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Vangent
2.6 of 5 59 reviews
www.vangent.com Arlington, VA 5000+ Employees

Vangent Interview Questions & Reviews

Updated Apr 16, 2013
All Interviews Received Offers

Getting the Interview  16 Interviews

85%
5%
5%

Interview Experience  15 Ratings

66%
26%
6%
2.4375
16 interview experiences
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in

Manager at Vangent

Accepted Offer – Reviewed Apr 16, 2013

Interview Details – It depends. The VP of HR has no idea what type of consistency there is across the organization. Hiring criteria, questions asked and level of background check is dependent on which site and which program.

Interview Question – Again, this is very subjective. Be ready for anything from experiential to behavioral depending on which program and which site you are interviewing.   Answer Question

Negotiation Details – They asked what my last salary was and I told them. Then they offered the same exact amount even though this was an expanded role with more responsibility. They eventually added additional to the offer. Suggestion ~ bump your previous salary to what you want to make.

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Customer Service Representative at Vangent

Accepted Offer – Interviewed in Coralville, IA – Reviewed Oct 21, 2012

Interview Details – You will fill out the regular online application and submit your resume. Once selected for an interview you will go in an meet with a interviewer for about 10 minutes. They ask about your customer service experience and why they should hire you. You will go through a high security information questionair once hired that will require information from past employers, residence and even school history of 10 years. It will include questions about who knows you well. That was probably the hardest of getting hired. The interview is easy as it is the same questions every other company asks. You can walk in there wearing short shorts and a tank top and still get hired there as I saw someone get hired wearing those items.

Interview Question – What is different about you than those waiting in the lobby that would make me want to hire you?   View Answer

Negotiation Details – there is no negotiation phase. You get hired, they tell you the hours, and the pay. Nothing ever changes, ever.

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Customer Service Representative at Vangent

Accepted Offer – Interviewed in Phoenix, AZ – Reviewed Sep 26, 2012

Interview Details – Temporary position in call center for Federal Student Aid Information Center. Recruiter called for phone interview. Group interview, typing test -30 words/minute minimum. Meet with an individual where they go through a list of questions. Very basic.

Interview Question – How do you react to a caller that is angry?   Answer Question

Negotiation Details – No negotiation. Government contract.

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Customer Service Agent at Vangent

Accepted Offer – Interviewed in Phoenix, AZ – Reviewed Sep 18, 2012

Interview Details – Easy. Group hiring, supervisors help with interview process. They make you read ask you general questions and do a background check no drug test.

Interview Question – None, random general questions.   Answer Question

Negotiation Details – Apply you will get hired.

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Trainer at Vangent

Accepted Offer – Interviewed in Tampa, FL Aug 2009 – Reviewed Sep 4, 2012

Interview Details – The hiring and interview process is strange. You must first post a resume in a strict format. When applying, the resumes are screened for keywords by computer. If you pass this initial review, you are then granted an interview. During the interview you are required to have a 15 minute presentation on any topic for aproximately 10 people.

Interview Question – The presentation is the most difficult part of the interview process.   Answer Question

Negotiation Details – There was no negotiation, just an offer with a take it or leave it attitude.

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Customer Service Representative I at Vangent

Accepted Offer – Interviewed in Chester, VA Jul 2011 – Reviewed Jul 18, 2012

Interview Details – Phone interview to start, basic questions about computer knowledge and customer service skills. Then they set up a face to face interview hired same day and completed paperwork the same day. Typing test was easy just needed 30 wpm.

Negotiation Details – none

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1-800-Medicare Customer Service Representative at Vangent

Accepted Offer – Interviewed in Phoenix, AZ May 2012 – Reviewed May 18, 2012

Interview Details – I received a call from the company to come in and take a skills test and then do a 1:1 interview. After completing the 1:1 interview I was offered a position at the company. Everyone there was very nice, down to earth and welcoming.

Interview Question – Tell me a time when you had to meet a deadline and how did you handle the task?   Answer Question

Negotiation Details – The position is non negotiable. However, the pay is fair considering the going wage for a similar job in the city.

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1-800-Medicare Customer Service Representative at Vangent

Accepted Offer – Interviewed in Coralville, IA Jul 2011 – Reviewed Aug 2, 2011

Interview Details – When you first go in you take a typing test. You must be able to type 20wpm. Then you watch a video on the company. They will have you wait until the interviewer is ready. You will go in and do a basic interview process. You also will have to read a script and then answer questions on the script. Then you will be asked to wait again for the 2nd interviewer. They will run through a little bit more on the company. This is where you would ask any questions. I was given the job the day I did the interview. They give you all the paperwork to fill out and set up another date you would like to come in to turn in the paperwork and have your picture taken for your id badge.

Interview Questions

  • All the questions are super easy. Have you worked anywhere fast paced before?   View Answer
  • We speak to many elderly people how do you handle that and are you good at getting your message across?   View Answers (2)
  • Ethics is very important with good reason. Have you ever had to deal with personal knowledge of a customer what is your policy at work now?   Answer Question

Negotiation Details – There was no negotiation on salary.

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Keyer From Image at Vangent

Accepted Offer – Interviewed in Phoenix, AZ Dec 2009 – Reviewed Jun 14, 2011

Interview Details – I learned of the opportunity through a local networking group where I also obtained interview coaching. The interview was straight-forward (no small talk) -- just to my liking, and the delay due to background check combined w/ projected start date made me think they'd passed over me. However, thanks to other contact(s) in the same networking group, I was able to contact someone at the company (which was rather hard to reach concerning this job given the security aspect) who told me of the backlog in background checks. I started work less than a month after the originally projected date & was promoted w/in 3 months of hire -- just 2 months before layoff due to the temporary nature of the work.

Interview Question – (paraphrase) How do I know you won't leave this position for another structural engineering job?   View Answer

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Customer Service Representative I at Vangent

Accepted Offer – Interviewed in Lawrence, KS Jun 2010 – Reviewed Aug 15, 2010

Interview Details – One interview and an extensive back-round check.

Interview Question – What did you do in your last job to solve a problem.   Answer Question

Negotiation Details – No negotiation

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Vangent - great people, poor culture.

 Current Program Manager in Washington, DC

Pros: Lots of smart people working in a diverse set of government contract opportunities spanning HHS, DHS, DoD, DoEd, DoT, etc. Full Review `

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