Vanguard Investments Client Relationship Associate Interview Questions & Reviews
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Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 5 ratings 
“Average” Interview
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Interview Experience [?] Based on 5 ratings
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| 1–5 of 5 Vanguard Investments Interviews | Sort by |
Client Relationship Associate at Vanguard Investments
Posted Oct 6, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2011 in Scottsdale, AZ (took 2 weeks)
The hiring process was very upbeat, encouraging, as well as direct and honest. The interview was set with one manager, and then followed by an interview with the floor supervisor. They were very interested in people who genuinely care about the welfare of the clients. The majority of people I encountered during and after the interview process are friendly, very willing to help, always encouraging and willing to listen. The office is conservative, honest, genuinely client focused. It is a call center and the future associates will need to pass the series 7 & 63 exams. Things change often so one must be extremely flexible.
Interview Questions
Negotiation Details
The starting pay is good for someone without a background in the financial industry. It is set and there really is no negotiation for this particular position.
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Client Relationship Associate at Vanguard Investments
Posted Feb 13, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Oct 2010 in Scottsdale, AZ (took a day)
I interviewed with two guys. The questions were mostly behavioral questions using the STAR technique. They did ask what type of career goals you have and what type of position you would like to be in. For me I wanted to be more of an analyst but the position was for CS. They also had a case study for you to do during. It was about an unhappy customer and they reviewed your answers with you. It was your typical interview. Had a tour around the facility afterward.
Interview Questions
Other Details
The interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Client Relationship Associate at Vanguard Investments
Posted May 29, 2010 — 3 of 3 people found this helpful
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3.0
Average Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed May 2010 (took 4+ weeks)
The first interview consisted of a 45-60 minute phone interview and second interview was about an hour. It consisted behavioral questions.
Tell me of a time you lead a group/
Tell me of a time you had a conflict with a member.
Tell me of a time you handle several tasks, and what kind of time management strategy did you use.
Second interview was a group interview (Two people)
Tell me of a time you had a problem.
Tell me of a time you had to convince someone to do something.
Tell me of a time you had to something for an internal/external client.
Tell me of a time where succesfull a solving a technical problem, and how did you go about solving it.
What do you do to stay updated with the Finance Market?
What do you see yourself doing in five years? (Be specific the career growth of the company)
Main thing about the group interview, as soon as the candidate begins to talk interviewers automatically judge their character. One of the interviewer seemed as if he did want to be there that day. While I was there trying to make it an interesting and proffesional conversation that one particular interviewer made it seem as if it was an interrogation. However, that is the bad thing about people like this; they are more worried about there self interests and miss out on great candidates.
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Client Relationship Associate at Vanguard Investments
Posted May 20, 2010 — 0 of 1 people found this helpful
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3.0
Average Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed May 2010 in Phoenix, AZ (took 1 week)
Had a 45 minute phone interview with an hr person. They went through my resume line by line asking me to explain my role in each of my past jobs and asked a few behavioral based questions. (i.e. tell me about a time when you had a difficult choice to make, etc)
Interview Questions
Other Details
The interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Client Relationship Associate at Vanguard Investments
Posted Mar 3, 2010
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3.0
Average Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Jan 2010 in Charlotte, NC (took 1+ week)
The first step was a phone interview, where I was asked some basic questions. After the conclusion I was invited to their office in Charlotte for a 1:1 interview.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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