I applied through a recruiter and the process took 3 weeks - interviewed at Vanguard in March 2013.
Interview Details – Typical interview steps. HR than Hiring Manager. Phone and face to face.
Interview Question – Typical STAR interview questions. Answer Question
Reason for Declining – Low pay
I applied through college or university and the process took a day - interviewed at Vanguard in October 2012.
Interview Details –
The interview process consists of two major parts:
1. Interview Questions: Vanguard focuses highly on behavioral based questions. They call them STAR questions, which stands for Situation, Task, Action, and Result. When applying for any job at Vanguard (whether you're a current employee or an external andidate), make sure that you prepare for this type of questions. The more specific the example, the better.
2. Case Study: The interviewer will ask you to read a scenario and will have you complete a role play to see how well you would handle a sensitive client for the job which you are applying. Make sure to read the scenario in full, as I have been tripped up with minute details that they tested me on.
Interview Question – A common question that they ask is: What are your 3 biggest strengths and weaknesses? This quesion always tends to trip me up, as the weaknesses need to have a positive spin on them. Answer Question
Negotiation Details – The offer at Vanguard is not exactly negotiable. It's a take it or leave it option. When evaluating whether to accept a job offer or not, look online here on Glass Door to see what comparable salaries are with Vanguard's competitors.
I applied online and the process took 2 weeks - interviewed at Vanguard in April 2012.
Interview Details – Started with 1 hour phone interview/screen. Lots of STAR questions, questions about financial industry and general interview questions. Went to interview in person, took about 4 hours. Two one on one interviews and a case competition was all it was. Also took a tour of the place. Work culture is strict and you would be on the phone all day for this type of position. Vanguard is very employee focused.
Interview Question – Tell me about a time you had to gain someone’s trust Answer Question
Negotiation Details – No negotiation.
I applied online and the process took 2 days - interviewed at Vanguard in January 2012.
Interview Details – I applied on-line at the Vanguard site. Was contacted by emal just a couple of days later to schedule a time for a phone interview. The phone interview was with a recruiter located in Pennsylvania. She was very nice. Took about 25 mins or so. I was then contacted about a day or two later to schedule a date and time to interview at the Charlotte location. Interview consisted of two parts. First a 1 on 1 that took about an hour. Went over resume/work history then he asked about 6 or 7 questions from a format that he was following. Not very difficult. Be honest. Second part also took about an hour. Was given a case study to review for about 10 mins. Then had to role play it with a manager while another managed looked on and took notes. Everyone was very nice.
The process took a day - interviewed at Vanguard in July 2012.
Interview Details – Behavior based questions.
Interview Question – Describe situation with difficult client, how did you deal with the situation and what was the outcome Answer Question
The process took 2 weeks - interviewed at Vanguard in April 2012.
Interview Details – Phase 1: Phone Interview with internal recruiter with general background history and STAR questions. Phase 2: Phone interview with a manager within the department I would be joining. Once again, background and STAR questions. For example, tell me about a time when you dealth with a difficult client. Phase 3: On campus inteviews. There were two two-on-one interviews, one case study that required analyzing a book of business, and a role play of dealing with a client situation. Phase 4: Lunch which was provided by the firm and consisted of a casual conversation with someone who was currently in the role.
Negotiation Details – Yes, but they are firm on their offers, becuase they feel their total beneifts package balances your overall compensation.
Pros: Really great place to work. Friendly environment. Vanguard's motto is to treat employees with respect and they'll treat their clients with respect. Very client oriented- unlike other investment companies, they want their clients to have the upmost… – Full Review
In 1975, a small but uniquely structured mutual fund company came into being. More than a quarter-century later, Vanguard is internationally known for exceptional client service and the highest-value products in the… — Full Overview
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