Vanguard Investments Australia Sales Interview Questions & Reviews

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Sales Interview

Anonymous Employee  in  Scottsdale, AZ
Anonymous Employee in Scottsdale, AZ
Application Details

I interviewed through other source. The process took 3 days - interviewed at Vanguard Investments Australia in November 2007.

Interview Details

Initial screening took place in the form of a one-on-one interview following a career-fair solicitation.
Next step was a *detailed* phone interview.
Final step was a full-day recruitment event which consisted of presentations by employees, meetings, one on one behavioral interviews, a panel interview, and a luncheon. The day culminated in a group discussion by the applicants.
Although it was deceptively casual, everyone you meet is watching you *very* carefully for undesireable traits. Some staff seemed rather unfriendly and elitist, but most were down to earth and professional. Be advised, vanguard wants a LOT of information about its applicants. The usual (cover letters, resumes) as well as college transcripts, high school transcripts, writing samples, references).

Interview Questions
  • It went something like this: a client is currently recieving several different monthly statements for various services they are using. The client has asked you whether you can compile these statements into one, easy to read, monthly statement. Doing so is not a normal service, and would result in a significant time cost, however the client is a longstanding one and has provided a lot of revenue for the company. The client is annoyed with the status quo, but is unlikely to take their business elsewhere if their request is denied. What is your response?   Answer Question
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