of meet and greet with management at a branch, to see how I would fit in with the culture and personalities in an actual community branch. It was vague if this was a formality before getting hired, or an actual 3rd interview.

Later I received a call from an external company that would be calling my references on behalf of Vancity. Later yet I got a call from an Assistant Branch Manager to set up a meet.

At interview 3, the ABM seemed to think I had already been hired by head office, but I was under the impression that I was in the middle of my 3rd interview. The questions were not very memorable, mostly the same as the 1st interview I think. Things seemed a bit disorganized at this point on the company's end. It was easy though so I didn't mind.

Overall I would say the interview process was definitely thorough and substantial, not shallow. I put my personal tips in the specific interview questions.

Interview Questions

"What can you tell me about Vancity?" - 1st interview

View Answers (1)

"Where do you see yourself with Vancity in 5 and 10 years?" and
"What was the most recent thing you learned?" - 1st interview

View Answers (1)

"Sell me this pen" - 2nd interview

View Answers (1)

Various "what would you do in this customer service situation" type questions

View Answers (1)

Negotiation Details

I asked at the 1st interview, and wage was non-negotiable for the first 6 months for this position. $16.33 for the first 5 weeks of training, then $16.66 thereafter, with benefits.

Other Details

I Applied Online and the interview consisted of a 1:1 Interview, a Group/Panel Interview and a Background Check.

More Vancity Financial Service Representative Interviews

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Neutral Experience

Received and Accepted Offer

Interviewed Oct 2011 in Vancouver, BC (Canada) (took 2 weeks)

About a week after I submit my resume online, I got a call from Vancity to schedule an interview at the branch. It was a one on two interview with customer service manager and branch assistant manager. There were self-introduction and standard behaviour questions. Be prepared and stay calm are the keys.

Interview Questions

How well did you hit your sales goal and how did you do it?

Answer Question

Other Details

I Applied Online and the interview consisted of a 1:1 Interview and a Background Check.

More Vancity Financial Service Representative Interviews

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Jul 2009 in Vancouver, BC (Canada) (took a day)

I was referred by another employee. The interview questions were quite regular. Like introduce yourself, are you a teamplayer? what will do when you had an upset client. It went around 20 minutes. It was not difficult. It went well. The next day I received their call informing me that they would do background check...