Verizon Customer Service Interview Questions & Reviews

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Interview questions and reviews posted anonymously by interview candidates.

Difficulty Rating [?] Based on 2 ratings

3.0

“Average” Interview

Interview Experience [?] Based on 2 ratings

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3.0

Average Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed May 2008 (took 8 months)

apply online for a job opening, then go take the skills test that will qualify you for various jobs if you pass. If you do pass then you will be scheduled for a face to face interview that may involve several people from management.

Interview Questions

Tell me how your previous experience would be beneficial to a sales environment

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Tell me about your previous jobs and what you liked about them?

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Negotiation Details

Union company so benefits and compensation has already been decided and is non negotiable except at contract time

Other Details

I Applied Online and the interview consisted of a Group/Panel Interview, a Skills Test, a Drug Test and a Background Check.

Helpful Interview?

Yes | No

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3.0

Average Interview

Overall Positive Experience

Interviewed and No Offer

Interviewed Apr 2009 (took 3 months)

The first interview was a phone interview. Passing that you are selected to the testng. The testing is very intense the results are either Pass/Fail. This last at least a couple of hours. When you pass the testing you are selected for a second interview. The second interview is another phone interview . The third interview you meet with a supervisor and they ask you general bahavioral and scenario question. I have a fourth interview and HR said its for the same position still so I don't know.