Vangent
2.7 of 5 77 reviews
www.vangent.com Arlington, VA 5000+ Employees

Vangent Interview Questions & Reviews

Updated Feb 18, 2014
All Interviews Received Offers

Getting the Interview 

87%
4%
4%

Interview Experience 

68%
25%
6%

Interview Difficulty 

18 candidate interviews
Relevance Date Difficulty
in

Accepted Offer

Positive Experience

Easy Interview

Census Worker Interview

Anonymous Employee
Phoenix, AZ

I applied online - interviewed at Vangent in March 2010.

Interview Details – I submitted application and was called in for an interview. HR reviewed my experience answered some questions that I had and made me an offer.

Interview Question – There were no difficult questions as this was a temporary job working for the 2010 census. I had previously worked for them during the 2000 census.   Answer Question

Negotiation Details – There were no negotiations, at least none I anticipated as I worked for them previously.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Neutral Experience

Easy Interview

Custoemr Service Representative Interview

Anonymous Employee
Phoenix, AZ

I applied online and the process took 4+ weeks - interviewed at Vangent in February 2013.

Interview Details – Applied online, fill up endless paperwork, assessment, one-on-one interview with a supervisor. Elementary interview

Negotiation Details – They will give you a rate and that's it.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Neutral Experience

Average Interview

Manager Interview

Manager

I applied online and the process took 6 weeks - interviewed at Vangent.

Interview Details – It depends. The VP of HR has no idea what type of consistency there is across the organization. Hiring criteria, questions asked and level of background check is dependent on which site and which program.

Interview Question – Again, this is very subjective. Be ready for anything from experiential to behavioral depending on which program and which site you are interviewing.   Answer Question

Negotiation Details – They asked what my last salary was and I told them. Then they offered the same exact amount even though this was an expanded role with more responsibility. They eventually added additional to the offer. Suggestion ~ bump your previous salary to what you want to make.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Neutral Experience

Very Easy Interview

Customer Service Representative Interview

Customer Service Representative
Coralville, IA

I applied online and the process took 2 days - interviewed at Vangent.

Interview Details – You will fill out the regular online application and submit your resume. Once selected for an interview you will go in an meet with a interviewer for about 10 minutes. They ask about your customer service experience and why they should hire you. You will go through a high security information questionair once hired that will require information from past employers, residence and even school history of 10 years. It will include questions about who knows you well. That was probably the hardest of getting hired. The interview is easy as it is the same questions every other company asks. You can walk in there wearing short shorts and a tank top and still get hired there as I saw someone get hired wearing those items.

Interview Question – What is different about you than those waiting in the lobby that would make me want to hire you?   View Answer

Negotiation Details – there is no negotiation phase. You get hired, they tell you the hours, and the pay. Nothing ever changes, ever.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Neutral Experience

Easy Interview

Customer Service Representative Interview

Anonymous Employee
Phoenix, AZ

I applied through a recruiter and the process took 2 weeks - interviewed at Vangent.

Interview Details – Temporary position in call center for Federal Student Aid Information Center. Recruiter called for phone interview. Group interview, typing test -30 words/minute minimum. Meet with an individual where they go through a list of questions. Very basic.

Interview Question – How do you react to a caller that is angry?   Answer Question

Negotiation Details – No negotiation. Government contract.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Positive Experience

Easy Interview

Customer Service Agent Interview

Customer Service Agent
Phoenix, AZ

I applied in-person and the process took 2 days - interviewed at Vangent.

Interview Details – Easy. Group hiring, supervisors help with interview process. They make you read ask you general questions and do a background check no drug test.

Interview Question – None, random general questions.   Answer Question

Negotiation Details – Apply you will get hired.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Negative Experience

Difficult Interview

Trainer Interview

Trainer
Tampa, FL

I applied online and the process took 1+ week - interviewed at Vangent in August 2009.

Interview Details – The hiring and interview process is strange. You must first post a resume in a strict format. When applying, the resumes are screened for keywords by computer. If you pass this initial review, you are then granted an interview. During the interview you are required to have a 15 minute presentation on any topic for aproximately 10 people.

Interview Question – The presentation is the most difficult part of the interview process.   Answer Question

Negotiation Details – There was no negotiation, just an offer with a take it or leave it attitude.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Neutral Experience

Very Easy Interview

Customer Service Representative I Interview

Anonymous Employee
Chester, VA

I applied online and the process took 2 weeks - interviewed at Vangent in July 2011.

Interview Details – Phone interview to start, basic questions about computer knowledge and customer service skills. Then they set up a face to face interview hired same day and completed paperwork the same day. Typing test was easy just needed 30 wpm.

Negotiation Details – none

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Positive Experience

Average Interview

1-800-Medicare Customer Service Representative Interview

1-800-Medicare Customer Service Representative
Phoenix, AZ

I applied online and the process took 2 days - interviewed at Vangent in May 2012.

Interview Details – I received a call from the company to come in and take a skills test and then do a 1:1 interview. After completing the 1:1 interview I was offered a position at the company. Everyone there was very nice, down to earth and welcoming.

Interview Question – Tell me a time when you had to meet a deadline and how did you handle the task?   Answer Question

Negotiation Details – The position is non negotiable. However, the pay is fair considering the going wage for a similar job in the city.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Positive Experience

Very Easy Interview

1-800-Medicare Customer Service Representative Interview

1-800-Medicare Customer Service Representative
Coralville, IA

The process took a day - interviewed at Vangent in July 2011.

Interview Details – When you first go in you take a typing test. You must be able to type 20wpm. Then you watch a video on the company. They will have you wait until the interviewer is ready. You will go in and do a basic interview process. You also will have to read a script and then answer questions on the script. Then you will be asked to wait again for the 2nd interviewer. They will run through a little bit more on the company. This is where you would ask any questions. I was given the job the day I did the interview. They give you all the paperwork to fill out and set up another date you would like to come in to turn in the paperwork and have your picture taken for your id badge.

Interview Questions

  • All the questions are super easy. Have you worked anywhere fast paced before?   View Answer
  • We speak to many elderly people how do you handle that and are you good at getting your message across?   View Answers (2)
  • Ethics is very important with good reason. Have you ever had to deal with personal knowledge of a customer what is your policy at work now?   Answer Question

Negotiation Details – There was no negotiation on salary.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response
RSS Feed Embed
Interviews for Top Jobs at Vangent

Worked for Vangent? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Vangent interview questions and advice. All 18 interview reviews posted anonymously by Vangent employees and interview candidates.